https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356887#M309380 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择standard tcp/ip端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢。</P> Mon, 18 Aug 2025 07:04:23 GMT 双鱼座鲨鱼 2025-08-18T07:04:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356846#M309363 <P>在更新打印机固件后，打印‘打印机状态报告’和打印机质量诊断‘的内容缺失，但是打印用户的文档没有问题</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250818_123802.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125344i4061C69CC8E57D5B/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20250818_123802.jpg" alt="IMG_20250818_123802.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250818_123840.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125345i60847B43A987F8E8/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20250818_123840.jpg" alt="IMG_20250818_123840.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250818_123910.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125346i36BB90398B9B67C8/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20250818_123910.jpg" alt="IMG_20250818_123910.jpg" /></span></P> Mon, 18 Aug 2025 04:43:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356846#M309363 xtkdjxfitskg 2025-08-18T04:43:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356851#M309365 <P>您好</P> <P>从问题描述来看，可能和打印机墨盒堵塞有关。</P> <P>请在电脑上打开hp smart--打印机设置--工具--质量工具--打印质量页。</P> <P>然后拍照打印出的质量页效果，发图片给我，以便确认问题，谢谢。</P> Mon, 18 Aug 2025 05:03:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356851#M309365 双鱼座鲨鱼 2025-08-18T05:03:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356868#M309370 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250818_132359.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125355iB73C307F95CD2CC0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20250818_132359.jpg" alt="IMG_20250818_132359.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250818_132407.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125354i167389C67FCC6B2B/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20250818_132407.jpg" alt="IMG_20250818_132407.jpg" /></span></P><P>我不认为是打印机墨盒堵塞，因为用户的文档和这个HP Print and Scan Doctor（尽管因为安全问题已经被停用），Windows自带的打印测试打印的文件，测试页没有问题（断线，重印，偏色等)。只有通过打印机自带的固件（通过打印机的web页，（HP DeskJet 2600 All-in-One Printer series Embedded Web Server（嵌入式 Web 服务器））hp smart，HP DeskJet 2600 series）打印的测试页等有问题，所以我怀疑是打印机的固件出现了问题</P> Mon, 18 Aug 2025 05:36:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356868#M309370 xtkdjxfitskg 2025-08-18T05:36:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356875#M309375 <P>您好</P> <P>之前发的图片，黑色墨盒存在堵塞问题。</P> <P>但目前基本正常。</P> <P>请在打印机就绪时，按住打印机面板上的信息键（字母&nbsp; i ），1秒后松手。</P> <P>然后在打印出的信息页上确认打印机ip地址。</P> <P>再右击打印机图标--打印机属性--端口中点击：添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>然后再重新测试打印，谢谢。</P> Mon, 18 Aug 2025 06:14:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356875#M309375 双鱼座鲨鱼 2025-08-18T06:14:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356883#M309378 <P>还是没有用</P> Mon, 18 Aug 2025 06:30:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356883#M309378 xtkdjxfitskg 2025-08-18T06:30:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356887#M309380 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择standard tcp/ip端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢。</P> Mon, 18 Aug 2025 07:04:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-nei-rong-que-shi/m-p/1356887#M309380 双鱼座鲨鱼 2025-08-18T07:04:23Z