https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LASER-MFP-323sdnw-yi-duan-shi-jian-bu-yong-hou-jiu-xian-shi-tuo-ji-le-yao-zhong-qi-hou-cai-neng-lian-xi-shang-bu-fang-bian-xun-qiu-jie-jue/m-p/1355866#M309225 <P>您好</P> <P>如果打印机和电脑是通过无线连接，<SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>谢谢</SPAN></P> Tue, 12 Aug 2025 06:53:37 GMT 双鱼座鲨鱼 2025-08-12T06:53:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LASER-MFP-323sdnw-yi-duan-shi-jian-bu-yong-hou-jiu-xian-shi-tuo-ji-le-yao-zhong-qi-hou-cai-neng-lian-xi-shang-bu-fang-bian-xun-qiu-jie-jue/m-p/1355513#M309134 <P>HP LASER MFP 323sdnw 一段时间(大约1小时）不用后，就显示脱机了，要重启后才能联系上。不方便。寻求解决</P> Fri, 08 Aug 2025 08:02:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LASER-MFP-323sdnw-yi-duan-shi-jian-bu-yong-hou-jiu-xian-shi-tuo-ji-le-yao-zhong-qi-hou-cai-neng-lian-xi-shang-bu-fang-bian-xun-qiu-jie-jue/m-p/1355513#M309134 zhe_cheng 2025-08-08T08:02:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LASER-MFP-323sdnw-yi-duan-shi-jian-bu-yong-hou-jiu-xian-shi-tuo-ji-le-yao-zhong-qi-hou-cai-neng-lian-xi-shang-bu-fang-bian-xun-qiu-jie-jue/m-p/1355519#M309136 <P>您好，请问您的打印机和电脑是通过什么方式连接的，如果是网络连接的话，辛苦看下打印机属性里面的端口设置的是否是：<SPAN>standard tcp/ip，如不是，辛苦添加端口，谢谢~</SPAN></P><P>1、麻烦您打开电脑【控制面板】→选择【设备和打印机】，如果找不到，请把查看方式切换成：小图标</P><P><SPAN>2、请鼠标右键选择【打印机图标】→选择【打印机属性】 ***注意是5个字的选项，不是“属性”哦→选择【端口】</SPAN></P><P>3、请帮忙点击【添加端口】→选择【standard tcp/ip】 →选择【新端口】：将打印机ip地址输入上边一行，端口名会自动生成→点击【下一步】→点击【完成】</P><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1754641367719.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125115i0BEE6C79C12157D8/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1754641367719.png" alt="_3-1754641367719.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1754641404066.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125116iBB1874B92C291267/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1754641404066.png" alt="_4-1754641404066.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1754641437543.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125117iCA6E896B259E0560/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1754641437543.png" alt="_5-1754641437543.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 08 Aug 2025 08:24:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LASER-MFP-323sdnw-yi-duan-shi-jian-bu-yong-hou-jiu-xian-shi-tuo-ji-le-yao-zhong-qi-hou-cai-neng-lian-xi-shang-bu-fang-bian-xun-qiu-jie-jue/m-p/1355519#M309136 柠檬馒头星 2025-08-08T08:24:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LASER-MFP-323sdnw-yi-duan-shi-jian-bu-yong-hou-jiu-xian-shi-tuo-ji-le-yao-zhong-qi-hou-cai-neng-lian-xi-shang-bu-fang-bian-xun-qiu-jie-jue/m-p/1355866#M309225 <P>您好</P> <P>如果打印机和电脑是通过无线连接，<SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>谢谢</SPAN></P> Tue, 12 Aug 2025 06:53:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LASER-MFP-323sdnw-yi-duan-shi-jian-bu-yong-hou-jiu-xian-shi-tuo-ji-le-yao-zhong-qi-hou-cai-neng-lian-xi-shang-bu-fang-bian-xun-qiu-jie-jue/m-p/1355866#M309225 双鱼座鲨鱼 2025-08-12T06:53:37Z