https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353765#M308641 <P>因为是办公室的设备，具体连接方式我说的可能不准确，同事说插了网线就可以连接，其他电脑没有这个问题</P> Fri, 25 Jul 2025 07:08:11 GMT orange_rabbit 2025-07-25T07:08:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353092#M308405 <P>我使用HP Smart能够检索到我的打印机并且显示在线，但是一点击连接转一会儿之后就会提示必须打开打印机才能添加到HP Smart，并且状态转变为离线，接着自动刷新后又显示在线，还是和刚才一样连不上，但是我可以直接通过microsoft word等软件直接打印</P> Sun, 20 Jul 2025 03:47:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353092#M308405 orange_rabbit 2025-07-20T03:47:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353108#M308408 <P>您好</P> <P>请问打印机和电脑是通过什么方式连接的？</P> <P>其它电脑是否存在以上问题，谢谢。</P> Sun, 20 Jul 2025 13:44:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353108#M308408 双鱼座鲨鱼 2025-07-20T13:44:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353765#M308641 <P>因为是办公室的设备，具体连接方式我说的可能不准确，同事说插了网线就可以连接，其他电脑没有这个问题</P> Fri, 25 Jul 2025 07:08:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353765#M308641 orange_rabbit 2025-07-25T07:08:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353773#M308645 <P>您好</P> <P>网线和usb线不建议同时使用。</P> <P>建议网络中的电脑都通过网线连接打印机，先确认打印功能是否正常。</P> <P>注：M401系列打印机不建议使用hp smart，谢谢。</P> Fri, 25 Jul 2025 07:59:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353773#M308645 双鱼座鲨鱼 2025-07-25T07:59:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353780#M308649 <P>嗷嗷好的谢谢，那因该就是打印机是<SPAN>M401系列的问题</SPAN></P> Fri, 25 Jul 2025 08:29:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353780#M308649 orange_rabbit 2025-07-25T08:29:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353792#M308655 <P>感谢理解</P> Fri, 25 Jul 2025 08:53:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-shi-yongHP-Smart-neng-gou-jian-suo-dao-wo-de-da-yin-ji-dan-lian-jie-bu-shang/m-p/1353792#M308655 双鱼座鲨鱼 2025-07-25T08:53:06Z