https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360387#M310481 <P>求助 HP Designjet 130 总是报卡纸，其实没有纸，请问什么原因？衷心感谢<span class="lia-unicode-emoji" title=":玫瑰:">🌹</span></P> Sun, 14 Sep 2025 11:30:05 GMT jzfc 2025-09-14T11:30:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360387#M310481 <P>求助 HP Designjet 130 总是报卡纸，其实没有纸，请问什么原因？衷心感谢<span class="lia-unicode-emoji" title=":玫瑰:">🌹</span></P> Sun, 14 Sep 2025 11:30:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360387#M310481 jzfc 2025-09-14T11:30:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360399#M310484 <P>您好</P> <P>请拍照打印机卡纸位置及卡纸代码，以便确认问题，谢谢。</P> Sun, 14 Sep 2025 12:26:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360399#M310484 双鱼座鲨鱼 2025-09-14T12:26:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360482#M310507 <P>首先感谢HP的工程师<span class="lia-unicode-emoji" title=":流汗咧嘴笑:">😅</span><span class="lia-unicode-emoji" title=":流汗咧嘴笑:">😅</span><span class="lia-unicode-emoji" title=":流汗咧嘴笑:">😅</span></P><P>故障图片请看下图，反反复复重启都没有任何作用，将6色打印墨头取出后重启也不行...<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250915152050.jpg" style="width: 225px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126408iAC7D384E0E20766A/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20250915152050.jpg" alt="微信图片_20250915152050.jpg" /></span></P> Mon, 15 Sep 2025 07:24:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360482#M310507 jzfc 2025-09-15T07:24:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360485#M310509 <P>您好</P> <P>请参考图片，检查打印机内部是否存在卡纸或异物。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1757922157352.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126409i5F77233405092470/image-size/large?v=v2&amp;px=999" role="button" title="_0-1757922157352.png" alt="_0-1757922157352.png" /></span></P> <P><SPAN data-teams="true">不装纸开机，如果仍然后错，有可能与硬件有关，与X-轴马达和X-轴编码读码器有关。必要时更换X-轴马达（含X-轴编码读码器），</SPAN><SPAN data-teams="true">建议联系维修中心具体检测打印机。</SPAN></P> <P><SPAN data-teams="true">这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</SPAN></P> <P>&nbsp;</P> Mon, 15 Sep 2025 07:44:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360485#M310509 双鱼座鲨鱼 2025-09-15T07:44:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360489#M310510 <P>取出机器后背送纸器，机器不报错了，但是黄灯不停闪，请问然后呢...<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="微信图片_20250915160113.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126410i5E0A8C085A723EA8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250915160113.jpg" alt="微信图片_20250915160113.jpg" /></span></P><P>&nbsp;</P> Mon, 15 Sep 2025 08:03:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360489#M310510 jzfc 2025-09-15T08:03:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360490#M310511 <P>认真检查了纸道和送纸器，没有发现有卡纸的现象</P> Mon, 15 Sep 2025 08:04:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360490#M310511 jzfc 2025-09-15T08:04:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360498#M310513 <P>请问下一步如何排除？</P> Mon, 15 Sep 2025 09:19:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360498#M310513 jzfc 2025-09-15T09:19:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360559#M310531 <P>您好</P> <P>请还原并重启打印机，确认问题是否依旧？</P> <P>谢谢</P> Tue, 16 Sep 2025 01:26:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360559#M310531 双鱼座鲨鱼 2025-09-16T01:26:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360651#M310567 <P>感谢HP工程师的耐心指导<span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span></P><P>安装上后背进纸后重新启动电脑和HP打印机，故障依旧继续显示卡纸（如下图），请问下一步如何排除故障，谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="微信图片_20250916150623.jpg" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126464i047F5BED60E7828C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250916150623.jpg" alt="微信图片_20250916150623.jpg" /></span></P><P>&nbsp;</P> Tue, 16 Sep 2025 07:11:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360651#M310567 jzfc 2025-09-16T07:11:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360656#M310569 <P>您好工程师：</P><P>再次启动打印机后出现如下图报错，请问如何解决，谢谢<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="微信图片_20250916152142.jpg" style="width: 261px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126467iC61E582CBFB03887/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20250916152142.jpg" alt="微信图片_20250916152142.jpg" /></span></P><P>&nbsp;</P> Tue, 16 Sep 2025 07:22:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360656#M310569 jzfc 2025-09-16T07:22:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360661#M310572 <P>您好</P> <P><SPAN data-teams="true">机器报错79：04</SPAN></P> <P><SPAN data-teams="true">有可能和机器固件有关，建议联系当地维修中心具体检测打印机。</SPAN></P> <P>&nbsp;</P> Tue, 16 Sep 2025 07:40:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360661#M310572 双鱼座鲨鱼 2025-09-16T07:40:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360662#M310573 <P>好的，谢谢您的指导和服务<span class="lia-unicode-emoji" title=":握手:">🤝</span></P> Tue, 16 Sep 2025 07:43:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360662#M310573 jzfc 2025-09-16T07:43:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360665#M310576 <P>客气啦</P> Tue, 16 Sep 2025 07:47:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1360665#M310576 双鱼座鲨鱼 2025-09-16T07:47:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362099#M310885 <P>亲爱的HP工程师您好：</P><P>在您的耐心帮助下我的机器趋于正常了，在此向您表示衷心地感谢<span class="lia-unicode-emoji" title=":玫瑰:">🌹</span><span class="lia-unicode-emoji" title=":玫瑰:">🌹</span><span class="lia-unicode-emoji" title=":玫瑰:">🌹</span></P><P>现在请教 一个新的问题，机器屏幕显示各打印墨头正常，打印测试页和打印头校准都是正常的（如下图），没有任何问题。但是在进行颜色校准时会出现以下显示，C 墨头显示3个黑方块并有提示上纸提示，其实纸盒里面有打印纸的，按下就绪键后，机器能正常进行颜色校准打印，结果是有时准确报“√”，有时不准确报“×”，请问这是什么问题，如何解决，谢谢<span class="lia-unicode-emoji" title=":握手:">🤝</span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250923161954.jpg" style="width: 149px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126965iFF853BBFEB313D4F/image-size/small?v=v2&amp;px=200" role="button" title="微信图片_20250923161954.jpg" alt="微信图片_20250923161954.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250923155513.jpg" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126966i5848F57596A7984F/image-size/small?v=v2&amp;px=200" role="button" title="微信图片_20250923155513.jpg" alt="微信图片_20250923155513.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250923155505.jpg" style="width: 182px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126967i96323BAB480026AA/image-size/small?v=v2&amp;px=200" role="button" title="微信图片_20250923155505.jpg" alt="微信图片_20250923155505.jpg" /></span></P> Tue, 23 Sep 2025 08:22:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362099#M310885 jzfc 2025-09-23T08:22:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362150#M310912 <P>您好</P> <P>上图带色块的是打印头校准页，校准页上有 X 是打印头校准失败，最下图上两个图标是缺纸，是打印头如果失败，还会继续打印，需要装纸，按OK继续做打印头校准。</P> <P>谢谢</P> <P><LI-WRAPPER><SPAN data-teams="true">&nbsp;</SPAN></LI-WRAPPER></P> Wed, 24 Sep 2025 06:02:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362150#M310912 双鱼座鲨鱼 2025-09-24T06:02:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362153#M310914 <P><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span>谢谢您的回复，继续学习中...<span class="lia-unicode-emoji" title=":男技师:">👨‍🔧</span>...</P> Wed, 24 Sep 2025 06:31:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362153#M310914 jzfc 2025-09-24T06:31:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362194#M310938 <P>客气了</P> Wed, 24 Sep 2025 11:25:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-HP-Designjet-130-zong-shi-bao-ka-zhi-qing-wen-shen-me-yuan-yin/m-p/1362194#M310938 双鱼座鲨鱼 2025-09-24T11:25:27Z