https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363244#M311272 <P>&nbsp;您好</P> <P>请尝试复位打印机后，重新测试。</P> <P>复位方法：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1759797516994.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127249i5640B3041293D165/image-size/large?v=v2&amp;px=999" role="button" title="_0-1759797516994.png" alt="_0-1759797516994.png" /></span></P> <P>复位所有选项后，再重新测试。</P> <P>如果问题依旧，建议联系当地维修中心具体检测打印机。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Tue, 07 Oct 2025 00:41:43 GMT 双鱼座鲨鱼 2025-10-07T00:41:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363230#M311266 <P>HP OFFICEJET PRO 7740打印和复印一直提示，就是不出纸，点关机也没有反应，一直这个画面。连接电脑使用的是USB连接，更换打印线也这样。点击打印或者复印，打印机动一下就提示这个画面了。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127239i8588D9846C4D9E8B/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127240i0C72E237F12F1465/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127241i657AD69C9F550C4D/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127242i7705CB401DA2F94C/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span></P> Mon, 06 Oct 2025 16:29:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363230#M311266 阿汤的世界 2025-10-06T16:29:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363231#M311267 <P>点了关机没有反应，等了几个小时还是这个画面。只能强制断电。</P> Mon, 06 Oct 2025 16:31:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363231#M311267 阿汤的世界 2025-10-06T16:31:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363232#M311268 <P>打印机也恢复设置里面也恢复出厂值，也不行。</P> Mon, 06 Oct 2025 16:33:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363232#M311268 阿汤的世界 2025-10-06T16:33:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363234#M311269 <P>断开USB连接线，不连接电脑，直接点击屏幕复印。还是卡死，提示正在复印。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127243iBFBAAF7DBD431227/image-size/large?v=v2&amp;px=999" role="button" title="5.jpg" alt="5.jpg" /></span></P> Mon, 06 Oct 2025 16:48:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363234#M311269 阿汤的世界 2025-10-06T16:48:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363239#M311270 <P>强行断电，重新开机。直接出来一张纸。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127244i602FECFBAED1AB5B/image-size/large?v=v2&amp;px=999" role="button" title="6.jpg" alt="6.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127245iCAB287A3E92F44D1/image-size/large?v=v2&amp;px=999" role="button" title="7.jpg" alt="7.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127246i5C3E823B7D600B11/image-size/large?v=v2&amp;px=999" role="button" title="8.jpg" alt="8.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127247iA841042DA1BB82A4/image-size/large?v=v2&amp;px=999" role="button" title="9.jpg" alt="9.jpg" /></span>恢复出厂设置问题一样。</P> Mon, 06 Oct 2025 16:53:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363239#M311270 阿汤的世界 2025-10-06T16:53:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363244#M311272 <P>&nbsp;您好</P> <P>请尝试复位打印机后，重新测试。</P> <P>复位方法：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1759797516994.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127249i5640B3041293D165/image-size/large?v=v2&amp;px=999" role="button" title="_0-1759797516994.png" alt="_0-1759797516994.png" /></span></P> <P>复位所有选项后，再重新测试。</P> <P>如果问题依旧，建议联系当地维修中心具体检测打印机。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Tue, 07 Oct 2025 00:41:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OFFICEJET-PRO-7740da-yin-he-fu-yin-yi-zhi-ti-shi-jiu-shi-bu-chu-zhi/m-p/1363244#M311272 双鱼座鲨鱼 2025-10-07T00:41:43Z