https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1363698#M311449 <P>您好</P> <P>建议升级打印机固件后，再重新测试。</P> <P>操作方法：<BR />1打开任意浏览器，在网址栏输入hp.com后回车进入页面，在网页右上角找到支持—软件与驱动程序，选择打印机。<BR />2输入打印机名称（以136w为例），点击提交<BR />3进入下载页面，点击固件链接的下载按钮<BR />4下载后请选中下载文件夹右键选择解压，建议解压前先将此文件放入文件夹内<BR />5解压完成后可以看到文件夹内有四个文件，此时可以尝试更新打印机固件，根据机型以及连接方式不同有两种更新方式。<BR />5-1USB连接更新：<BR />确保打印机正常开机、电脑和打印机正常连接，拖到后缀名为hd以及prn的文件到usblist2文件处，电脑会快速闪过一个黑色窗口加载更新文件，然后打印机开始更新固件。请耐心等待更新完成，更新过程中打印机会自动重启，请等待打印机恢复正常待机状态。<BR />5-2网络连接更新：<BR />a确认打印机IP地址，如果打印机已经联网，请在打印机上找到设置菜单—报告—Network配置后点击打印，查看打印机IP地址。如果连接打印机无线直连（Wi-Fi Direct）信号，IP地址默认为192.168.223.1。<BR />b在连接同一电脑的打开网页浏览器，在网址栏输入打印机IP地址，进入打印机EWS界面<BR />c点击网页右上角登录选项，输入ID：admin（不需要密码）后点击登录<BR />d登录后会出现是否设置密码提示，点击否后进入维护菜单，点击固件升级中的升级向导。<BR />e打开升级向导，点击浏览选择更新文件<BR />f选择后缀名为hd的文件点击打开<BR />g确保打印机正常开机，点击下一步<BR />h等待文件验证完成后开始更新，请耐心等待更新完成，更新过程中打印机会自动重启，请等待打印机恢复正常待机状态。</P> <P><BR />固件：<A href="https://ftp.hp.com/pub/softlib/software13/printers/Laser1003_1008/HP_Laser_1003_1008series_V3.82.03.21.zip" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/Laser1003_1008/HP_Laser_1003_1008series_V3.82.03.21.zip</A>&nbsp;</P> Fri, 10 Oct 2025 12:23:26 GMT 双鱼座鲨鱼 2025-10-10T12:23:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1357999#M309609 <P>HP 1003w 每次都要打印一张错误报告才能正常打印，电脑是 Surface Pro 11&nbsp;<SPAN>骁龙 X Elite</SPAN><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Weixin Image_20250824152045_1_137.jpg" style="width: 544px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125739i093E8A51ADBD0FC7/image-size/large?v=v2&amp;px=999" role="button" title="Weixin Image_20250824152045_1_137.jpg" alt="Weixin Image_20250824152045_1_137.jpg" /></span></P> Tue, 26 Aug 2025 01:48:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1357999#M309609 meseme 2025-08-26T01:48:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1358008#M309611 <P>您好</P> <P>请参考以下方法，打印配置页，发图片给我，以便确认问题，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1756174236396.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125742iEC57D2A89DB90A15/image-size/large?v=v2&amp;px=999" role="button" title="_0-1756174236396.png" alt="_0-1756174236396.png" /></span></P> <P>&nbsp;</P> Tue, 26 Aug 2025 02:11:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1358008#M309611 双鱼座鲨鱼 2025-08-26T02:11:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1358120#M309653 <P>按照方法，长按10秒，灯只是慢速闪烁，并没有打印配置页面，现把打印测试页发上来<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Weixin Image_20250827093603_80_137.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125780iED85B0301CFC8C27/image-size/large?v=v2&amp;px=999" role="button" title="Weixin Image_20250827093603_80_137.jpg" alt="Weixin Image_20250827093603_80_137.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-08-27 102146.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125781i5BA271C70BC4B78B/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-08-27 102146.png" alt="Screenshot 2025-08-27 102146.png" /></span></P> Wed, 27 Aug 2025 02:22:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1358120#M309653 meseme 2025-08-27T02:22:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1358123#M309655 <P>您好</P> <P>麻烦数8-10s，尝试打印配置页，然后发图片给我。</P> <P>感谢您的配合，期待反馈，谢谢。</P> Wed, 27 Aug 2025 02:29:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1358123#M309655 双鱼座鲨鱼 2025-08-27T02:29:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1363512#M311384 <P>您好，打印出来配置页了，另外现在干脆不能打印了只打印错误报告<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Weixin Image_20251009164811_32_26.jpg" style="width: 544px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127302i55EB5BDB9683A2BD/image-size/large?v=v2&amp;px=999" role="button" title="Weixin Image_20251009164811_32_26.jpg" alt="Weixin Image_20251009164811_32_26.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Weixin Image_20251009164816_33_26.jpg" style="width: 544px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127303i9B887AF749E5099C/image-size/large?v=v2&amp;px=999" role="button" title="Weixin Image_20251009164816_33_26.jpg" alt="Weixin Image_20251009164816_33_26.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Weixin Image_20251009164820_34_26.jpg" style="width: 544px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127304i12D4BD6162F616E6/image-size/large?v=v2&amp;px=999" role="button" title="Weixin Image_20251009164820_34_26.jpg" alt="Weixin Image_20251009164820_34_26.jpg" /></span></P> Thu, 09 Oct 2025 08:54:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1363512#M311384 meseme 2025-10-09T08:54:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1363698#M311449 <P>您好</P> <P>建议升级打印机固件后，再重新测试。</P> <P>操作方法：<BR />1打开任意浏览器，在网址栏输入hp.com后回车进入页面，在网页右上角找到支持—软件与驱动程序，选择打印机。<BR />2输入打印机名称（以136w为例），点击提交<BR />3进入下载页面，点击固件链接的下载按钮<BR />4下载后请选中下载文件夹右键选择解压，建议解压前先将此文件放入文件夹内<BR />5解压完成后可以看到文件夹内有四个文件，此时可以尝试更新打印机固件，根据机型以及连接方式不同有两种更新方式。<BR />5-1USB连接更新：<BR />确保打印机正常开机、电脑和打印机正常连接，拖到后缀名为hd以及prn的文件到usblist2文件处，电脑会快速闪过一个黑色窗口加载更新文件，然后打印机开始更新固件。请耐心等待更新完成，更新过程中打印机会自动重启，请等待打印机恢复正常待机状态。<BR />5-2网络连接更新：<BR />a确认打印机IP地址，如果打印机已经联网，请在打印机上找到设置菜单—报告—Network配置后点击打印，查看打印机IP地址。如果连接打印机无线直连（Wi-Fi Direct）信号，IP地址默认为192.168.223.1。<BR />b在连接同一电脑的打开网页浏览器，在网址栏输入打印机IP地址，进入打印机EWS界面<BR />c点击网页右上角登录选项，输入ID：admin（不需要密码）后点击登录<BR />d登录后会出现是否设置密码提示，点击否后进入维护菜单，点击固件升级中的升级向导。<BR />e打开升级向导，点击浏览选择更新文件<BR />f选择后缀名为hd的文件点击打开<BR />g确保打印机正常开机，点击下一步<BR />h等待文件验证完成后开始更新，请耐心等待更新完成，更新过程中打印机会自动重启，请等待打印机恢复正常待机状态。</P> <P><BR />固件：<A href="https://ftp.hp.com/pub/softlib/software13/printers/Laser1003_1008/HP_Laser_1003_1008series_V3.82.03.21.zip" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/Laser1003_1008/HP_Laser_1003_1008series_V3.82.03.21.zip</A>&nbsp;</P> Fri, 10 Oct 2025 12:23:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1363698#M311449 双鱼座鲨鱼 2025-10-10T12:23:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1365611#M311931 <P>感谢，问题解决</P> Wed, 22 Oct 2025 03:47:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1365611#M311931 meseme 2025-10-22T03:47:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1365625#M311933 <P>感谢反馈</P> Wed, 22 Oct 2025 06:17:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1003w-mei-ci-dou-yao-da-yin-yi-zhang-cuo-wu-bao-gao-cai-neng-zheng-chang-da-yin/m-p/1365625#M311933 荟智怡 2025-10-22T06:17:14Z