https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368841#M312980 <P>您好</P> <P>请在电脑上打开设备管理器--通用串行总线控制器。</P> <P>请在其中找到与打印机相关的选项并截图发图片给我，以便确认问题，谢谢。</P> Tue, 18 Nov 2025 04:37:07 GMT 双鱼座鲨鱼 2025-11-18T04:37:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368834#M312977 <DIV class=""><DIV class=""><SPAN class="">产品名称:<SPAN>&nbsp;</SPAN></SPAN>HP Deskjet lnk Advantage Ultra 4976</DIV><DIV class=""><SPAN class="">操作系统:<SPAN>&nbsp;</SPAN></SPAN>Microsoft Windows 10 专业版&nbsp; 22H2</DIV></DIV><DIV class=""><DIV class=""><P>惠普打印机通过USB连接到电脑上，使用正常，但一直显示在“安全删除硬件并弹出媒体”中，类似插入U盘后屏幕右下角显示一样，弹出后无法使用打印机。</P><P>因为打印机一般不会频繁插拔，如何让打印机不显示在“安全删除硬件并弹出媒体”中呢？</P><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.jpg" style="width: 349px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128917i668987E41C3BA64F/image-dimensions/349x222?v=v2" width="349" height="222" role="button" title="11.jpg" alt="11.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 412px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128919i6245F49D5920FAF5/image-dimensions/412x232?v=v2" width="412" height="232" role="button" title="2.jpg" alt="2.jpg" /></span></P></DIV></DIV> Tue, 18 Nov 2025 03:48:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368834#M312977 倔强的王先森 2025-11-18T03:48:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368841#M312980 <P>您好</P> <P>请在电脑上打开设备管理器--通用串行总线控制器。</P> <P>请在其中找到与打印机相关的选项并截图发图片给我，以便确认问题，谢谢。</P> Tue, 18 Nov 2025 04:37:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368841#M312980 双鱼座鲨鱼 2025-11-18T04:37:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368894#M313016 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128937i3AD7F6F16D45EB97/image-size/medium?v=v2&amp;px=400" role="button" title="1.jpg" alt="1.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128938iC2404514BFA255AA/image-size/medium?v=v2&amp;px=400" role="button" title="2.jpg" alt="2.jpg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 320px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128939iD2E636BBE6BBB8D5/image-size/medium?v=v2&amp;px=400" role="button" title="3.jpg" alt="3.jpg" /></span></P> Tue, 18 Nov 2025 08:54:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368894#M313016 倔强的王先森 2025-11-18T08:54:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368962#M313049 <P>您好</P> <P>感谢配合</P> <P>请确认打印机连接的是电脑上的usb2.0端口（不要使用usb3.0）。</P> <P>同时，usb线长不能超过1.5米。</P> <P>谢谢</P> Wed, 19 Nov 2025 02:35:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1368962#M313049 双鱼座鲨鱼 2025-11-19T02:35:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1369051#M313085 <P>线材用的是原机带的应该没超1.5米， 但是我看电脑后面USB端口全是红色端口，有两个黑色的还是插键盘鼠标的，我尝试用键鼠的黑色USB端口 问题还是存在没解决， 主机前端有两个蓝色的端口，插上问题依旧存在。&nbsp; 如果我没理解错的话 正常黑色端口应该是 usb2.0 的吧·&nbsp; 红色和蓝色都是3.0 的吧。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128985iC6BFD2B49C8C607D/image-size/large?v=v2&amp;px=999" role="button" title="11.jpg" alt="11.jpg" /></span></P> Wed, 19 Nov 2025 10:10:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1369051#M313085 倔强的王先森 2025-11-19T10:10:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1369096#M313104 <P>您好</P> <P>从图片来看，应该都是usb3.0端口。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="usb接口图片.png" style="width: 230px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128993i3AF8FA7D91895C1E/image-size/large?v=v2&amp;px=999" role="button" title="usb接口图片.png" alt="usb接口图片.png" /></span></P> <P>有条件建议更换其它电脑测试，谢谢。</P> Thu, 20 Nov 2025 02:55:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-tong-guoUSB-lian-jie-dao-dian-nao-shang-shi-yong-zheng-chang-dan-yi-zhi-xian-shi-zai-an-quan-shan-chu-ying-jian-bing-dan-chu-mei-ti/m-p/1369096#M313104 双鱼座鲨鱼 2025-11-20T02:55:57Z