https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358323#M309738 <P>您好</P> <P>感谢配合，请先确认双面复印功能是否正常。</P> <P>如果双面复印功能正常，请复位打印机后，重新配置打印机（纸盒，网络）后，重新安装打印机完整版驱动测试。</P> <P>打印机复位方法：</P> <P>1）按“菜单”，“#”、“1”、“0”、“0”、“4”、“3”、“6”、“1”、“6”、“菜单”序列 <BR />2）当“技术菜单”显示时，按OK按钮。 <BR />3） 进入菜单，依次为：菜单地图–技术模式–服务功能，清除所有的记忆。 <BR />4）选择国家“中国”，屏幕上显示：“清晰的记忆” 打印机开始 初始化，然后完成，显示：“成功需要重新启动”，打印机将打印配置页 <BR />5） 约1分半钟。 自动打印机语言为简体中文。</P> <P>谢谢</P> Thu, 28 Aug 2025 05:42:24 GMT 双鱼座鲨鱼 2025-08-28T05:42:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358174#M309677 <P>HP LaserJet MFP M437-M443 PCL6打印扫描一体机用了几年了，一直没问题。最近扫描功能的“文档来源”只有“平板”扫描选项，无ADF选项，之前一直是平板、ADF单面、ADF双面多选项的。</P><P>&nbsp;</P><P>下载安装了这几个驱动，“HP_LaserJet_MFP_M437-M443_Full_Software_and_Drivers_1.06”、“HP_LaserJet_MFP_M437-M443_Print_Scan_Drivers_1.06”，还是没有解决这个问题<span class="lia-unicode-emoji" title=":大哭:">😭</span>求助！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="adf.png" style="width: 742px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125794i5CBB40178B63B3C2/image-size/large?v=v2&amp;px=999" role="button" title="adf.png" alt="adf.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250827135104.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125795iE63C32A864D448BE/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250827135104.png" alt="微信图片_20250827135104.png" /></span></P> Wed, 27 Aug 2025 05:51:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358174#M309677 技术小白兔 2025-08-27T05:51:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358176#M309679 <P>您好</P> <P>请拍照打印机型号或拍照打印机，发图片给我，以便确认问题，谢谢。</P> Wed, 27 Aug 2025 06:11:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358176#M309679 双鱼座鲨鱼 2025-08-27T06:11:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358182#M309683 <P>您好，详见图片。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="52e77b407c79b98741e06aa990d23f9.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125797iC727192C80B4C117/image-size/large?v=v2&amp;px=999" role="button" title="52e77b407c79b98741e06aa990d23f9.jpg" alt="52e77b407c79b98741e06aa990d23f9.jpg" /></span></P> Wed, 27 Aug 2025 06:54:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358182#M309683 技术小白兔 2025-08-27T06:54:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358184#M309685 <P>您好</P> <P>感谢配合</P> <P>请参考附件中的方法，尝试解决问题，谢谢。</P> Wed, 27 Aug 2025 07:01:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358184#M309685 双鱼座鲨鱼 2025-08-27T07:01:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358196#M309690 <P>依旧无ADF选项（之前一直是有的）<span class="lia-unicode-emoji" title=":笑哭:">😂</span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 328px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125799i85CBBF98327DB287/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 738px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125800iC5C9ED4974366DAB/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 734px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125801iE2B713113441B689/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P> Wed, 27 Aug 2025 07:44:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358196#M309690 技术小白兔 2025-08-27T07:44:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358202#M309695 <P>您好</P> <P>打印机被识别成了437-433</P> <P>请点击下拉箭头，确认其中是否能找到439</P> <P>同时，请打印配置页，发图片给我，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756281634713.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125802i4A71354CD7F20872/image-size/large?v=v2&amp;px=999" role="button" title="_0-1756281634713.png" alt="_0-1756281634713.png" /></span></P> <P>&nbsp;</P> Wed, 27 Aug 2025 08:00:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358202#M309695 双鱼座鲨鱼 2025-08-27T08:00:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358287#M309727 <P>您好，下拉箭头是指这里吗？没有其他的选项了，IP地址范围搜索也找不到别的打印机。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 740px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125823i2AAC2339EB09314E/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 709px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125824i47E388A911B340D2/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125825i8268435BB858279C/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span></P> Thu, 28 Aug 2025 02:06:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358287#M309727 技术小白兔 2025-08-28T02:06:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358292#M309730 <P>您好</P> <P>感谢配合</P> <P>请帮忙确认其它电脑双面扫描功能是否正常？</P> <P>同时，请在问题电脑上删除之前安装的打印机驱动及软件，重启电脑，重新安装以下驱动后，再重新测试。</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LaserJet/M437_M443/HP_LaserJet_MFP_M437-M443_Full_Software_and_Drivers_1.06.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LaserJet/M437_M443/HP_LaserJet_MFP_M437-M443_Full_Software_and_Drivers_1.06.exe</A></P> <P>谢谢</P> Thu, 28 Aug 2025 02:43:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358292#M309730 双鱼座鲨鱼 2025-08-28T02:43:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358321#M309737 <P>是的，办公室其他电脑也是同样情况，无ADF的选项，之前一直是有的。</P><P>按照您的方法，还是不行<span class="lia-unicode-emoji" title=":大哭:">😭</span></P> Thu, 28 Aug 2025 05:32:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358321#M309737 技术小白兔 2025-08-28T05:32:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358323#M309738 <P>您好</P> <P>感谢配合，请先确认双面复印功能是否正常。</P> <P>如果双面复印功能正常，请复位打印机后，重新配置打印机（纸盒，网络）后，重新安装打印机完整版驱动测试。</P> <P>打印机复位方法：</P> <P>1）按“菜单”，“#”、“1”、“0”、“0”、“4”、“3”、“6”、“1”、“6”、“菜单”序列 <BR />2）当“技术菜单”显示时，按OK按钮。 <BR />3） 进入菜单，依次为：菜单地图–技术模式–服务功能，清除所有的记忆。 <BR />4）选择国家“中国”，屏幕上显示：“清晰的记忆” 打印机开始 初始化，然后完成，显示：“成功需要重新启动”，打印机将打印配置页 <BR />5） 约1分半钟。 自动打印机语言为简体中文。</P> <P>谢谢</P> Thu, 28 Aug 2025 05:42:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358323#M309738 双鱼座鲨鱼 2025-08-28T05:42:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358355#M309748 <P><SPAN>您好，我点击复印按钮，ADF进纸口不走纸，机器直接默认复印平板<span class="lia-unicode-emoji" title=":笑哭:">😂</span></SPAN></P><P><SPAN>然后“复印功能”里，也没有“双面到双面”或“双面到单面”的选项，只有如下三个选项。</SPAN></P><P><SPAN>难道这是问题所在？<span class="lia-unicode-emoji" title=":流汗咧嘴笑:">😅</span></SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125851i362CA66508B71359/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125852i54D33D2E19851AB3/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span></SPAN></P> Thu, 28 Aug 2025 07:49:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358355#M309748 技术小白兔 2025-08-28T07:49:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358364#M309750 <P>您好</P> <P>请关闭打印机，检查进纸器和打印机连接线是否松动。</P> <P>谢谢</P> Thu, 28 Aug 2025 08:08:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-sao-miao-yi-wuADF-xuan-xiang-zhi-neng-ping-ban-sao-miao/m-p/1358364#M309750 双鱼座鲨鱼 2025-08-28T08:08:24Z