https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367250#M312414 <P>您好</P> <P>从打印效果来看，打印机的高压供及转印带存在问题可能性较大，建议联系维修中心协助处理。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Mon, 03 Nov 2025 07:56:44 GMT 双鱼座鲨鱼 2025-11-03T07:56:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364788#M311776 <P>HP LaserJet ProM281fdw彩色多功能一体机 (T6B82A)，彩色无法打印。</P><P>1.接近1年没使用了，一直连接电源，但是关机状态，偶尔也开机，但没使用打印资料。</P><P>2.前几天使用，提示黑色墨粉不足，四种墨粉我就一起都换了新硒鼓。</P><P>3.打印机驱动我也更新了，电脑里显示是最新驱动。电脑系统window11也是最新版的。</P><P>4.奇怪的是：</P><P>a.测试页只能打印出黑色字迹，不能打印出彩色。而且检测耗材打印也正常，就是不出彩色，也没提示彩色有问题。页面右侧字迹也不清晰。</P><P>b.扫描彩色文档也正常，而且很清晰，就是不能打印彩色。</P><P>c.扫描仪应该没有问题吧？</P><P>d.是不是激光器有灰尘了?毕竟1年没有了。</P> Fri, 17 Oct 2025 11:46:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364788#M311776 易禅 2025-10-17T11:46:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364824#M311780 <P>您好</P> <P>请在电脑上找到打印机图标。</P> <P>右击它--打印机属性--设备设置--可安装选项--将设备类型改为：彩色后，再重新测试打印效果，谢谢。</P> Fri, 17 Oct 2025 13:34:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364824#M311780 双鱼座鲨鱼 2025-10-17T13:34:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364827#M311781 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="文档扫描_20251017214845578_edit_29365444943435.jpg" style="width: 2106px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127643iB5DFB50B54C587F5/image-size/medium?v=v2&amp;px=400" role="button" title="文档扫描_20251017214845578_edit_29365444943435.jpg" alt="文档扫描_20251017214845578_edit_29365444943435.jpg" /></span></P><P> 没有您说的，找不到。</P><P> </P> Fri, 17 Oct 2025 13:58:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364827#M311781 易禅 2025-10-17T13:58:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364829#M311782 <P>我怀疑是不是长时间不用，激光器有灰尘需要找人清洗了？？谢谢您。<span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span></P> Fri, 17 Oct 2025 14:07:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364829#M311782 易禅 2025-10-17T14:07:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364835#M311783 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251017221006_13_54.jpg" style="width: 744px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127649iA69A83121765894F/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251017221006_13_54.jpg" alt="微信图片_20251017221006_13_54.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251017221007_14_54.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127650iF2AE9E3F2ED23A7E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251017221007_14_54.jpg" alt="微信图片_20251017221007_14_54.jpg" /></span></P><P><SPAN>找不到您说的。我怀疑是不是长时间不用，激光器有灰尘需要找人清洗了？？谢谢您。<span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span></SPAN></P><P>&nbsp;</P> Fri, 17 Oct 2025 14:13:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1364835#M311783 易禅 2025-10-17T14:13:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1365040#M311841 <P>您好</P> <P>请在打印机就绪时，在打印机面板点击&nbsp; 耗材--报告。</P> <P>然后将打印出的耗材状态页发图片给我，以便确认问题，谢谢。</P> Mon, 20 Oct 2025 03:16:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1365040#M311841 双鱼座鲨鱼 2025-10-20T03:16:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367243#M312410 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="扫描_20251103.png" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128526i59B2DF1D5CD348CE/image-size/large?v=v2&amp;px=999" role="button" title="扫描_20251103.png" alt="扫描_20251103.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="扫描_20251103 (2).png" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128527iD1C61B74D48DD2B5/image-size/large?v=v2&amp;px=999" role="button" title="扫描_20251103 (2).png" alt="扫描_20251103 (2).png" /></span></P> Mon, 03 Nov 2025 07:47:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367243#M312410 易禅 2025-11-03T07:47:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367250#M312414 <P>您好</P> <P>从打印效果来看，打印机的高压供及转印带存在问题可能性较大，建议联系维修中心协助处理。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A><BR />给您带来不带，敬请谅解。</P> Mon, 03 Nov 2025 07:56:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367250#M312414 双鱼座鲨鱼 2025-11-03T07:56:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367253#M312415 <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="扫描_20251103 (3).png" style="width: 283px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128531i644FC32A617AE77B/image-size/medium?v=v2&amp;px=400" role="button" title="扫描_20251103 (3).png" alt="扫描_20251103 (3).png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="扫描_20251103 (2).png" style="width: 283px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128532i009F746F48BB91C1/image-size/medium?v=v2&amp;px=400" role="button" title="扫描_20251103 (2).png" alt="扫描_20251103 (2).png" /></span></P><P>&nbsp;</P> Mon, 03 Nov 2025 07:58:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367253#M312415 易禅 2025-11-03T07:58:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367260#M312418 <P>感谢采纳。</P> <P>以上问题可能和打印机硬件故障有关，建议及时联系当地维修中心具体检测打印机。</P> <P>&nbsp;</P> Mon, 03 Nov 2025 10:57:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-ProM281fdw-cai-se-duo-gong-neng-yi-ti-ji-T6B82A-cai-se-wu-fa-da-yin/m-p/1367260#M312418 双鱼座鲨鱼 2025-11-03T10:57:20Z