https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yun-da-yin-gong-neng-wu-fa-shi-yong/m-p/1359973#M310325 <P>打印机没有连接电脑使用，基本上都在用wifi进行云打印，微信云打印非常非常的不稳定，总是文件发送过之后，一直转圈没有反应，最后超时打印失败，每次因为这个事情焦头烂额，很烦躁。在局域网使用HP Smart APP打印也一样，重启手机和打印机之后，有概率能打印一张，然后就不行了，大多时候重启也不行。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bf309cc4930efba2358b2cea21550103.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126265i852C0DD8F1C48787/image-size/large?v=v2&amp;px=999" role="button" title="bf309cc4930efba2358b2cea21550103.jpg" alt="bf309cc4930efba2358b2cea21550103.jpg" /></span></P> Thu, 11 Sep 2025 02:53:20 GMT 老徐123 2025-09-11T02:53:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yun-da-yin-gong-neng-wu-fa-shi-yong/m-p/1359973#M310325 <P>打印机没有连接电脑使用，基本上都在用wifi进行云打印，微信云打印非常非常的不稳定，总是文件发送过之后，一直转圈没有反应，最后超时打印失败，每次因为这个事情焦头烂额，很烦躁。在局域网使用HP Smart APP打印也一样，重启手机和打印机之后，有概率能打印一张，然后就不行了，大多时候重启也不行。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bf309cc4930efba2358b2cea21550103.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126265i852C0DD8F1C48787/image-size/large?v=v2&amp;px=999" role="button" title="bf309cc4930efba2358b2cea21550103.jpg" alt="bf309cc4930efba2358b2cea21550103.jpg" /></span></P> Thu, 11 Sep 2025 02:53:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yun-da-yin-gong-neng-wu-fa-shi-yong/m-p/1359973#M310325 老徐123 2025-09-11T02:53:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yun-da-yin-gong-neng-wu-fa-shi-yong/m-p/1359983#M310328 <P>您好</P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新开启web测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>谢谢</SPAN></P> Thu, 11 Sep 2025 03:09:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yun-da-yin-gong-neng-wu-fa-shi-yong/m-p/1359983#M310328 双鱼座鲨鱼 2025-09-11T03:09:48Z