https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359054#M310022 <P>HP4518打印机，当前属于单墨盒工作状态，墨盒原装，打印机可以正常扫描和复印，用打印机本身操作打印测试页也正常，使用HP手机APP也能正常打印。但是用电脑（WIN10专业版）打印就提示无墨粉/墨水打印挂起。打印机端口号和HP Deskjet 4510 series应用查看到的信息如下图，请问这是什么问题，如何解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="端口.JPG" style="width: 721px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126014i6523397775E85567/image-size/large?v=v2&amp;px=999" role="button" title="端口.JPG" alt="端口.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="墨盒.JPG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126015i25D7590CA2C3F6E0/image-size/large?v=v2&amp;px=999" role="button" title="墨盒.JPG" alt="墨盒.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="已用完.JPG" style="width: 599px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126016i0F5312812B7545DE/image-size/large?v=v2&amp;px=999" role="button" title="已用完.JPG" alt="已用完.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="已用完2.JPG" style="width: 653px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126017iF07422045A1F7348/image-size/large?v=v2&amp;px=999" role="button" title="已用完2.JPG" alt="已用完2.JPG" /></span></P> Wed, 03 Sep 2025 13:53:27 GMT Vincent_Wu1 2025-09-03T13:53:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359054#M310022 <P>HP4518打印机，当前属于单墨盒工作状态，墨盒原装，打印机可以正常扫描和复印，用打印机本身操作打印测试页也正常，使用HP手机APP也能正常打印。但是用电脑（WIN10专业版）打印就提示无墨粉/墨水打印挂起。打印机端口号和HP Deskjet 4510 series应用查看到的信息如下图，请问这是什么问题，如何解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="端口.JPG" style="width: 721px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126014i6523397775E85567/image-size/large?v=v2&amp;px=999" role="button" title="端口.JPG" alt="端口.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="墨盒.JPG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126015i25D7590CA2C3F6E0/image-size/large?v=v2&amp;px=999" role="button" title="墨盒.JPG" alt="墨盒.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="已用完.JPG" style="width: 599px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126016i0F5312812B7545DE/image-size/large?v=v2&amp;px=999" role="button" title="已用完.JPG" alt="已用完.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="已用完2.JPG" style="width: 653px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126017iF07422045A1F7348/image-size/large?v=v2&amp;px=999" role="button" title="已用完2.JPG" alt="已用完2.JPG" /></span></P> Wed, 03 Sep 2025 13:53:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359054#M310022 Vincent_Wu1 2025-09-03T13:53:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359057#M310024 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口（如下图） - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756908352207.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126018i6B78C66F28B3AA34/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1756908352207.png" alt="_0-1756908352207.png" /></span></P> <P>&nbsp;</P> Wed, 03 Sep 2025 14:06:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359057#M310024 双鱼座鲨鱼 2025-09-03T14:06:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359170#M310062 <P>给的链接下载的是可执行文件.exe，不是驱动程序压缩包，无法解压找不到inf文件</P><P>而且按照链接提供的可执行性文件安装<SPAN>hp deskjet 1000工具后，问题没有解决。</SPAN></P> Thu, 04 Sep 2025 14:07:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359170#M310062 Vincent_Wu1 2025-09-04T14:07:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359252#M310107 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1757056419588.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126057i506444A0CD2F73BC/image-size/large?v=v2&amp;px=999" role="button" title="_0-1757056419588.png" alt="_0-1757056419588.png" /></span></P> <P>请先解压，谢谢。</P> Fri, 05 Sep 2025 07:13:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ke-yi-fu-yin-he-yong-shou-ji-da-yin-wen-dang-dan-yong-dian-nao-da-yin-ti-shi-wu-mo-shui-wu-fa-da-yin/m-p/1359252#M310107 双鱼座鲨鱼 2025-09-05T07:13:57Z