https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358892#M309952 <P>您好</P> <P>非常抱歉，目前我们所了解的麒麟扫描软件仅限于系统自带扫描和Xsane。</P> <P>建议到麒麟商城或联系操作系统厂商了解一下其它扫描应用，谢谢。</P> Tue, 02 Sep 2025 10:39:38 GMT 双鱼座鲨鱼 2025-09-02T10:39:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358667#M309857 <P>HP LaserJet Pro MFP4104 DW 银河麒麟V10(sp1) 扫描软件不能用，Xsane也不能用，请问有什么软件可以用？</P> Mon, 01 Sep 2025 07:59:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358667#M309857 hdzhlhj 2025-09-01T07:59:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358684#M309858 <P>您好</P> <P>请确认麒麟自带扫描是否正常。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756723230754.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125922i0ECFCF5C93681487/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756723230754.png" alt="_0-1756723230754.png" /></span></P> <P>谢谢</P> Mon, 01 Sep 2025 10:44:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358684#M309858 双鱼座鲨鱼 2025-09-01T10:44:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358686#M309859 <P>自带扫描只支持单页扫描，不支持多页正反面扫描</P> Mon, 01 Sep 2025 10:59:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358686#M309859 hdzhlhj 2025-09-01T10:59:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358687#M309860 <P>布时间 ‎2025-09-01 18:59:37</P><P>Xsane也只支持单页扫描，不支持多页正反面扫描</P> Mon, 01 Sep 2025 11:01:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358687#M309860 hdzhlhj 2025-09-01T11:01:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358691#M309862 <P>在麒麟下，有没有像win10下hp的自带扫描软件实现win10下的扫描功能？</P> Mon, 01 Sep 2025 11:33:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358691#M309862 hdzhlhj 2025-09-01T11:33:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358696#M309864 <P>您好</P> <P>选择设备后，其中是否包含双面扫描选项？谢谢</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756727593765.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125925i3249A7DFEE6D415B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756727593765.png" alt="_0-1756727593765.png" /></span></P> <P>&nbsp;</P> Mon, 01 Sep 2025 11:53:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358696#M309864 双鱼座鲨鱼 2025-09-01T11:53:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358697#M309865 <P>有多页功能，但不能实现多页连续扫描功能。没有双面扫描功能</P> Mon, 01 Sep 2025 11:57:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358697#M309865 hdzhlhj 2025-09-01T11:57:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358700#M309867 <P>请确认类型选择的否为自动进纸器。</P> <P>建议截图发图片给我，以便确认问题，谢谢。</P> Mon, 01 Sep 2025 12:05:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358700#M309867 双鱼座鲨鱼 2025-09-01T12:05:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358719#M309874 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125929i19F809F7D1433A83/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125931iAE89D2844A5668AE/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125930i5E1DEE64FF6E18F4/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125932i1C1E26EABCD4157A/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span></P> Mon, 01 Sep 2025 23:29:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358719#M309874 hdzhlhj 2025-09-01T23:29:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358720#M309875 <P>扫描中各项菜单均正常，有单面扫描和多页扫描，类型中有平板式、馈纸式和ADF双面，颜色中有黑白和、灰度和彩色，等等，各项菜单均正常切换调出。就是在多面扫描时，用馈纸式和ADF双面方式时，只扫描出第一面，后面的页和反面都扫不出了，最后的结果只有第一页，见附图。</P> Mon, 01 Sep 2025 23:31:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358720#M309875 hdzhlhj 2025-09-01T23:31:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358721#M309876 <P><SPAN>类型选择中没有“自动进纸器”，有”平板式、馈纸式和ADF双面“选项，选择馈纸式和ADF双面选项，可以实现自动进纸，多页连续通过。但就是不能实现多页扫描的结果，只能扫描出第一页，从第二面开始就显示“设备正忙，请耐心等待或切换到其他扫描仪”，而纸是自动扫描过去了，留不下影像，最后仅留下了扫描第一页的影像结果。</SPAN></P> Mon, 01 Sep 2025 23:39:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358721#M309876 hdzhlhj 2025-09-01T23:39:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358770#M309896 <P>您好</P> <P>以上操作过程没有问题（ADF双面）</P> <P>建议同样的文件在其它电脑上测试双面扫描，确认是否有类似报错，谢谢。</P> <P>&nbsp;</P> Tue, 02 Sep 2025 02:29:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358770#M309896 双鱼座鲨鱼 2025-09-02T02:29:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358775#M309899 <P>谢谢您的回复指导，经测试，在其他信创电脑麒麟系统下都是这样的，新买的打印机，在win10下一切正常，所有功能都能实现。从宣传的信息上看到他支持麒麟系统才买的，如今退也不能退，又达不到所要功能，3500多元呢！也不能扔啊，哎！不知该怎么办？请求帮助，谢谢！</P> Tue, 02 Sep 2025 03:12:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358775#M309899 hdzhlhj 2025-09-02T03:12:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358777#M309901 <P>经测试，<SPAN>VueScan Scanner Software这个扫描软件是可以实现多纸双面扫描功能的，也挺快，很好用。它需要付费注册，但他不是我行指定软件，我们不能用，只能用麒麟自带扫描软件，但功能不能实现。</SPAN></P><P>&nbsp;</P> Tue, 02 Sep 2025 03:18:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358777#M309901 hdzhlhj 2025-09-02T03:18:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358856#M309935 <P>您好</P> <P>建议更新打印机固件后，重新测试。</P> <P>如果问题依旧，可尝试重新安装hplip后，再重新测试。</P> <P>hplip link:</P> <P><A href="https://hpitree.hphcclub.com/pages/information/driversDownload" target="_blank">https://hpitree.hphcclub.com/pages/information/driversDownload</A>&nbsp;</P> Tue, 02 Sep 2025 07:32:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358856#M309935 双鱼座鲨鱼 2025-09-02T07:32:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358889#M309949 <P>谢谢你的回复指导和帮助！我又从你提供的地址下载了驱动进行了重装，鼓捣了一下午，打印都是没问题，但扫描还是以前一样，没有改观，不知是哪原因。有没有hp scan等支持银河麒麟的扫描软件？哎，难啊！</P> Tue, 02 Sep 2025 09:52:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358889#M309949 hdzhlhj 2025-09-02T09:52:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358892#M309952 <P>您好</P> <P>非常抱歉，目前我们所了解的麒麟扫描软件仅限于系统自带扫描和Xsane。</P> <P>建议到麒麟商城或联系操作系统厂商了解一下其它扫描应用，谢谢。</P> Tue, 02 Sep 2025 10:39:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Pro-MFP4104-DW-yin-he-qi-linV10-sp1-sao-miao-ruan-jian-bu-neng-yong-Xsane-ye-bu-neng-yong/m-p/1358892#M309952 双鱼座鲨鱼 2025-09-02T10:39:38Z