https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpM132nw-da-yin-ji-lian-jie-bu-shangwifi/m-p/1362112#M310892 <P><SPAN>您好</SPAN></P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>谢谢</SPAN></P> Tue, 23 Sep 2025 11:10:52 GMT 双鱼座鲨鱼 2025-09-23T11:10:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpM132nw-da-yin-ji-lian-jie-bu-shangwifi/m-p/1362103#M310887 <P>打印机连接不上无线网，按照官方的办法重置了打印机后，重新连接的了WiFi，但是连接不网，电脑可以正常上网，应该不是WiFi的问题<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wechat_2025-09-23_163058_335.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/126969i25D7376750EEFDF8/image-size/large?v=v2&amp;px=999" role="button" title="wechat_2025-09-23_163058_335.png" alt="wechat_2025-09-23_163058_335.png" /></span></P> Tue, 23 Sep 2025 08:35:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpM132nw-da-yin-ji-lian-jie-bu-shangwifi/m-p/1362103#M310887 虚数之树 2025-09-23T08:35:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpM132nw-da-yin-ji-lian-jie-bu-shangwifi/m-p/1362112#M310892 <P><SPAN>您好</SPAN></P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>谢谢</SPAN></P> Tue, 23 Sep 2025 11:10:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpM132nw-da-yin-ji-lian-jie-bu-shangwifi/m-p/1362112#M310892 双鱼座鲨鱼 2025-09-23T11:10:52Z