https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369371#M313202 <P>您好</P> <P>请帮忙确认重启打印机后，打印机是否可以正常就绪？</P> <P>如果打印机可以正常就绪，请按打印机面板上的信息键（&nbsp; 字母&nbsp; i ）</P> <P>确认信息页是否可以正常打印，谢谢。</P> Sun, 23 Nov 2025 00:57:26 GMT 双鱼座鲨鱼 2025-11-23T00:57:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369368#M313200 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-11-23 083058.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129073i7BE6B22A277D1AE3/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-11-23 083058.png" alt="屏幕截图 2025-11-23 083058.png" /></span><BR />虽然无法检测，但是可以正常打印，驱动也重装过了</P> Sun, 23 Nov 2025 00:32:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369368#M313200 雨露山涧 2025-11-23T00:32:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369371#M313202 <P>您好</P> <P>请帮忙确认重启打印机后，打印机是否可以正常就绪？</P> <P>如果打印机可以正常就绪，请按打印机面板上的信息键（&nbsp; 字母&nbsp; i ）</P> <P>确认信息页是否可以正常打印，谢谢。</P> Sun, 23 Nov 2025 00:57:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369371#M313202 双鱼座鲨鱼 2025-11-23T00:57:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369372#M313203 <P>仅仅只是HP smart的测试页面没有办法正常测试，但是呢使用Windows的打印功能是正常的，并且重新安装驱动程序之后HP smart进行打印机测试的时候还是报错</P> Sun, 23 Nov 2025 00:59:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369372#M313203 雨露山涧 2025-11-23T00:59:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369425#M313225 <P>您好</P> <P>请问打印文件是否正常？</P> <DIV id="bodyDisplay_5" class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"> <DIV class="lia-message-body-content"> <P>请在电脑上打开hp smart，点击：打印机设置--高级。</P> <P>选择工具选项卡--报告，再点击：事件日志，发图片给我，以便确认问题，谢谢。</P> <DIV class="UserSignature lia-message-signature">&nbsp;</DIV> </DIV> </DIV> Mon, 24 Nov 2025 01:51:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hpsmart-wu-fa-wan-cheng-ce-shi-da-yin-ji/m-p/1369425#M313225 双鱼座鲨鱼 2025-11-24T01:51:49Z