https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367754#M312587 <P>你好，我按以下步骤进行了操作：</P><P>1<SPAN>&nbsp;</SPAN><SPAN>关闭路由WIFI的5G频道收发，仅剩2.4G频道，频道名称为英文+数字，使用了信道13，关闭2.4G和5G两个wmm</SPAN></P><P>2<SPAN>&nbsp;未找到</SPAN><SPAN>带宽调整选项，无法设置</SPAN>20M</P><P>3 从HP smart中把打印机重新添加</P><P>但仍未能连接上HP connect，显示未同步到仪表盘，HP smart中打印web服务设置的打印信息页无法打印报告出来，跟之前一样无任何响应。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1762485655464.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128648iAF9DCF173662F7E1/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1762485655464.png" alt="_0-1762485655464.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1762485665225.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128649i4BD5047BA89EB2AD/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1762485665225.png" alt="_1-1762485665225.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1762485754042.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128651iA1B09EBE744BE78A/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1762485754042.png" alt="_3-1762485754042.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1762485768355.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128652i89E91CFCF5B6C115/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1762485768355.png" alt="_4-1762485768355.png" /></span></P><P>&nbsp;</P><P>在打印机面板按下信息键，“打印信息页”报告显示“已打开HP eprint，但无法连接到web服务服务器”，且打印机面板上按下“信息”+“web服务“同样无打印报告出来，无任何响应。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1762487753101.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128654i4434C5158E440B39/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1762487753101.jpeg" alt="_6-1762487753101.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>故障仍未解决，总体来说跟之前一样，请问是否因打印机无法连上HP服务器的原因导致，涉不涉及墙的问题？</P><P>另外需要提供绑定的打印邮箱用于排查吗？或者说，恢复出厂设置是否可以解决问题，恢复后能否保留HP eprint功能？</P><P>期待回复，谢谢。</P> Fri, 07 Nov 2025 03:58:08 GMT 不知道叫什么昵称好 2025-11-07T03:58:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366838#M312278 <P>各位专家、大佬，我手中有一台放了许久的HP 3776，之前没怎么用，近期需要打印资料所以重新拿出来用了，经测试大部分功能都正常，唯独eprint一直实现不了，麻烦帮我看看需要怎么解决。</P><P>&nbsp;</P><P>产品名称：<SPAN>HP DeskJet Ink Advantage 3700 All-in-One Printer series</SPAN></P><P>固件版本：<SPAN>LAP1FN2218AR</SPAN></P><P><SPAN>计算机系统：WIN11</SPAN></P><P><SPAN>网络连接：WIFI，大陆网络</SPAN></P><P>&nbsp;</P><P><SPAN>电脑重新HP smart并连上打印机，但HP Connected网站上一直看不到新增关联，包括在HP smart中将打印机删除、打印机网络重置，再重新添加均关联不上，如下：</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1761830253858.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128395i5583F43F9EEE99DF/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1761830253858.png" alt="_6-1761830253858.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1761828975325.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128389i17D9A10587BDC7BB/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1761828975325.png" alt="_0-1761828975325.png" /></span></P><P>&nbsp;</P><P>在EWS服务器web服务页面，打印信息页完全无反应，包括打印机面板上“信息”+“web服务”同时按下，也没有反应<SPAN>，如下</SPAN>：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1761829248128.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128392i3A1617CDFA3CAFBF/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1761829248128.png" alt="_3-1761829248128.png" /></span></P><P>&nbsp;</P><P>此外，我有想过删除或恢复出厂设置再重新添加，但因为有提示web服务会被移除所以不敢轻举妄动<SPAN>，如下：</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1761829908779.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128393iE4AB900DE1A376A8/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1761829908779.png" alt="_4-1761829908779.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1761829958117.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128394i374E49B111A6EF31/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1761829958117.png" alt="_5-1761829958117.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 30 Oct 2025 13:18:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366838#M312278 不知道叫什么昵称好 2025-10-30T13:18:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366842#M312281 <P>您好</P> <P>请在设置--首选项中确认打印机区域是否设已经置为：中国，打印机语言是否设已经置为：简体中文，谢谢。</P> Thu, 30 Oct 2025 13:58:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366842#M312281 双鱼座鲨鱼 2025-10-30T13:58:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366844#M312282 <P>&nbsp;</P><P>已经都设置了的<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1761832774832.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128396i13FF90456344E230/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1761832774832.png" alt="_0-1761832774832.png" /></span></P><P>&nbsp;</P> Thu, 30 Oct 2025 13:59:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366844#M312282 不知道叫什么昵称好 2025-10-30T13:59:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366987#M312326 <P>你好，请问一下这个故障需要怎么操作解决啊<span class="lia-unicode-emoji" title=":双手合十:">🙏</span></P> Fri, 31 Oct 2025 12:34:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1366987#M312326 不知道叫什么昵称好 2025-10-31T12:34:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367017#M312332 <P>您好</P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，再重新开启web，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> Sat, 01 Nov 2025 03:23:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367017#M312332 双鱼座鲨鱼 2025-11-01T03:23:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367058#M312347 <P>你好，请问：</P><P>1、重新连接，是在HP smart隐藏掉打印机然后重新添加吗，还是仅仅断电重连？</P><P>2、第三点，调整带宽20M，不是很了解这一步需要怎么操作，是指我的宽带线路套餐调整为20M吗？</P> Sat, 01 Nov 2025 13:07:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367058#M312347 不知道叫什么昵称好 2025-11-01T13:07:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367139#M312365 <P>你好，第三点的调整带宽具体怎么操作，是当前使用的运营商宽带网络调整，还是关闭wmm后相应启动的QoS上下行带宽呢，请明确。</P> Sun, 02 Nov 2025 15:47:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367139#M312365 不知道叫什么昵称好 2025-11-02T15:47:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367294#M312434 <P>您好</P> <P>需要在电脑上登陆路由器网关，访问路由器配置页面。</P> <P>然后在2.4g选项中调整网速为20M</P> <P>如果有wmm选项，将其关闭即可。</P> <P>如果没有wmm选项，请忽略第五步操作，谢谢。</P> Mon, 03 Nov 2025 12:44:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367294#M312434 双鱼座鲨鱼 2025-11-03T12:44:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367754#M312587 <P>你好，我按以下步骤进行了操作：</P><P>1<SPAN>&nbsp;</SPAN><SPAN>关闭路由WIFI的5G频道收发，仅剩2.4G频道，频道名称为英文+数字，使用了信道13，关闭2.4G和5G两个wmm</SPAN></P><P>2<SPAN>&nbsp;未找到</SPAN><SPAN>带宽调整选项，无法设置</SPAN>20M</P><P>3 从HP smart中把打印机重新添加</P><P>但仍未能连接上HP connect，显示未同步到仪表盘，HP smart中打印web服务设置的打印信息页无法打印报告出来，跟之前一样无任何响应。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1762485655464.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128648iAF9DCF173662F7E1/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1762485655464.png" alt="_0-1762485655464.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1762485665225.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128649i4BD5047BA89EB2AD/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1762485665225.png" alt="_1-1762485665225.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1762485754042.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128651iA1B09EBE744BE78A/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1762485754042.png" alt="_3-1762485754042.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1762485768355.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128652i89E91CFCF5B6C115/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1762485768355.png" alt="_4-1762485768355.png" /></span></P><P>&nbsp;</P><P>在打印机面板按下信息键，“打印信息页”报告显示“已打开HP eprint，但无法连接到web服务服务器”，且打印机面板上按下“信息”+“web服务“同样无打印报告出来，无任何响应。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1762487753101.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128654i4434C5158E440B39/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1762487753101.jpeg" alt="_6-1762487753101.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>故障仍未解决，总体来说跟之前一样，请问是否因打印机无法连上HP服务器的原因导致，涉不涉及墙的问题？</P><P>另外需要提供绑定的打印邮箱用于排查吗？或者说，恢复出厂设置是否可以解决问题，恢复后能否保留HP eprint功能？</P><P>期待回复，谢谢。</P> Fri, 07 Nov 2025 03:58:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367754#M312587 不知道叫什么昵称好 2025-11-07T03:58:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367762#M312589 <P>您好</P> <P>请点击：工具&nbsp; 选项卡，检查打印机固件是否为最新版本。</P> <P>谢谢</P> Fri, 07 Nov 2025 05:14:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367762#M312589 双鱼座鲨鱼 2025-11-07T05:14:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367818#M312615 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1762503171513.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128668i1B61867839CD79BC/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1762503171513.png" alt="_1-1762503171513.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1762503244739.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128670i5E155CD7B197EB58/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1762503244739.png" alt="_3-1762503244739.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>固件版本是LAP1FN2218AR，显示是最新，但版本已经是22年的了。</P> Fri, 07 Nov 2025 08:14:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367818#M312615 不知道叫什么昵称好 2025-11-07T08:14:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367821#M312618 <P>您好</P> <P>建议在设置选项中复位打印机。</P> <P>然后再重新配置打印机，重新开启web测试，谢谢。</P> Fri, 07 Nov 2025 08:25:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367821#M312618 双鱼座鲨鱼 2025-11-07T08:25:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367822#M312619 <P>选择复位就是恢复出厂设置吧，恢复后HP eprint功能还在吗，如果不在是否可以添加回来</P> Fri, 07 Nov 2025 08:27:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367822#M312619 不知道叫什么昵称好 2025-11-07T08:27:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367825#M312622 <P>您好</P> <P>复位后，需要配置打印机无线。</P> <P>然后重新在web选项中开启web，开启web后，重新确认信息页是否可以打印。</P> <P>谢谢</P> Fri, 07 Nov 2025 08:44:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367825#M312622 双鱼座鲨鱼 2025-11-07T08:44:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367878#M312630 <P>你好，工程师。</P><P>&nbsp;</P><P><SPAN>请问恢复出厂设置后HP eprint功能还在吗，如果不在是否有办法可以添加回来，请明确一下。</SPAN></P><P><SPAN>因为我看到ews服务器的提示是“</SPAN>Web 服务将被移除。此操作无法撤消。”</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1762594249839.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128683iDC9AE7EBC9DB5F18/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1762594249839.png" alt="_1-1762594249839.png" /></span></P><P>如果恢复后还在，哪怕重新配置倒也还不怕，但我看到某些外部帖子说恢复出厂设置后HP eprint不见且没办法添加回来，这对于我是一个很重要的功能，所以需要明确清楚，再决定是否进行恢复出厂设置的操作。谢谢。</P> Sat, 08 Nov 2025 09:39:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367878#M312630 不知道叫什么昵称好 2025-11-08T09:39:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367951#M312652 <P>可以的，这条提示的意思是之前的web服务配置会被移除，之后需要你重新配置。</P> Sun, 09 Nov 2025 21:24:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367951#M312652 Tiago 2025-11-09T21:24:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367956#M312655 <P>您好</P> <P>删除web后，重新开启web即可，该功能不会消失。</P> <P>谢谢</P> Mon, 10 Nov 2025 01:10:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1367956#M312655 双鱼座鲨鱼 2025-11-10T01:10:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1368071#M312694 <P>感谢工程师，困扰多日的疑难杂症终于解决得差不多。恢复出厂设置后，可以顺利把web服务的信息页打印出来。</P><P>奇怪的是刚进ews服务器打开web服务时，提示跳转到HP connect网站完成设置，但无论是跳转页还是手动点击跳转，都一直连不上网址，与此同时还未完成设置，web信息页就自动打印出来了，上面给了打印机电子邮件和代码，而HP connect界面还是没显示打印机同步。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1762789723427.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128726iE325D17F39CF1B33/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1762789723427.png" alt="_0-1762789723427.png" /></span></P><P>&nbsp;</P> Mon, 10 Nov 2025 16:08:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1368071#M312694 不知道叫什么昵称好 2025-11-10T16:08:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1368092#M312703 <P>您好</P> <P>请参考附件中的方法，先创建账号，再添加打印机，谢谢。</P> Tue, 11 Nov 2025 02:11:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1368092#M312703 双鱼座鲨鱼 2025-11-11T02:11:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1368169#M312727 <P>这相当于要放弃掉原有账号重新注册新账号了吧？</P><P>但我在HP原本就有账号啊，这个社区账号与HP connect是同一个账号，并且是我常用的邮箱，我不想更换注册账号，能让技术同事对账号进行维护吗？</P> Tue, 11 Nov 2025 15:19:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-da-jia-wo-deHP-3776deeprint-yong-bu-le/m-p/1368169#M312727 不知道叫什么昵称好 2025-11-11T15:19:35Z