https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358778#M309902 <P>刚才搞错了，打印机是有线连接的，电脑跟打印机之间安装需要用IP</P> Tue, 02 Sep 2025 03:30:04 GMT 嘉禾兔 2025-09-02T03:30:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358752#M309885 <P>联想笔记本电脑打开HP SCAN出现报错，点击确定后，重新添加也无反应<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0a2d74957e4cb8fc1f25a011f67de36f.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125942i1365C94DF04898F2/image-size/large?v=v2&amp;px=999" role="button" title="0a2d74957e4cb8fc1f25a011f67de36f.png" alt="0a2d74957e4cb8fc1f25a011f67de36f.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5202d87782b04ac09c96ad34c8662c3a.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125943i6E3D4736CED63474/image-size/large?v=v2&amp;px=999" role="button" title="5202d87782b04ac09c96ad34c8662c3a.png" alt="5202d87782b04ac09c96ad34c8662c3a.png" /></span></P> Tue, 02 Sep 2025 01:35:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358752#M309885 嘉禾兔 2025-09-02T01:35:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358764#M309892 <P>您好</P> <P>请问现在使用的hp smart是通过安全打印机完整版驱动生成的还是单独在微软商店下载的？</P> <P>建议删除之前安装的驱动及软件，重启电脑，重新下载并安装：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/CLJM480/Full_Webpack-52.2.5009-CLJM480_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/CLJM480/Full_Webpack-52.2.5009-CLJM480_Full_Webpack.exe</A>&nbsp;</P> <P>然后再重新打开hp smart测试，谢谢。</P> Tue, 02 Sep 2025 02:06:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358764#M309892 双鱼座鲨鱼 2025-09-02T02:06:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358771#M309897 <P><U>去年我使用HP smart出现问题后再也连不上，就换成HP scan了，我再试试重新下载看看</U></P> Tue, 02 Sep 2025 02:34:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358771#M309897 嘉禾兔 2025-09-02T02:34:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358772#M309898 <P>刚才这个链接下载安装了不能用无线连接的</P> Tue, 02 Sep 2025 02:38:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358772#M309898 嘉禾兔 2025-09-02T02:38:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358776#M309900 <P>您好</P> <P>如果打印机已经设置好无线，麻烦提供一下安装驱动操作过程截图，以便确认问题，谢谢。</P> Tue, 02 Sep 2025 03:14:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358776#M309900 双鱼座鲨鱼 2025-09-02T03:14:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358778#M309902 <P>刚才搞错了，打印机是有线连接的，电脑跟打印机之间安装需要用IP</P> Tue, 02 Sep 2025 03:30:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358778#M309902 嘉禾兔 2025-09-02T03:30:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358781#M309905 <P>现在的问题是能打印不能扫描，重新下载了HP smart，添加打印机一直显示我需要的这台离线，IP都对的</P><P>&nbsp;</P> Tue, 02 Sep 2025 03:35:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358781#M309905 嘉禾兔 2025-09-02T03:35:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358837#M309920 <P>您好</P> <P>请下载并安装为您提供的完整版驱动测试，谢谢。</P> Tue, 02 Sep 2025 07:11:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358837#M309920 双鱼座鲨鱼 2025-09-02T07:11:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358841#M309924 <P>已重新下载HP SCAN程序安装，目前可以使用个，感谢</P> Tue, 02 Sep 2025 07:13:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358841#M309924 嘉禾兔 2025-09-02T07:13:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358970#M309984 <P>感谢反馈，后续遇到问题请及时联系我们。</P> <P>&nbsp;</P> Wed, 03 Sep 2025 02:48:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M480-da-kaiHP-scan-ruan-jian-chu-xian-bao-cuo/m-p/1358970#M309984 双鱼座鲨鱼 2025-09-03T02:48:56Z