https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357580#M309501 <P>您好</P> <P>清洁打印头，打印头不需要取出来。</P> <P>请压下蓝色打印头锁，关闭前盖。</P> <P>然后通过hp smart清洁打印头即可，谢谢。</P> Fri, 22 Aug 2025 03:12:26 GMT 双鱼座鲨鱼 2025-08-22T03:12:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357557#M309490 <P>请尽可能详细地阐述您的问题:打印机颜色不对，没有报错信息; 在打印照片的时候发现颜色偏差非常大;设备工作不正常之前，正常都是A4纸打印，连接方式是USB;问题发生后打印了一些测试页 发现黄色不明显，其他问题还不确定。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这个原图" style="width: 533px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125640iACB73B7D031ECDA4/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250822101141.png" alt="这个原图" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这个原图</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这是分别用A4和6寸照片打印出来的" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125641i69F35308A5FB7299/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250822101233.png" alt="这是分别用A4和6寸照片打印出来的" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这是分别用A4和6寸照片打印出来的</span></span></P> Fri, 22 Aug 2025 02:13:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357557#M309490 天蓝宇 2025-08-22T02:13:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357560#M309493 <P>您好</P> <P>从打印效果来看，可能和打印机的打印头堵塞有关。</P> <P>为了进一步确认问题，请在电脑上打开hp smart--打印机设置--工具--打印质量工具。</P> <P>然后打印打印机质量页，发图片给我，谢谢。</P> Fri, 22 Aug 2025 02:31:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357560#M309493 双鱼座鲨鱼 2025-08-22T02:31:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357565#M309495 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印诊断信息页_0001.png" style="width: 582px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125644i2490F72044F66D5F/image-size/large?v=v2&amp;px=999" role="button" title="打印诊断信息页_0001.png" alt="打印诊断信息页_0001.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印质量诊断页_0001.png" style="width: 582px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125643i5F22E30AEE1D5A5A/image-size/large?v=v2&amp;px=999" role="button" title="打印质量诊断页_0001.png" alt="打印质量诊断页_0001.png" /></span></P> Fri, 22 Aug 2025 02:45:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357565#M309495 天蓝宇 2025-08-22T02:45:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357566#M309496 <P>您好</P> <P>感谢配合</P> <P>从打印出的质量页来看，打印机的彩色墨盒（黄色喷嘴）已堵塞。</P> <P>如果墨水量充足，建议清洁打印机3-5次后，再重新测试打印效果。</P> <P>（hp smart--打印机设置--工具--质量工具--清洁打印头）</P> <P>谢谢</P> Fri, 22 Aug 2025 02:50:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357566#M309496 双鱼座鲨鱼 2025-08-22T02:50:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357572#M309499 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="47a467d3fe81d065fb3e4615e57b013.png" style="width: 734px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125645i95BF38EE1995A956/image-size/large?v=v2&amp;px=999" role="button" title="47a467d3fe81d065fb3e4615e57b013.png" alt="47a467d3fe81d065fb3e4615e57b013.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a6738a0d85524b4f7e1117bdc74b36e.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125646iB7560AAB98D6C358/image-size/large?v=v2&amp;px=999" role="button" title="a6738a0d85524b4f7e1117bdc74b36e.jpg" alt="a6738a0d85524b4f7e1117bdc74b36e.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3bd57d7d91a820e2aceba2af671be5c.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125647i1FDC858A56E7AD58/image-size/large?v=v2&amp;px=999" role="button" title="3bd57d7d91a820e2aceba2af671be5c.jpg" alt="3bd57d7d91a820e2aceba2af671be5c.jpg" /></span></P><P>&nbsp;</P><P>这怎么拿 出来？</P><P>&nbsp;</P> Fri, 22 Aug 2025 03:02:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357572#M309499 天蓝宇 2025-08-22T03:02:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357580#M309501 <P>您好</P> <P>清洁打印头，打印头不需要取出来。</P> <P>请压下蓝色打印头锁，关闭前盖。</P> <P>然后通过hp smart清洁打印头即可，谢谢。</P> Fri, 22 Aug 2025 03:12:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357580#M309501 双鱼座鲨鱼 2025-08-22T03:12:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357582#M309503 <P>是卡纸了 ，纸留在外面的长度没办法拿住，取不出 打印机面板提示E3</P> Fri, 22 Aug 2025 03:19:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357582#M309503 天蓝宇 2025-08-22T03:19:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357583#M309504 <P>您好</P> <P>请参考附件p88中的方法尝试取出卡纸。</P> <P>如果卡纸仍无法取出，请及时联系当地维修中心协助处理。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Fri, 22 Aug 2025 03:28:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357583#M309504 双鱼座鲨鱼 2025-08-22T03:28:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357588#M309505 <P>卡纸已取出，三级清理完成，，打印了诊断页面还是缺黄色，这样一次清洗三级是算一次还是三次清洗？ 接下来要送维修点处理了是吗？</P> Fri, 22 Aug 2025 04:03:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357588#M309505 天蓝宇 2025-08-22T04:03:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357617#M309507 <P>您好</P> <P>在之前的图片中可以看到黄色供墨管道中存在空气。</P> <P>请确认现在黄色管道状态。</P> <P>同时观察清洁打印头的过程中空气是否已经被排出，谢谢。</P> Fri, 22 Aug 2025 05:21:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1357617#M309507 双鱼座鲨鱼 2025-08-22T05:21:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1358265#M309717 <P>把打印机搬到售后网点，更换了打印头，问题解决了。谢谢！</P> Wed, 27 Aug 2025 22:26:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1358265#M309717 天蓝宇 2025-08-27T22:26:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1358324#M309739 <P>感谢反馈</P> Thu, 28 Aug 2025 05:52:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1358324#M309739 双鱼座鲨鱼 2025-08-28T05:52:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1360586#M310544 <P>你好&nbsp; 我请问下&nbsp; 四个管道中都出现了空气，怎么排出</P> Tue, 16 Sep 2025 02:17:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1360586#M310544 墙上的向日葵 2025-09-16T02:17:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1360617#M310555 <P>您好</P> <P>需要使用专用工具。</P> <P>个人用户不建议自行处理，最好联系当地维修中心先帮您具体检测一下打印机。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Tue, 16 Sep 2025 06:06:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yan-se-bu-dui/m-p/1360617#M310555 双鱼座鲨鱼 2025-09-16T06:06:17Z