https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360293#M310453 <P>您好</P> <P>请打印质量诊断页及耗材状态页，发图片给我，以便确认问题，谢谢。</P> Sat, 13 Sep 2025 08:16:46 GMT 双鱼座鲨鱼 2025-09-13T08:16:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360276#M310446 <H1>亲戚给了我一台闲置的打印机，型号是惠普的M254dw，因为有1年多没用了，开机使用的时候发现打印的颜色比较淡，然后我从打印机设置里面把颜色深度调整到最高的+5后，打印彩色打印机的专用测试页，发现淡色部分是无法正常显示了，也就是淡色的地方会显示不良。我看了下这个打印机的硒鼓耗材数据，系统显示这个硒鼓是在2024年2月第一次安装使用的，非原装硒鼓，是图盛的硒鼓，到现在打印了200多页，还有90%以上的量，但是为什么会显示淡？我问了下懂打印机的朋友，可能原因是硒鼓闲置时间长了导致受潮后打印变淡，也可能是激光器有灰了导致，我不能确定是什么原因，你帮我分析下。</H1> Sat, 13 Sep 2025 05:17:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360276#M310446 奇异博士X 2025-09-13T05:17:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360293#M310453 <P>您好</P> <P>请打印质量诊断页及耗材状态页，发图片给我，以便确认问题，谢谢。</P> Sat, 13 Sep 2025 08:16:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360293#M310453 双鱼座鲨鱼 2025-09-13T08:16:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360323#M310464 <P>麻烦工程师了，自己第一次用彩色激光打印机，孩子学美术所以用的着些，自己没啥经验，感谢提供到的咨询和帮助。现在我做了以下动作，请结合这些能否帮我诊断一下，如果需要其他数据可以再告诉我，十分感谢！</P><P>1、怀疑可能是硒鼓长期不用碳粉受潮，今天下午先把硒鼓粉仓部位用吹风机加热吹了下，然后把硒鼓的废粉清理了下，满多的，如果按照耗材打印的张数来看，感觉应该不会有这么多废粉，这个我就不大懂了，可能是亲戚加过粉了。有些散粉漏出来，我也清理干净了，包括成像鼓我也用专门擦拭眼镜的擦镜纸擦干净了。</P><P>2、打印机系统更新到了最新版本，连续运行了3次校准，然后运行了1清洁页。</P><P>3、打印了演示页1、<SPAN>质量页2、耗材状态页3、诊断页4（打印深度设置的都是数值5）。</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="演示页1" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126362iED9A102FCA174976/image-size/large?v=v2&amp;px=999" role="button" title="演示页1.jpg" alt="演示页1" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">演示页1</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印质量页2" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126361i8B9045CFAFFB233A/image-size/large?v=v2&amp;px=999" role="button" title="质量诊断页2.jpg" alt="打印质量页2" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印质量页2</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="耗材状态页3" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126363i0604637046ABFCA0/image-size/large?v=v2&amp;px=999" role="button" title="耗材状态页3.jpg" alt="耗材状态页3" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">耗材状态页3</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="诊断页4" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126364iA65C21549AEC320F/image-size/large?v=v2&amp;px=999" role="button" title="诊断页4.jpg" alt="诊断页4" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">诊断页4</span></span></SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5" style="width: 424px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126365i90885C1B845B4537/image-size/large?v=v2&amp;px=999" role="button" title="打印深度.png" alt="5" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">5</span></span></SPAN></P><P><SPAN>4、诊断页背面有些红色碳粉痕迹5</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="诊断页背面有些红色碳粉痕迹5.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126366i0A53B28EC58CFE78/image-size/large?v=v2&amp;px=999" role="button" title="诊断页背面有些红色碳粉痕迹5.jpg" alt="诊断页背面有些红色碳粉痕迹5.jpg" /></span></SPAN></P> Sat, 13 Sep 2025 12:21:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360323#M310464 奇异博士X 2025-09-13T12:21:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360329#M310466 <P>您好</P> <P>感谢配合</P> <P>从打印效果来看， 目前至少存在两个问题。</P> <P>1 需要更换原装耗材</P> <P>2 需要清洁激光器</P> <P>因为涉及到拆机，建议联系当地维修中心协助处理。</P> <P>谢谢</P> Sat, 13 Sep 2025 12:39:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M254dw-cai-se-da-yin-ji-xian-zhi1nian-hou-da-yin-bian-dan-wen-ti/m-p/1360329#M310466 双鱼座鲨鱼 2025-09-13T12:39:35Z