https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362290#M310985 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ20250925-145733.png" style="width: 465px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127020iCBC8339A57A8B9DA/image-size/large?v=v2&amp;px=999" role="button" title="QQ20250925-145733.png" alt="QQ20250925-145733.png" /></span></P> Thu, 25 Sep 2025 06:57:48 GMT 香蕉FON 2025-09-25T06:57:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362218#M310950 <P>打印机又出问题了<span class="lia-unicode-emoji" title=":无表情:">😑</span>这次是提示“需要注意”<span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="QQ20250925-081330.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127001i1A449D905FC06EB7/image-size/large?v=v2&amp;px=999" role="button" title="QQ20250925-081330.png" alt="QQ20250925-081330.png" /></span></P><P>我已经不知道上次的提问是什么时候了，反正他又出了问题，我查了查，依旧网上的方法没用，我看打印机面板亮红灯的，打印机显示屏显示的是没有墨，空的，但问题是这俩墨盒全都是满的，一注立马就会涌出来的，完全塞不下，但打印机就是告诉我没有墨，不让我打印，就没有什么可以不管他打印的办法么？我尝试过擦拭他的触点，但无济于事，如果能回复，感谢！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="75EB714765933BCDB60C8F419163838D.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127002i11BEF1768436683C/image-size/large?v=v2&amp;px=999" role="button" title="75EB714765933BCDB60C8F419163838D.jpg" alt="75EB714765933BCDB60C8F419163838D.jpg" /></span></P> Thu, 25 Sep 2025 00:18:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362218#M310950 香蕉FON 2025-09-25T00:18:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362232#M310957 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口（usb001） - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Thu, 25 Sep 2025 01:28:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362232#M310957 双鱼座鲨鱼 2025-09-25T01:28:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362233#M310958 <P>谢谢，不过我目前就是装过的<span class="lia-unicode-emoji" title=":无嘴:">😶</span>，感谢</P> Thu, 25 Sep 2025 01:32:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362233#M310958 香蕉FON 2025-09-25T01:32:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362235#M310960 <P>您好</P> <P>请在电脑上打开hp smart。</P> <P>点击：打印机设置--高级。</P> <P>在hp smart首页即可查看打印机状态。</P> <P>同时，请在耗材中查看耗材具体状态，发图片给我，以便确认问题，谢谢。</P> Thu, 25 Sep 2025 01:48:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362235#M310960 双鱼座鲨鱼 2025-09-25T01:48:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362243#M310964 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127006i5018BCD07FF7D56F/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P><P>我以前尝试过使用他，但是打不开，谢谢<span class="lia-unicode-emoji" title=":眼珠转动:">🙄</span></P> Thu, 25 Sep 2025 01:59:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362243#M310964 香蕉FON 2025-09-25T01:59:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362283#M310981 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，谢谢。</P> Thu, 25 Sep 2025 06:42:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362283#M310981 双鱼座鲨鱼 2025-09-25T06:42:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362290#M310985 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ20250925-145733.png" style="width: 465px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127020iCBC8339A57A8B9DA/image-size/large?v=v2&amp;px=999" role="button" title="QQ20250925-145733.png" alt="QQ20250925-145733.png" /></span></P> Thu, 25 Sep 2025 06:57:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362290#M310985 香蕉FON 2025-09-25T06:57:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362314#M310991 <P>您好</P> <P>如果dj1000驱动选择usb001端口也无法使用。</P> <P>建议在电脑上打开设备管理器--通用串行总线控制器。</P> <P>删除其中与打印机相关的选项，例如：usb打印支持后，重启电脑和打印机，再重新测试。</P> <P>如果问题依旧，请更换其它电脑测试，谢谢。</P> Thu, 25 Sep 2025 07:25:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362314#M310991 双鱼座鲨鱼 2025-09-25T07:25:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362597#M311096 <P>您好，没有作用，即使删除也不行，并且我尝试断电并等待，再次连接依旧，我使用橡皮、纸擦拭触点，但还是没用，我带到邻居家尝试，照常需要注意无法打印</P> Sun, 28 Sep 2025 13:13:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362597#M311096 香蕉FON 2025-09-28T13:13:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362644#M311120 <P>您好</P> <P>请更换其它电脑，安装打印机完整版驱动后，打开hp smart--打印机设置--高级。</P> <P>然后在打印机主页确认墨盒状态，以便确认是否需要更换墨盒测试，谢谢。</P> <P>注：以上问题大概率是墨盒原因所导致。</P> Mon, 29 Sep 2025 03:07:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1362644#M311120 双鱼座鲨鱼 2025-09-29T03:07:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1363297#M311301 <P>请问此打印机墨盒的型号（H-63XL）可以用其他型号的墨盒代替么？因为官网上好像已经买不到此型号的墨盒了</P> Wed, 08 Oct 2025 02:20:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1363297#M311301 香蕉FON 2025-10-08T02:20:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1363308#M311304 <P>您好</P> <P>请打开打印机前盖，盖子背面的标签上会标注该打印机对应的墨盒型号。</P> <P>通常情况下，不同型号的墨盒是不通用的。</P> Wed, 08 Oct 2025 02:57:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1363308#M311304 双鱼座鲨鱼 2025-10-08T02:57:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1363945#M311491 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="415992358A568F4D6DCBD000195F904A.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127406i0D60AEE071A3BBFC/image-size/large?v=v2&amp;px=999" role="button" title="415992358A568F4D6DCBD000195F904A.jpg" alt="415992358A568F4D6DCBD000195F904A.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BFF9FB4E00EFE40B85B47E3627606B96.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127405i3659FAA8F71EB5DD/image-size/large?v=v2&amp;px=999" role="button" title="BFF9FB4E00EFE40B85B47E3627606B96.jpg" alt="BFF9FB4E00EFE40B85B47E3627606B96.jpg" /></span></P> Sun, 12 Oct 2025 00:17:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1363945#M311491 香蕉FON 2025-10-12T00:17:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1364699#M311730 <P>您好</P> <P>感谢配合</P> <P>目前来看，需要更换墨盒后，再重新测试，谢谢。</P> Fri, 17 Oct 2025 02:35:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mo-ren-xu-yao-zhu-yi/m-p/1364699#M311730 双鱼座鲨鱼 2025-10-17T02:35:24Z