https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357889#M309570 <P>还是不可以，一样的错误，无法创建打印作业</P> Mon, 25 Aug 2025 03:21:49 GMT 大鹏- 2025-08-25T03:21:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357873#M309560 <P>更新至Windows 11 专业版24H2版本后，打印机无法使用，安装驱动后打印测试页显示无法创建打印作业</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756089045915.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125714i09FFB8B3E8B780D1/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756089045915.png" alt="_0-1756089045915.png" /></span></P><P>&nbsp;</P> Mon, 25 Aug 2025 02:31:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357873#M309560 大鹏- 2025-08-25T02:31:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357882#M309564 <P>您好</P> <P>请在电脑上打开控制面板--找到设备和打印机--点击：打开。</P> <P>然后找到m1005打印机图标，右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 25 Aug 2025 03:03:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357882#M309564 双鱼座鲨鱼 2025-08-25T03:03:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357884#M309565 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756091151913.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125715iC1D650D230BAEB41/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756091151913.png" alt="_0-1756091151913.png" /></span></P><P>&nbsp;</P> Mon, 25 Aug 2025 03:06:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357884#M309565 大鹏- 2025-08-25T03:06:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357886#M309567 <P>您好</P> <P>感谢配合，可以尝试手动添加hp laserjet p1108驱动测试一下，方法：<BR />（注意：一定不要双击运行驱动）<BR />1 下载hp laserjet p1108驱动并解压成一个文件夹</P> <P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe</A><BR />2 手动添加hp laserjet p1108驱动</P> <P>控制面板——设备和打印机——添加打印机——我需要的打印机不在列表中——通过手动——使用以下端口——端口选择usb001 ——从磁盘安装——浏览到打印机驱动文件夹选.inf后缀文件——打开，确定——下一步直到完成</P> <P>用p1108打印测试，谢谢。</P> Mon, 25 Aug 2025 03:15:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357886#M309567 双鱼座鲨鱼 2025-08-25T03:15:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357887#M309568 <P>这个驱动需要解压吗？</P><P>在浏览安装驱动的时候找不到.inf文件</P> Mon, 25 Aug 2025 03:18:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357887#M309568 大鹏- 2025-08-25T03:18:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357888#M309569 <P>需要解压</P> <P>&nbsp;</P> Mon, 25 Aug 2025 03:18:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357888#M309569 双鱼座鲨鱼 2025-08-25T03:18:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357889#M309570 <P>还是不可以，一样的错误，无法创建打印作业</P> Mon, 25 Aug 2025 03:21:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357889#M309570 大鹏- 2025-08-25T03:21:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357890#M309571 <P>而且我手动安装完以后是1102的驱动，不是1108</P> Mon, 25 Aug 2025 03:23:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357890#M309571 大鹏- 2025-08-25T03:23:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357891#M309572 <P>您好</P> <P>目前已经排除打印机驱动问题。</P> <P>请参考以下方法重启打印服务后，再重新测试，谢谢。</P> <P>电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——print spooler双击——启动类型修改为自动（关闭后再开启）——并点击启动——应用——确定。&nbsp;</P> Mon, 25 Aug 2025 03:25:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357891#M309572 双鱼座鲨鱼 2025-08-25T03:25:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357894#M309573 <P>故障依旧存在</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756092595065.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125716iEE1DDCD4C98A5E87/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756092595065.png" alt="_0-1756092595065.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1756092611214.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125717iCADD4B3069B0F44A/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1756092611214.png" alt="_1-1756092611214.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 25 Aug 2025 03:30:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357894#M309573 大鹏- 2025-08-25T03:30:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357895#M309574 <P>使用办公软件打印，依旧无法正常使用，在设置中打印测试页也无法正常运行</P> Mon, 25 Aug 2025 03:33:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357895#M309574 大鹏- 2025-08-25T03:33:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357906#M309579 <P>您好</P> <P>当打印机就绪时（usb方式连接电脑）</P> <P>然后在电脑上打开设备管理器--通用串行总线控制器。</P> <P>确认其中是否能找到与打印机相关的选项。</P> <P>方便的话，发图片给我，以便确认问题，谢谢。</P> Mon, 25 Aug 2025 05:36:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357906#M309579 双鱼座鲨鱼 2025-08-25T05:36:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357979#M309603 <P>在设备管理中有打印机设备</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756169723813.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125737i17D8AEC860615C78/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756169723813.png" alt="_0-1756169723813.png" /></span></P><P>&nbsp;</P> Tue, 26 Aug 2025 00:55:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357979#M309603 大鹏- 2025-08-26T00:55:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357988#M309604 <P>您好</P> <P>感谢配合</P> <P>请删除之前安装的M1005驱动及软件，重启打印机。</P> <P>然后重新下载并安装：</P> <P><A href="https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe" target="_blank">https://ftp.hp.com/pub/softlib/software12/COL51478/ma-124621-1/LJM1005_Full_Solution.exe</A></P> <P>再重新测试打印，谢谢。</P> Tue, 26 Aug 2025 01:05:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1357988#M309604 双鱼座鲨鱼 2025-08-26T01:05:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358010#M309612 <P>卸载了就驱动以后，下载您发的新驱动安装测试还是不行</P> Tue, 26 Aug 2025 02:17:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358010#M309612 大鹏- 2025-08-26T02:17:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358015#M309615 <P>您好</P> <P>请删除：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756176244296.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125743i9FA8096310DD7B3C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756176244296.png" alt="_0-1756176244296.png" /></span></P> <P>然后重启电脑，再重新测试打印。</P> <P>如果问题依旧，建议更换其它电脑测试，谢谢。</P> <P>&nbsp;</P> Tue, 26 Aug 2025 02:45:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358015#M309615 双鱼座鲨鱼 2025-08-26T02:45:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358219#M309702 <P>您好，打印机已经可以用了现在机器屏幕上报错，每次打印需要按一下OK按键。报错内容为Load Tray PLAIN, A4</P> Wed, 27 Aug 2025 08:55:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358219#M309702 大鹏- 2025-08-27T08:55:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358236#M309708 <P>您好</P> <P>请将打印机纸盒尺寸改为：A4，类型改为：plain 后，重新测试。</P> <P>谢谢</P> Wed, 27 Aug 2025 11:14:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-chuang-jian-da-yin-dui-lie/m-p/1358236#M309708 双鱼座鲨鱼 2025-08-27T11:14:15Z