https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352652#M308288 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153616_733.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124433iC77CEA7447F82777/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153616_733.png" alt="wechat_2025-07-16_153616_733.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_152132_072.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124426i72BF33A12142AB0B/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_152132_072.png" alt="wechat_2025-07-16_152132_072.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153558_452.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124432iF1BE9EC99000A93A/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153558_452.png" alt="wechat_2025-07-16_153558_452.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-07-16_154901_775.jpg" style="width: 565px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124436i78D83765EFD379FA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-07-16_154901_775.jpg" alt="微信图片_2025-07-16_154901_775.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-07-16_154857_358.jpg" style="width: 565px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124437iC689B901320DDCA4/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-07-16_154857_358.jpg" alt="微信图片_2025-07-16_154857_358.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153056_548.png" style="width: 682px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124428iF7037830B375200F/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153056_548.png" alt="wechat_2025-07-16_153056_548.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153137_813.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124429iE2E016F46DA569BA/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153137_813.png" alt="wechat_2025-07-16_153137_813.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_155606_224.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124439i36A8BA0642B38779/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_155606_224.png" alt="wechat_2025-07-16_155606_224.png" /></span></P><P>自从升级了24H之后，就连不上打印机了，试过网上所有方法，目前如果强行使用系统打印机设备IP地址手动连接，连接之后无法打印无法扫描，使用HP Print Scan Doctor Downloader - HP LaserJet Pro M329直接找不到打印机，使用HP smart能搜索到打印机，但是连接之后依然无法打印无法扫描。安装了相关驱动套件，但是还是显示驱动无法使用。已经无解了，打印机已经通过有线联入网络，HPsmart也能看到打印机IP地址以及能搜到。</P> Wed, 16 Jul 2025 07:56:40 GMT 多多助力 2025-07-16T07:56:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352652#M308288 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153616_733.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124433iC77CEA7447F82777/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153616_733.png" alt="wechat_2025-07-16_153616_733.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_152132_072.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124426i72BF33A12142AB0B/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_152132_072.png" alt="wechat_2025-07-16_152132_072.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153558_452.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124432iF1BE9EC99000A93A/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153558_452.png" alt="wechat_2025-07-16_153558_452.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-07-16_154901_775.jpg" style="width: 565px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124436i78D83765EFD379FA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-07-16_154901_775.jpg" alt="微信图片_2025-07-16_154901_775.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-07-16_154857_358.jpg" style="width: 565px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124437iC689B901320DDCA4/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-07-16_154857_358.jpg" alt="微信图片_2025-07-16_154857_358.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153056_548.png" style="width: 682px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124428iF7037830B375200F/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153056_548.png" alt="wechat_2025-07-16_153056_548.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_153137_813.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124429iE2E016F46DA569BA/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_153137_813.png" alt="wechat_2025-07-16_153137_813.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-16_155606_224.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124439i36A8BA0642B38779/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-16_155606_224.png" alt="wechat_2025-07-16_155606_224.png" /></span></P><P>自从升级了24H之后，就连不上打印机了，试过网上所有方法，目前如果强行使用系统打印机设备IP地址手动连接，连接之后无法打印无法扫描，使用HP Print Scan Doctor Downloader - HP LaserJet Pro M329直接找不到打印机，使用HP smart能搜索到打印机，但是连接之后依然无法打印无法扫描。安装了相关驱动套件，但是还是显示驱动无法使用。已经无解了，打印机已经通过有线联入网络，HPsmart也能看到打印机IP地址以及能搜到。</P> Wed, 16 Jul 2025 07:56:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352652#M308288 多多助力 2025-07-16T07:56:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352658#M308290 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-07-16_154901_775.jpg" style="width: 565px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124434i79F38BF599F861ED/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-07-16_154901_775.jpg" alt="微信图片_2025-07-16_154901_775.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-07-16_154857_358.jpg" style="width: 565px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124435iAE31C00AA32DCEC9/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-07-16_154857_358.jpg" alt="微信图片_2025-07-16_154857_358.jpg" /></span></P> Wed, 16 Jul 2025 07:50:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352658#M308290 多多助力 2025-07-16T07:50:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352702#M308302 <P>您好</P> <P>请确认其他电脑扫描是否正常？</P> <P>同时请提供不能扫描的电脑的ip地址，子网掩码，网关，以便确认问题，谢谢。</P> Wed, 16 Jul 2025 11:45:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352702#M308302 双鱼座鲨鱼 2025-07-16T11:45:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352762#M308309 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_082805_379.png" style="width: 675px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124466i513E26C42B5C7E47/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_082805_379.png" alt="wechat_2025-07-17_082805_379.png" /></span></P><P>之前是可以使用的，更新系统后就不能用了，试过N个方法，确认该打开的设置都已打开，目前使用HP smart可以识别到该IP地址下的打印机，其他HP软件都无法识别。联接之后显示是驱动问题，目前已安装HP统一驱动。也是用过打印机修复软件，目前已无问题。唯一的情况就是显示打印机驱动无法使用。</P> Thu, 17 Jul 2025 01:00:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352762#M308309 多多助力 2025-07-17T01:00:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352785#M308321 <P>您好</P> <P>感谢配合。</P> <P><SPAN>如果电脑上只安装了一台打印机，请打开电脑的</SPAN>C:\Windows\System32\spool\drivers\x64\3<SPAN>，删除</SPAN>3<SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</SPAN></P> <P><SPAN>如果问题依旧，请清空电脑上的临时文件夹（</SPAN>temp<SPAN>），关闭</SPAN>/<SPAN>卸载电脑上的防御软件（例如：</SPAN>360<SPAN>软件），再重新安装打印机完整版驱动测试。</SPAN></P> Thu, 17 Jul 2025 02:03:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352785#M308321 双鱼座鲨鱼 2025-07-17T02:03:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352836#M308332 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_143303_703.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124489i73A7249D4AE26AF3/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_143303_703.png" alt="wechat_2025-07-17_143303_703.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_143357_619.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124490iCE4666D5B726595B/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_143357_619.png" alt="wechat_2025-07-17_143357_619.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_144010_178.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124492i0A62860D0C9CF617/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_144010_178.png" alt="wechat_2025-07-17_144010_178.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_144759_816.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124493i244198148B4F3677/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_144759_816.png" alt="wechat_2025-07-17_144759_816.png" /></span></P><P>&nbsp;</P> Thu, 17 Jul 2025 06:49:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352836#M308332 多多助力 2025-07-17T06:49:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352844#M308336 <P>1，建议将windows系统更新到最新，将补丁更新到最新</P> <P>2，测试复印，如果复印功能正常，那么打印机硬件无故障</P> <P>3，可以打开浏览器，输入打印机IP地址，打开网页，如果可以打开，那么网络连接正常</P> <P>4，查看驱动图标，点击属性，查看高级--驱动程序，查看驱动使用的是什么驱动程序，是否争取</P> <P>5，驱动--属性--端口，建议添加TCPIP端口使用</P> Thu, 17 Jul 2025 06:36:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352844#M308336 Tsingddi 2025-07-17T06:36:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352853#M308339 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_145215_599.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124494iACEE1C0000BA2DE0/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_145215_599.png" alt="wechat_2025-07-17_145215_599.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_145700_174.png" style="width: 779px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124495i70403070BC86862C/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_145700_174.png" alt="wechat_2025-07-17_145700_174.png" /></span></P><P>办公室是我的电脑无法使用局域网的打印机，现在是无论如何都联接不上，或者说HPsmart是虚假联接，能发现这台设备，但是连接不上。</P> Thu, 17 Jul 2025 06:58:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352853#M308339 多多助力 2025-07-17T06:58:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352856#M308341 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-17_150446_774.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124496iB801BE08882AE8EF/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-17_150446_774.png" alt="wechat_2025-07-17_150446_774.png" /></span>这下好了，所有打印机都用不了了</P> Thu, 17 Jul 2025 07:06:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1352856#M308341 多多助力 2025-07-17T07:06:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353013#M308386 <P>您好</P> <P>请确认打印机固件是否已经升至最新，谢谢。</P> Fri, 18 Jul 2025 07:37:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353013#M308386 双鱼座鲨鱼 2025-07-18T07:37:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353245#M308457 <P>请发一下确认的方法。</P> Tue, 22 Jul 2025 02:19:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353245#M308457 多多助力 2025-07-22T02:19:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353246#M308458 <P>怎么查询打印机固件是否最新，目前无法连接打印机，在打印机端固件已无法更新，应该是最新。</P> Tue, 22 Jul 2025 02:22:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353246#M308458 多多助力 2025-07-22T02:22:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353248#M308459 <P>您好</P> <P>请复位打印机：</P> <P>1.就绪状态下，按【返回键】4次下进入support menu--找reset menu--找-semi-full reset执行</P> <P>2.屏幕显示 Semi-full reset 时候开始执行恢复，等待机器恢复提示操作到就绪，</P> <P>3.如果机器没有自动开机，请手动重新开机。</P> <P>然后重新配置打印机（不要手动设置打印机ip地址）。</P> <P>打印机获取到ip地址后，请在电脑端重新测试，谢谢。</P> Tue, 22 Jul 2025 02:39:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353248#M308459 双鱼座鲨鱼 2025-07-22T02:39:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353255#M308461 <P>我们办公室之前没有设置手动IP地址，每天开机IP地址最后一位就会自动变动，所有人每天重连打印机。</P> Tue, 22 Jul 2025 03:06:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353255#M308461 多多助力 2025-07-22T03:06:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353257#M308462 <P>按照操作设置了，打印机IP地址已自动更改，HPsamrt依然显示驱动程序检查问题未修复，目前可以扫描，但是不能打印，从HPsmart安装打印机，出现<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_111754_043.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124593i0BB9BC1A379777A3/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_111754_043.png" alt="wechat_2025-07-22_111754_043.png" /></span></P> Tue, 22 Jul 2025 03:18:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353257#M308462 多多助力 2025-07-22T03:18:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353263#M308464 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_114304_398.png" style="width: 518px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124594iCD95DB88D97F8E03/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_114304_398.png" alt="wechat_2025-07-22_114304_398.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_114917_465.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124595i1A0E20344871051A/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_114917_465.png" alt="wechat_2025-07-22_114917_465.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_114240_124.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124596i2E6FC2282927E316/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_114240_124.png" alt="wechat_2025-07-22_114240_124.png" /></span>已更新到最新，依然显示驱动问题</P> Tue, 22 Jul 2025 03:53:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353263#M308464 多多助力 2025-07-22T03:53:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353276#M308468 <P>您好</P> <P>如果打印机的ip地址总是发生变化，建议复位打印机后，登录路由器后台。</P> <P>将打印机网卡的硬件地址（网络配置页即可确认）和打印机的ip地址进行绑定。</P> <P>然后，所有电脑重新安装打印机完整版驱动测试，谢谢。</P> <P>&nbsp;</P> Tue, 22 Jul 2025 06:09:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353276#M308468 双鱼座鲨鱼 2025-07-22T06:09:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353288#M308474 <P>1、IP地址无法设置，办公大楼统一用的内部IP，先不用管这个。2、重新安装HP最新驱动，出现问题，通过最新驱动无法检索到打印机，但是电脑网络断能搜索到并打开web设置。HPsmart可以搜索到，但是通过官方驱动搜不到。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_153518_348.png" style="width: 792px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124600i1FD07B4491C71D20/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_153518_348.png" alt="wechat_2025-07-22_153518_348.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_153524_924.png" style="width: 758px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124601i258661E91235A0F0/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_153524_924.png" alt="wechat_2025-07-22_153524_924.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_153626_789.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124602i1F6EB11B0EBD8E74/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_153626_789.png" alt="wechat_2025-07-22_153626_789.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-22_153608_916.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124603i5008A125DE04F56D/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-22_153608_916.png" alt="wechat_2025-07-22_153608_916.png" /></span></P> Tue, 22 Jul 2025 07:37:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353288#M308474 多多助力 2025-07-22T07:37:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353337#M308481 <P>您好</P> <P>请重新打印打印机的网络配置页，发图片给我，谢谢。</P> Tue, 22 Jul 2025 10:01:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353337#M308481 双鱼座鲨鱼 2025-07-22T10:01:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353724#M308627 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-07-25_114426_078.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124697i31FBBE86BEE01F04/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-07-25_114426_078.png" alt="wechat_2025-07-25_114426_078.png" /></span>无法上传</P> Fri, 25 Jul 2025 03:44:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win1124H-lian-jie-bu-shangHP-LaserJet-Pro-M329-032219-qiu-jie/m-p/1353724#M308627 多多助力 2025-07-25T03:44:54Z