https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362284#M310982 <P>需不需要关闭防火墙之类的，还是说电脑里面还有什么设置需要打开或者关闭。</P> Thu, 25 Sep 2025 06:49:27 GMT 冬天的秘密 2025-09-25T06:49:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1361985#M310831 <P>新电脑（联想（Lenovo）天逸510S）用usb链接打印机，安装驱动完成后可以打印，但是重启电脑后打印显示无法创建打印作业，错误0x00000bbb，要用hp smart点击修复工具修复才能打印，但是每次重启后都要点击一次修复。</P> Mon, 22 Sep 2025 09:04:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1361985#M310831 冬天的秘密 2025-09-22T09:04:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1361992#M310835 <P>您好</P> <P>请在电脑上打开控制面板，右击设备和打印机--打开。</P> <P>找到打印机图标，右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 22 Sep 2025 10:11:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1361992#M310835 双鱼座鲨鱼 2025-09-22T10:11:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362270#M310975 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3532b9b933e9bf4a8f5ab1253f356361.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127013i770E68FD35A6BBFE/image-size/large?v=v2&amp;px=999" role="button" title="3532b9b933e9bf4a8f5ab1253f356361.jpg" alt="3532b9b933e9bf4a8f5ab1253f356361.jpg" /></span></P> Thu, 25 Sep 2025 05:43:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362270#M310975 冬天的秘密 2025-09-25T05:43:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362273#M310976 <P>您好</P> <P>感谢配合！</P> <P>请下载并安装通用pcl6驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/UPD/upd-pcl6-x64-7.8.0.26261.zip" target="_blank">https://ftp.hp.com/pub/softlib/software13/UPD/upd-pcl6-x64-7.8.0.26261.zip</A></P> <P>端口选择usb001。</P> <P>然后使用通用pcl6驱动重新测试打印，谢谢。</P> Thu, 25 Sep 2025 05:53:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362273#M310976 双鱼座鲨鱼 2025-09-25T05:53:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362274#M310977 <P>试过了，还是不行，重启电脑后依然提示无法创建打印作业。</P> Thu, 25 Sep 2025 06:26:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362274#M310977 冬天的秘密 2025-09-25T06:26:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362276#M310979 <P>您好</P> <P><SPAN>如果电脑上只安装了一台打印机，请打开电脑的</SPAN>C:\Windows\System32\spool\drivers\x64\3<SPAN>，删除</SPAN>3<SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</SPAN></P> <P><SPAN>如果问题依旧，请清空电脑上的临时文件夹（</SPAN>temp<SPAN>），关闭</SPAN>/<SPAN>卸载电脑上的防御软件（例如：</SPAN>360<SPAN>软件），再重新安装打印机完整版驱动测试。</SPAN></P> <P><SPAN>谢谢</SPAN></P> Thu, 25 Sep 2025 06:35:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362276#M310979 双鱼座鲨鱼 2025-09-25T06:35:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362284#M310982 <P>需不需要关闭防火墙之类的，还是说电脑里面还有什么设置需要打开或者关闭。</P> Thu, 25 Sep 2025 06:49:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362284#M310982 冬天的秘密 2025-09-25T06:49:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362360#M311012 <P>防火墙可以关闭尝试，鲨鱼工程师给的方式，删除文件看下是否正常</P> Fri, 26 Sep 2025 01:20:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1362360#M311012 荟智怡 2025-09-26T01:20:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1364400#M311644 <P>删除文件那个方法试过后还是不行，第二天系统自动更新完后，莫名其妙可以了，现在已经正常了。</P> Wed, 15 Oct 2025 06:03:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1364400#M311644 冬天的秘密 2025-10-15T06:03:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1364401#M311645 <P>感谢反馈</P> Wed, 15 Oct 2025 06:20:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11da-yin-ji-bao0x00000bbb-cuo-wu-wu-fa-da-yin/m-p/1364401#M311645 双鱼座鲨鱼 2025-10-15T06:20:08Z