https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369212#M313154 <P>打印测试页和配置页完全正常，电脑端打印文档（双面打印的时候），一直反复卡纸。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="卡纸.jpg" style="width: 543px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129019iDE891A07EB6B8FC3/image-size/large?v=v2&amp;px=999" role="button" title="卡纸.jpg" alt="卡纸.jpg" /></span></P> Fri, 21 Nov 2025 02:54:59 GMT qinjie0903 2025-11-21T02:54:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369212#M313154 <P>打印测试页和配置页完全正常，电脑端打印文档（双面打印的时候），一直反复卡纸。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="卡纸.jpg" style="width: 543px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129019iDE891A07EB6B8FC3/image-size/large?v=v2&amp;px=999" role="button" title="卡纸.jpg" alt="卡纸.jpg" /></span></P> Fri, 21 Nov 2025 02:54:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369212#M313154 qinjie0903 2025-11-21T02:54:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369234#M313159 <P>您好</P> <P>请问单面打印是否正常？</P> <P>单面打印出来的纸张是否平整？</P> <P>&nbsp;</P> Fri, 21 Nov 2025 05:10:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369234#M313159 双鱼座鲨鱼 2025-11-21T05:10:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369320#M313188 <P>单面打印一切正常，双面打印的时候每次都是纸张打了一半就报卡纸“打印纸张通路卡纸，打开后盖并清除卡纸”。</P><P>单面打印纸张平整，双面打印卡纸的纸张也是平整的。</P><P>非常感谢。</P> Sat, 22 Nov 2025 01:13:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369320#M313188 qinjie0903 2025-11-22T01:13:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369440#M313230 <P>您好</P> <P>感谢反馈。</P> <P>请确认打印机内部（包括双面器中）是否存在卡纸。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="aaa.png" style="width: 695px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129086i32DD695A7194A5B7/image-size/large?v=v2&amp;px=999" role="button" title="aaa.png" alt="aaa.png" /></span></P> <P>同时，有条件建议更换80g普通A4纸测试自动双面打印是否卡纸。&nbsp;</P> <P>如果问题依旧，建议联系维修中心具体检测一下，这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A>&nbsp;<BR />给您带来不带，敬请谅解。</P> Mon, 24 Nov 2025 02:50:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369440#M313230 双鱼座鲨鱼 2025-11-24T02:50:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369481#M313245 <P>当地厂商检测说是定影组件有问题，麻烦问下惠普这边有没有官方采购配件的途径，谢谢。</P> Mon, 24 Nov 2025 06:13:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369481#M313245 qinjie0903 2025-11-24T06:13:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369483#M313247 <P>您好</P> <P>订购配件可以直接联系hp授权维修中心，谢谢。</P> <P><A href="https://support.hp.com/cn-zh/document/ish_10961443-11496959-16" target="_blank">https://support.hp.com/cn-zh/document/ish_10961443-11496959-16</A>&nbsp;&nbsp;</P> Mon, 24 Nov 2025 06:17:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369483#M313247 双鱼座鲨鱼 2025-11-24T06:17:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369490#M313252 <P>非常感谢 nice</P> Mon, 24 Nov 2025 07:02:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369490#M313252 qinjie0903 2025-11-24T07:02:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369494#M313256 <P>您好</P> <P>后续遇到问题，请及时追问，谢谢。</P> Mon, 24 Nov 2025 07:09:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-Pro-MFP-M377-da-yin-ji-ka-zhi/m-p/1369494#M313256 双鱼座鲨鱼 2025-11-24T07:09:21Z