https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360444#M310495 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SamLONG_0-1757900942457.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126400i9A1974501D56135D/image-size/medium?v=v2&amp;px=400" role="button" title="SamLONG_0-1757900942457.png" alt="SamLONG_0-1757900942457.png" /></span></P><P>是原装的耗材</P> Mon, 15 Sep 2025 01:49:39 GMT SamLONG 2025-09-15T01:49:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360362#M310475 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250913120354_1_149.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126377i6927829765B1E768/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250913120354_1_149.jpg" alt="微信图片_20250913120354_1_149.jpg" /></span>网上没看见这样的问题，不知道怎么解决</P> Sun, 14 Sep 2025 06:51:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360362#M310475 SamLONG 2025-09-14T06:51:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360385#M310480 <P>您好</P> <P>33.06.03代表：格式化板芯片未初始化。</P> <P>请问打印机使用的是原装耗材吗？</P> <P>请重新安装耗材，重启打印机重新测试。</P> <P>同时，请登录打印机ews，截图事件日志以便确认问题，谢谢。</P> <P>&nbsp;</P> Sun, 14 Sep 2025 11:26:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360385#M310480 双鱼座鲨鱼 2025-09-14T11:26:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360444#M310495 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SamLONG_0-1757900942457.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126400i9A1974501D56135D/image-size/medium?v=v2&amp;px=400" role="button" title="SamLONG_0-1757900942457.png" alt="SamLONG_0-1757900942457.png" /></span></P><P>是原装的耗材</P> Mon, 15 Sep 2025 01:49:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360444#M310495 SamLONG 2025-09-15T01:49:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360446#M310496 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SamLONG_0-1757901064324.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126401iAA29512F3062E249/image-size/medium?v=v2&amp;px=400" role="button" title="SamLONG_0-1757901064324.png" alt="SamLONG_0-1757901064324.png" /></span></P><P>7号安装的时候也提示的原装耗材</P> Mon, 15 Sep 2025 01:51:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360446#M310496 SamLONG 2025-09-15T01:51:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360450#M310497 <P>您好</P> <P>如果打印机安装的是原装耗材，建议取出耗材，清洁耗材芯片触点及耗材槽位上的金属触点后，重新安装耗材测试，谢谢。</P> Mon, 15 Sep 2025 02:52:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360450#M310497 双鱼座鲨鱼 2025-09-15T02:52:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360457#M310502 <P>我又换了一套新的耗材，还是不行，这种是不是硬件坏了</P> Mon, 15 Sep 2025 03:31:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360457#M310502 SamLONG 2025-09-15T03:31:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360477#M310505 <P>您好</P> <P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P> <P>找到耗材选项页，并截图与耗材相关信息，发图片给我，以便确认问题，谢谢。</P> Mon, 15 Sep 2025 07:18:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360477#M310505 双鱼座鲨鱼 2025-09-15T07:18:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360479#M310506 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SamLONG_0-1757921006936.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126406iE525A4EC97333C22/image-size/medium?v=v2&amp;px=400" role="button" title="SamLONG_0-1757921006936.png" alt="SamLONG_0-1757921006936.png" /></span></P><P>&nbsp;</P> Mon, 15 Sep 2025 07:23:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360479#M310506 SamLONG 2025-09-15T07:23:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360557#M310529 <P>您好</P> <P>非常抱歉。</P> <P>从打印机报错代码来看，问题可能出在打印机耗材。</P> <P>排除耗材问题，建议联系维修中心具体检测打印机。</P> <P>给您带来不便，敬请谅解。</P> Tue, 16 Sep 2025 01:17:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/33-06-03cuo-wu-zhong-qi-ye-jie-jue-bu-le/m-p/1360557#M310529 双鱼座鲨鱼 2025-09-16T01:17:24Z