https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-zong-shi-xian-shi-yi-you-wen-jian-zheng-zai-sao-miao-ke-shi-bing-mei-you-wen-jian-zai-sao-miao/m-p/1353466#M308533 <P>我的打印机是HP Color LaserJet Pro MFP 4301,我的打印机扫描时总是显示已有文件正在扫描，可是并没有文件在扫描</P> Wed, 23 Jul 2025 08:00:12 GMT qyydmw 2025-07-23T08:00:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-zong-shi-xian-shi-yi-you-wen-jian-zheng-zai-sao-miao-ke-shi-bing-mei-you-wen-jian-zai-sao-miao/m-p/1353466#M308533 <P>我的打印机是HP Color LaserJet Pro MFP 4301,我的打印机扫描时总是显示已有文件正在扫描，可是并没有文件在扫描</P> Wed, 23 Jul 2025 08:00:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-zong-shi-xian-shi-yi-you-wen-jian-zheng-zai-sao-miao-ke-shi-bing-mei-you-wen-jian-zai-sao-miao/m-p/1353466#M308533 qyydmw 2025-07-23T08:00:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-zong-shi-xian-shi-yi-you-wen-jian-zheng-zai-sao-miao-ke-shi-bing-mei-you-wen-jian-zai-sao-miao/m-p/1353490#M308543 <P>您好</P> <P>请问自动进纸器和平台扫描都会出现以上问题吗？</P> <P>复印功能是否正常？</P> <P>同时，请分别使用hp scan 或 hp smart测试扫描并提供操作过程截图，以便具体确认问题，谢谢。</P> <P>&nbsp;</P> Wed, 23 Jul 2025 12:54:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-zong-shi-xian-shi-yi-you-wen-jian-zheng-zai-sao-miao-ke-shi-bing-mei-you-wen-jian-zai-sao-miao/m-p/1353490#M308543 双鱼座鲨鱼 2025-07-23T12:54:10Z