https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358282#M309726 <P>是的</P> Thu, 28 Aug 2025 01:27:48 GMT 双鱼座鲨鱼 2025-08-28T01:27:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358273#M309720 <P>开机就报错13.20.00顶盖内卡纸，但是打印机里面没有纸</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250828_084052.jpg" style="width: 3000px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125822i726DEB1557A500E5/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20250828_084052.jpg" alt="IMG_20250828_084052.jpg" /></span></P><P> </P> Thu, 28 Aug 2025 00:44:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358273#M309720 刘克 2025-08-28T00:44:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358278#M309722 <P>您好</P> <P>以上问题可能和打印机出纸口光耦传感器有关。</P> <P>清洁打印机出纸口光耦传感器需要拆开打印机侧盖，个人用户不建议自行操作。</P> <P>请及时联系当地维修中心协助处理，这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Thu, 28 Aug 2025 01:07:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358278#M309722 双鱼座鲨鱼 2025-08-28T01:07:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358279#M309723 <P>请问出纸口光耦是在哪里？是在右侧风扇旁边吗？</P> Thu, 28 Aug 2025 01:10:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358279#M309723 刘克 2025-08-28T01:10:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358282#M309726 <P>是的</P> Thu, 28 Aug 2025 01:27:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358282#M309726 双鱼座鲨鱼 2025-08-28T01:27:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358328#M309741 <P><EM>清洁了那个光耦还是报错</EM></P> Thu, 28 Aug 2025 05:59:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358328#M309741 刘克 2025-08-28T05:59:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358329#M309742 <P>您好</P> <P>请确认打印机内部是否仍存在卡纸或异物。</P> <P>有条件需要更换加热组件测试，谢谢。</P> Thu, 28 Aug 2025 06:01:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/5200kai-ji-bao-cuo/m-p/1358329#M309742 双鱼座鲨鱼 2025-08-28T06:01:38Z