https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360031#M310341 <P>您好</P> <P>请分别确认打印机和电脑的ip地址，子网掩码，网关，以便确认问题，谢谢。&nbsp;</P> Thu, 11 Sep 2025 07:13:33 GMT 双鱼座鲨鱼 2025-09-11T07:13:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1359967#M310322 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jqgong_0-1757558286724.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126263i9B86171C0477CB40/image-size/medium?v=v2&amp;px=400" role="button" title="jqgong_0-1757558286724.png" alt="jqgong_0-1757558286724.png" /></span>使用扫描到网络文件夹时设置不成功</P><P>&nbsp;</P> Thu, 11 Sep 2025 02:38:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1359967#M310322 jqgong 2025-09-11T02:38:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1359972#M310324 <P>您好</P> <P>请尝试将计算机名重新设置为计算机ip地址后，再重新测试，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1757559066510.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126264i64347D6A5242F3DF/image-size/large?v=v2&amp;px=999" role="button" title="_0-1757559066510.png" alt="_0-1757559066510.png" /></span></P> <P>&nbsp;</P> Thu, 11 Sep 2025 02:52:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1359972#M310324 双鱼座鲨鱼 2025-09-11T02:52:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1359979#M310326 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jqgong_2-1757559439597.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126268i4F05DA5B74F62C65/image-size/medium?v=v2&amp;px=400" role="button" title="jqgong_2-1757559439597.png" alt="jqgong_2-1757559439597.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jqgong_3-1757559446741.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126269iD311CEB251B2C056/image-size/medium?v=v2&amp;px=400" role="button" title="jqgong_3-1757559446741.png" alt="jqgong_3-1757559446741.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jqgong_4-1757559495537.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126270i05FA97DF51C39458/image-size/medium?v=v2&amp;px=400" role="button" title="jqgong_4-1757559495537.png" alt="jqgong_4-1757559495537.png" /></span></P><P>&nbsp;</P><P>也不行，电脑与打印机连接相同网络，IP地址不同</P> Thu, 11 Sep 2025 02:58:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1359979#M310326 jqgong 2025-09-11T02:58:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360031#M310341 <P>您好</P> <P>请分别确认打印机和电脑的ip地址，子网掩码，网关，以便确认问题，谢谢。&nbsp;</P> Thu, 11 Sep 2025 07:13:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360031#M310341 双鱼座鲨鱼 2025-09-11T07:13:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360043#M310347 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jqgong_0-1757575840690.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126290iF600A9E657EAAF0B/image-size/large?v=v2&amp;px=999" role="button" title="jqgong_0-1757575840690.png" alt="jqgong_0-1757575840690.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="jqgong_1-1757575877054.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126291i2B2DF26F13B90B8C/image-size/medium?v=v2&amp;px=400" role="button" title="jqgong_1-1757575877054.jpeg" alt="jqgong_1-1757575877054.jpeg" /></span></P><P>打印机IP为 10.8.32.28，其他的应该和纸上内容相同</P> Thu, 11 Sep 2025 07:32:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360043#M310347 jqgong 2025-09-11T07:32:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360045#M310349 <P>您好</P> <P>非常抱歉，目前打印机和电脑不在同一个网段。</P> <P>打印机本身不支持跨网络使用，建议将打印机配置与电脑同网段后，再重新测试。</P> <P>谢谢</P> Thu, 11 Sep 2025 07:36:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360045#M310349 双鱼座鲨鱼 2025-09-11T07:36:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360575#M310540 <P>应如何将电脑与打印机配置在同一网段，我尝试了直接修改电脑IP以及添加与打印机同网段IP，修改后无法上网</P> Tue, 16 Sep 2025 01:58:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360575#M310540 jqgong 2025-09-16T01:58:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360584#M310542 <P>您好</P> <P>如果电脑可以正常使用，</P> <P>建议将打印机的ip地址改为：10.7.136.X&nbsp; &nbsp;子网掩码：255.255.192.0&nbsp; &nbsp;网关：10.7.128.1&nbsp; 后，再重新测试。</P> <P>注：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1757988642215.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126438iDD0EA37DCE9AF905/image-size/large?v=v2&amp;px=999" role="button" title="_1-1757988642215.png" alt="_1-1757988642215.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 16 Sep 2025 02:11:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhao-bu-dao-yuan-cheng-fu-wu-qi/m-p/1360584#M310542 双鱼座鲨鱼 2025-09-16T02:11:09Z