https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356122#M309275 <P>快速扫描和高级扫描都是灰色的，无法扫描</P> Wed, 13 Aug 2025 10:33:24 GMT hhhhyyyy 2025-08-13T10:33:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356079#M309262 <P>电脑与打印机是USD连接，打印机正常用了大概一个月，突然打印扫描都不能用了，显示没有驱动，找客服要了驱动后可以打印，但是一直无法用扫描功能</P> Wed, 13 Aug 2025 08:21:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356079#M309262 hhhhyyyy 2025-08-13T08:21:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356085#M309265 <P>扫描有什么报错</P> Wed, 13 Aug 2025 08:52:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356085#M309265 荟智怡 2025-08-13T08:52:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356122#M309275 <P>快速扫描和高级扫描都是灰色的，无法扫描</P> Wed, 13 Aug 2025 10:33:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356122#M309275 hhhhyyyy 2025-08-13T10:33:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356194#M309283 <P>通信问题，重新安装下驱动试试</P> Thu, 14 Aug 2025 01:28:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356194#M309283 荟智怡 2025-08-14T01:28:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356200#M309287 <P>重新下载过了,还是一样的问题,</P> Thu, 14 Aug 2025 01:40:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356200#M309287 hhhhyyyy 2025-08-14T01:40:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356216#M309292 <P>试试系统自带的驱动，步骤如下：快捷键windows+R，输入wfs，新扫描</P> Thu, 14 Aug 2025 03:18:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-laser-MFP-323sdnw-wu-fa-sao-miao/m-p/1356216#M309292 荟智怡 2025-08-14T03:18:06Z