https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364161#M311560 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1760354790080.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127439iF98D3C2B3093829B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1760354790080.jpeg" alt="_0-1760354790080.jpeg" /></span></P><P>此外打印机无法查询，其中，序列号输入背后Serial No. ；产品号输入背后product No.,提示请输入一个有效的产品号</P><P>&nbsp;</P> Mon, 13 Oct 2025 11:33:10 GMT 让我试试刀吧 2025-10-13T11:33:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363143#M311249 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1759654450433.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127215i5966EAB1A3D48071/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1759654450433.jpeg" alt="_0-1759654450433.jpeg" /></span>只有左侧竖线位置处，黑色不显示</P><P>&nbsp;</P> Sun, 05 Oct 2025 08:55:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363143#M311249 让我试试刀吧 2025-10-05T08:55:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363163#M311256 <P>您好</P> <P>从打印效果来看，故障可能和黑色耗材有关。</P> <P>有条件建议更换黑色耗材测试，谢谢。</P> Sun, 05 Oct 2025 14:40:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363163#M311256 双鱼座鲨鱼 2025-10-05T14:40:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363519#M311387 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1760003284308.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127306i22B741E429C1FC40/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1760003284308.jpeg" alt="_0-1760003284308.jpeg" /></span>意思是更换这个么；如果是，是否可以对其进行适当的维修，谢谢</P><P>&nbsp;</P> Thu, 09 Oct 2025 09:50:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363519#M311387 让我试试刀吧 2025-10-09T09:50:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363696#M311448 <P>您好</P> <P>有条件建议更换原装硒鼓测试，谢谢。</P> Fri, 10 Oct 2025 12:19:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1363696#M311448 双鱼座鲨鱼 2025-10-10T12:19:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364158#M311559 <P>已更换黑色硒鼓，但问题依旧，谢谢</P> Mon, 13 Oct 2025 11:10:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364158#M311559 让我试试刀吧 2025-10-13T11:10:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364161#M311560 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1760354790080.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127439iF98D3C2B3093829B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1760354790080.jpeg" alt="_0-1760354790080.jpeg" /></span></P><P>此外打印机无法查询，其中，序列号输入背后Serial No. ；产品号输入背后product No.,提示请输入一个有效的产品号</P><P>&nbsp;</P> Mon, 13 Oct 2025 11:33:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364161#M311560 让我试试刀吧 2025-10-13T11:33:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364214#M311577 <P>您好</P> <P>更换耗材后，请重新打印耗材状态页，发图片给我。</P> <P>同时，请打印配置页，发图片给我，以便确认问题，谢谢。</P> Tue, 14 Oct 2025 02:41:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364214#M311577 双鱼座鲨鱼 2025-10-14T02:41:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364233#M311583 <P>您好，耗材状态和配置报告如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1760415059624.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127460i0AD54685556D6CDC/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1760415059624.jpeg" alt="_0-1760415059624.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1760415062717.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127461i016F3474EC90EBA9/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1760415062717.jpeg" alt="_1-1760415062717.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 14 Oct 2025 04:13:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364233#M311583 让我试试刀吧 2025-10-14T04:13:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364241#M311589 <P>感谢配合</P> <P>目前来看，以上问题可能和转印带内部钢辊或激光器有关。</P> <P>涉及到拆机，建议联系当地维修中心协助处理。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Tue, 14 Oct 2025 05:21:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364241#M311589 双鱼座鲨鱼 2025-10-14T05:21:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364254#M311595 <P>感谢解答</P> Tue, 14 Oct 2025 06:42:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364254#M311595 让我试试刀吧 2025-10-14T06:42:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364262#M311601 <P>只有黑色有问题，那就是黑色硒鼓的问题，建议更换原厂黑色硒鼓试试。</P> Tue, 14 Oct 2025 07:09:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jie-guo-zuo-ce-hei-se-bu-xian-shi/m-p/1364262#M311601 Tsingddi 2025-10-14T07:09:43Z