https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiao-mi-shou-ji-wu-fa-da-yin/m-p/1367185#M312384 <P>您好</P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>注：一定要将手机连接2.4g 的ssid后再配置打印机，谢谢。</SPAN></P> Mon, 03 Nov 2025 03:04:40 GMT 双鱼座鲨鱼 2025-11-03T03:04:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiao-mi-shou-ji-wu-fa-da-yin/m-p/1367175#M312376 <P>小米14手机与打印机连接正常，进入打印预览后就一致转圈圈，几个小时都刷不出来打印的文档信息，无法执行打印操作，偶尔（极少情况）还会有卡在检测纸张信息页面</P><P>同样的网络下试了家人的荣耀、华为、苹果手机是正常的，OPPO&nbsp; IQOO 手机也不行</P> Mon, 03 Nov 2025 02:34:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiao-mi-shou-ji-wu-fa-da-yin/m-p/1367175#M312376 可好看 2025-11-03T02:34:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiao-mi-shou-ji-wu-fa-da-yin/m-p/1367176#M312377 <P>早期HP smart 时偶尔还能打印成功，升级至HP 这个app后尝试了上百次了都没有成功过，99%卡在打印预览页面，偶尔弹出到检测纸张信息页面卡住</P> Mon, 03 Nov 2025 02:37:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiao-mi-shou-ji-wu-fa-da-yin/m-p/1367176#M312377 可好看 2025-11-03T02:37:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiao-mi-shou-ji-wu-fa-da-yin/m-p/1367185#M312384 <P>您好</P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>注：一定要将手机连接2.4g 的ssid后再配置打印机，谢谢。</SPAN></P> Mon, 03 Nov 2025 03:04:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiao-mi-shou-ji-wu-fa-da-yin/m-p/1367185#M312384 双鱼座鲨鱼 2025-11-03T03:04:40Z