https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1353036#M308394 <P>您好</P> <P>排除主板问题，可能和控制板有关。</P> <P>建议联系维修中心具体检测一下，这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Fri, 18 Jul 2025 12:22:55 GMT 双鱼座鲨鱼 2025-07-18T12:22:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1352528#M308249 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=4662704711771432019&amp;skey=@crypt_73dbb3f2_a04529ef3523d2620322ff07bb8ebb7e&amp;mmweb_appid=wx_webfilehelper.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124391iBEC59877FD87B71A/image-size/large?v=v2&amp;px=999" role="button" title="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=4662704711771432019&amp;skey=@crypt_73dbb3f2_a04529ef3523d2620322ff07bb8ebb7e&amp;mmweb_appid=wx_webfilehelper.jpg" alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=4662704711771432019&amp;skey=@crypt_73dbb3f2_a04529ef3523d2620322ff07bb8ebb7e&amp;mmweb_appid=wx_webfilehelper.jpg" /></span></P> Tue, 15 Jul 2025 09:46:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1352528#M308249 兰卡威 2025-07-15T09:46:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1352540#M308250 <P>您好</P> <P>请重启打印机重新测试。</P> <P>如果问题依旧，可尝试复位打印机后再重新测试。</P> <P>复位方法：</P> <TABLE width="791"> <TBODY> <TR> <TD width="546"> <P>1，机器关机<BR />2， 按住【触摸显示屏的右下角】，同时按电源开关一下，开机<BR />3，持续按住触屏右下角，等待屏幕出现 【Permanent Storage Init】松手，等待机器自检到就绪。</P> </TD> </TR> </TBODY> </TABLE> <P>谢谢</P> Tue, 15 Jul 2025 12:48:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1352540#M308250 双鱼座鲨鱼 2025-07-15T12:48:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1353024#M308389 <P>复位了打印机，更新了固件，替换了扫描组件和排线，更换了主板。复印还是设备忙碌。</P> Fri, 18 Jul 2025 08:52:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1353024#M308389 兰卡威 2025-07-18T08:52:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1353036#M308394 <P>您好</P> <P>排除主板问题，可能和控制板有关。</P> <P>建议联系维修中心具体检测一下，这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Fri, 18 Jul 2025 12:22:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qing-ge-wei-bang-mang-M277da-yin-ji-fu-yin-ti-shi-she-bei-mang-lu/m-p/1353036#M308394 双鱼座鲨鱼 2025-07-18T12:22:55Z