https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366669#M312221 <P>2025年7月购入HP MFP323 SDNW打印机，在9月底频繁出现同一故障：</P><P>&nbsp;</P><P>双面打印时，第二面收纸约三分之一后吐出，面板显示底部卡纸，此时打开墨盒面板再关上，打印机就自动吐出卡纸，继续进行打印任务。（已附<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8436.GIF" style="width: 712px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128340iE6B3EFA5E32731C1/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8436.GIF" alt="IMG_8436.GIF" /></span>故障图）</P><P>&nbsp;</P><P>总是出现在第二面打印时出现问题，送至售后检测不出具体问题。</P><P>&nbsp;</P><P>&nbsp;</P><P>求助，请问有出现类似问题的吗？如何解决？？？？？？</P><P>PS已更新至官网最新固件。</P> Wed, 29 Oct 2025 09:36:51 GMT 王波爱99 2025-10-29T09:36:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366669#M312221 <P>2025年7月购入HP MFP323 SDNW打印机，在9月底频繁出现同一故障：</P><P>&nbsp;</P><P>双面打印时，第二面收纸约三分之一后吐出，面板显示底部卡纸，此时打开墨盒面板再关上，打印机就自动吐出卡纸，继续进行打印任务。（已附<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8436.GIF" style="width: 712px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128340iE6B3EFA5E32731C1/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8436.GIF" alt="IMG_8436.GIF" /></span>故障图）</P><P>&nbsp;</P><P>总是出现在第二面打印时出现问题，送至售后检测不出具体问题。</P><P>&nbsp;</P><P>&nbsp;</P><P>求助，请问有出现类似问题的吗？如何解决？？？？？？</P><P>PS已更新至官网最新固件。</P> Wed, 29 Oct 2025 09:36:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366669#M312221 王波爱99 2025-10-29T09:36:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366696#M312225 <P>您好</P> <P>有条件建议更换80g纸测试。</P> <P>同时，请提供打印机事件日志，谢谢。</P> Wed, 29 Oct 2025 13:50:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366696#M312225 双鱼座鲨鱼 2025-10-29T13:50:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366707#M312228 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/38700">@双鱼座鲨鱼</a>&nbsp; 已写:<BR /><P>您好</P><P>有条件建议更换80g纸测试。</P><P>同时，请提供打印机事件日志，谢谢。</P><HR /></BLOCKQUOTE><P><BR />更换使用了两个品牌的80g a4纸，问题依然有，在售后点维修人员应该是使用了第三个品牌的a4纸，问题也出现了，打印机原始固件为19年版本，出问题后更新到官网最新版本固件，问题依然存在。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251029221416_9_456.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128351iD382720C7C7CBC3E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251029221416_9_456.jpg" alt="微信图片_20251029221416_9_456.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251029220811_578_63(1).png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128352i473704F8824B0209/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251029220811_578_63(1).png" alt="微信图片_20251029220811_578_63(1).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251029220815_579_63(1)(1).png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128353i0701A618FA3604F1/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251029220815_579_63(1)(1).png" alt="微信图片_20251029220815_579_63(1)(1).png" /></span></P> Wed, 29 Oct 2025 14:18:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366707#M312228 王波爱99 2025-10-29T14:18:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366727#M312232 <P>您好</P> <P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址（如下图）：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1761788004417.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128360i54AA9CE8C7B177E3/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1761788004417.png" alt="_0-1761788004417.png" /></span></P> <P>回车</P> <P>进入打印机网页后，截图首页--事件日志，发图片给我，谢谢。</P> <P>&nbsp;</P> Thu, 30 Oct 2025 01:36:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366727#M312232 双鱼座鲨鱼 2025-10-30T01:36:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366810#M312268 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 175625.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128385i828CC1FB1B3AF3FB/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 175625.png" alt="屏幕截图 2025-10-30 175625.png" /></span>首页没见到事件日志，整个网页都找了，都没有<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 175933.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128386i510F9C55447CED9A/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 175933.png" alt="屏幕截图 2025-10-30 175933.png" /></span></P> Thu, 30 Oct 2025 10:01:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366810#M312268 王波爱99 2025-10-30T10:01:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366865#M312284 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 224100.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128411iDC314C2E16214A53/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 224100.png" alt="屏幕截图 2025-10-30 224100.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 224118.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128408i58A85F1EF6BF7FA6/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 224118.png" alt="屏幕截图 2025-10-30 224118.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 224129.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128410iDE250193A3FCACEF/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 224129.png" alt="屏幕截图 2025-10-30 224129.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 224136.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128409iEAA5CFA7D3F72D5A/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 224136.png" alt="屏幕截图 2025-10-30 224136.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 224156.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128413iE4FF445911634A85/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 224156.png" alt="屏幕截图 2025-10-30 224156.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 224204.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128412i59977790799A0D4B/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 224204.png" alt="屏幕截图 2025-10-30 224204.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-10-30 224212.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128414iCD36253E1E7E4443/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-10-30 224212.png" alt="屏幕截图 2025-10-30 224212.png" /></span>登陆之后也没有找到事件日志的项目位置</P> Thu, 30 Oct 2025 14:44:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366865#M312284 王波爱99 2025-10-30T14:44:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366899#M312300 <P>您好</P> <P>感谢配合</P> <P>以上问题非打印机完整故障流程。</P> <P>建议联系当地维修中心协助处理（如果维修中心无法排除问题，维修中心会将该问题升hp处理）</P> <P>给您带来不便，敬请谅解。</P> <P>&nbsp;</P> Fri, 31 Oct 2025 02:41:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP323-SDNW-shuang-mian-da-yin-ji-di-er-mian-zong-shi-chu-xian-ka-zhi-gu-zhang/m-p/1366899#M312300 双鱼座鲨鱼 2025-10-31T02:41:54Z