https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352917#M308358 <P>您好</P> <P>麻烦提供电脑的ip地址，子网掩码和网关，以便确认问题，谢谢。</P> Thu, 17 Jul 2025 16:09:32 GMT 双鱼座鲨鱼 2025-07-17T16:09:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352878#M308350 <P>1.使用wifi连接打印机，偶尔出现无法找到打印机的情况，此时打印机网络灯是常亮的；</P><P>2.设置好网络后，通过打印机安装程序或者HP SMART无法找到打印机。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kkf_0-1752745741979.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124503i81208986ECA5CFBB/image-size/medium?v=v2&amp;px=400" role="button" title="kkf_0-1752745741979.png" alt="kkf_0-1752745741979.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kkf_1-1752745762725.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124504iA5E5C1046392B2F3/image-size/medium?v=v2&amp;px=400" role="button" title="kkf_1-1752745762725.png" alt="kkf_1-1752745762725.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 17 Jul 2025 09:50:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352878#M308350 kkf 2025-07-17T09:50:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352917#M308358 <P>您好</P> <P>麻烦提供电脑的ip地址，子网掩码和网关，以便确认问题，谢谢。</P> Thu, 17 Jul 2025 16:09:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352917#M308358 双鱼座鲨鱼 2025-07-17T16:09:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352928#M308362 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kkf_0-1752799078529.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124520i9440B89D5F3773E7/image-size/medium?v=v2&amp;px=400" role="button" title="kkf_0-1752799078529.png" alt="kkf_0-1752799078529.png" /></span></P><P>&nbsp;</P><P>如图所示.</P> Fri, 18 Jul 2025 00:38:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352928#M308362 kkf 2025-07-18T00:38:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352931#M308363 <P>您好</P> <P>感谢配合</P> <P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P> <P>确认电脑能否访问打印机后台，谢谢。</P> Fri, 18 Jul 2025 01:24:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352931#M308363 双鱼座鲨鱼 2025-07-18T01:24:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352933#M308364 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kkf_0-1752802015361.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124521i0E5DC44A40264FBD/image-size/medium?v=v2&amp;px=400" role="button" title="kkf_0-1752802015361.png" alt="kkf_0-1752802015361.png" /></span></P><P>&nbsp;</P> Fri, 18 Jul 2025 01:27:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352933#M308364 kkf 2025-07-18T01:27:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352935#M308365 <P>您好</P> <P>感谢配合</P> <P>请将手机和打印机连接到同一个wifi下。</P> <P>通过手机端hp smart添加打印机测试一下。</P> <P>如果问题依旧，建议重新配置打印机无线测试再重新测试。</P> <P>&nbsp;</P> Fri, 18 Jul 2025 01:40:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/102w-da-yin-ji-wu-fa-lian-jie/m-p/1352935#M308365 双鱼座鲨鱼 2025-07-18T01:40:19Z