https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-geng-xin-zhiwin11zhi-hou-sao-miao-yi-wu-fa-lian-jie/m-p/1357885#M309566 <P>您好</P> <P>请先测试一下hp smart扫描是否正常。</P> <P><SPAN>也可以下载并安装：HP Universal Scan，通过HP Universal Scan重新测试扫描。</SPAN></P> <P><SPAN>HP Universal Scan下载链接：</SPAN></P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.5.6303-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.5.6303-SJ0001_Full_Webpack.exe</A>&nbsp;</P> Mon, 25 Aug 2025 03:12:07 GMT 双鱼座鲨鱼 2025-08-25T03:12:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-geng-xin-zhiwin11zhi-hou-sao-miao-yi-wu-fa-lian-jie/m-p/1357880#M309563 <P>win10好用的，系统更新至win11之后打印机正常，但是扫描仪无法正常链接，提示“HP SACN 无法与扫描仪通信”，使用HP Print and Scan Doctor，hpsmart排查均无法解决，打印机使用固定IP网络共享</P> Mon, 25 Aug 2025 02:55:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-geng-xin-zhiwin11zhi-hou-sao-miao-yi-wu-fa-lian-jie/m-p/1357880#M309563 小油菜的大土豆 2025-08-25T02:55:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-geng-xin-zhiwin11zhi-hou-sao-miao-yi-wu-fa-lian-jie/m-p/1357885#M309566 <P>您好</P> <P>请先测试一下hp smart扫描是否正常。</P> <P><SPAN>也可以下载并安装：HP Universal Scan，通过HP Universal Scan重新测试扫描。</SPAN></P> <P><SPAN>HP Universal Scan下载链接：</SPAN></P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.5.6303-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.5.6303-SJ0001_Full_Webpack.exe</A>&nbsp;</P> Mon, 25 Aug 2025 03:12:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-geng-xin-zhiwin11zhi-hou-sao-miao-yi-wu-fa-lian-jie/m-p/1357885#M309566 双鱼座鲨鱼 2025-08-25T03:12:07Z