https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1361990#M310834 <P>有大佬知道怎么解决吗，三台477都是这个问题</P> Mon, 22 Sep 2025 09:03:59 GMT 刘老板 2025-09-22T09:03:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1361989#M310833 <P>打印机突然就报了个打印系统出现问题，写着打印功能已禁用，错误代码：0xc6fd0702，好几台这个型号的打印机都是这样，也恢复出厂设置过了，没有用，复印功能也不行</P> Mon, 22 Sep 2025 09:03:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1361989#M310833 刘老板 2025-09-22T09:03:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1361990#M310834 <P>有大佬知道怎么解决吗，三台477都是这个问题</P> Mon, 22 Sep 2025 09:03:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1361990#M310834 刘老板 2025-09-22T09:03:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362048#M310867 <P>您好</P> <P>请在打印机面板上依次按：</P> <P>主页--返回--主页--返回 --进去开启关闭菜单</P> <P>找到恢复工厂设置，开启 然后设置，打印机维护，找到复位，选择恢复工厂设置后，重新测试，谢谢。</P> Tue, 23 Sep 2025 02:54:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362048#M310867 双鱼座鲨鱼 2025-09-23T02:54:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362053#M310869 <P>恢复出厂设置设置试过了，点四下返回，然后选择那个什么的也试过了，都不行</P> Tue, 23 Sep 2025 03:14:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362053#M310869 刘老板 2025-09-23T03:14:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362054#M310870 <P>具体就是拆了一下主板，再安回去就这样了</P> Tue, 23 Sep 2025 03:15:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362054#M310870 刘老板 2025-09-23T03:15:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362064#M310874 <P>您好</P> <P>建议打印机关机后，重新插拔主板测试。</P> <P>如果问题依旧，请及时联系当地维修中心协助处理。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Tue, 23 Sep 2025 05:18:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362064#M310874 双鱼座鲨鱼 2025-09-23T05:18:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362104#M310888 <P>重新拔插了，错误代码变了，0xc6fd0702变成了0xc6fd0602，不能从报错的代码看出是哪里出的问题吗</P> Tue, 23 Sep 2025 08:53:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362104#M310888 刘老板 2025-09-23T08:53:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362133#M310905 <P>您好</P> <P>请先确认打印机是否仍可联机。</P> <P>如果打印机不可联机，主机故障可能性大。</P> <P>如果打印机仍可联机，请登录打印机ews，在报告中截图事件日志，发图片给我，以便具体确认问题，谢谢。</P> Wed, 24 Sep 2025 02:47:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362133#M310905 双鱼座鲨鱼 2025-09-24T02:47:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362178#M310926 <P>谢谢，我拿去惠普店维修去了</P> Wed, 24 Sep 2025 08:50:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362178#M310926 刘老板 2025-09-24T08:50:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362439#M311049 <P>感谢反馈</P> <P>后续遇到问题请及时联系我们，谢谢。</P> Sat, 27 Sep 2025 01:44:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gong-neng-yi-jin-yong-0xc6fd0702/m-p/1362439#M311049 双鱼座鲨鱼 2025-09-27T01:44:19Z