https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369417#M313220 <P>您好</P> <P>请提供完整的操作过程截图，以便确认问题。</P> <P>谢谢。</P> Mon, 24 Nov 2025 01:21:07 GMT 双鱼座鲨鱼 2025-11-24T01:21:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334120#M303411 <P>惠普在2022年已再不支持deskjet 1000 打印机的驱动程序，无法下载。哪位能提供这个驱动程序吗？谢谢</P> Mon, 10 Mar 2025 09:02:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334120#M303411 zyliu 2025-03-10T09:02:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334121#M303412 <P>您好</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp; &nbsp;<BR />下载及安装过程中遇到问题，请及时追问，谢谢。</P> <P>&nbsp;</P> Mon, 10 Mar 2025 09:07:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334121#M303412 双鱼座鲨鱼 2025-03-10T09:07:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334130#M303415 <P>非常感谢您的帮助！软件已经安装完成。数据线已连好，点击“连接新打印机”， 跳出下框，无法进行下去，请问是怎么回事？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zyliu_0-1741600233057.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118527iB0686BB76A4A854E/image-size/medium?v=v2&amp;px=400" role="button" title="zyliu_0-1741600233057.png" alt="zyliu_0-1741600233057.png" /></span></P><P>&nbsp;</P> Mon, 10 Mar 2025 09:50:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334130#M303415 zyliu 2025-03-10T09:50:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334189#M303433 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Tue, 11 Mar 2025 02:28:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334189#M303433 双鱼座鲨鱼 2025-03-11T02:28:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334483#M303530 <P>谢谢您的回复。</P><P>我现在能打印测试页，是否说明驱动程序没问题？另外在通用串行总线控制器里有“USB打印支持”，是否说明数据线没有问题？可就是不能打印word文件。这种情况下是否需要重装驱动程序？</P> Wed, 12 Mar 2025 12:23:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334483#M303530 zyliu 2025-03-12T12:23:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334529#M303541 <P>您好</P> <P>麻烦新建一个word文档测试打印。</P> <P>如果问题依旧，有条件可以换一个版本的microsoft&nbsp; office重新测试，谢谢。</P> Thu, 13 Mar 2025 01:22:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334529#M303541 双鱼座鲨鱼 2025-03-13T01:22:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334687#M303612 <P>这次我是把打印机开机（上次没开机）后重新安装了驱动程序，打印文件顺利完成。承您多次指导帮助，十分感谢！</P> Thu, 13 Mar 2025 10:08:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334687#M303612 zyliu 2025-03-13T10:08:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334757#M303640 <P>感谢反馈，谢谢。</P> Fri, 14 Mar 2025 02:30:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1334757#M303640 双鱼座鲨鱼 2025-03-14T02:30:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369408#M313214 <P>感谢你的分享。</P><P>但是我按照你的步骤操作，无法打印文档。点击打印会显示文件打印发送，但是点开打印进程就显示错误。还请帮忙解决下，谢谢！</P> Sun, 23 Nov 2025 15:12:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369408#M313214 鱼鱻 2025-11-23T15:12:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369417#M313220 <P>您好</P> <P>请提供完整的操作过程截图，以便确认问题。</P> <P>谢谢。</P> Mon, 24 Nov 2025 01:21:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369417#M313220 双鱼座鲨鱼 2025-11-24T01:21:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369756#M313370 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251126224548_1_2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129166i622C81FC2C341D55/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251126224548_1_2.png" alt="微信图片_20251126224548_1_2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251126224615_2_2.png" style="width: 531px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129167iCB3EC160B587E409/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251126224615_2_2.png" alt="微信图片_20251126224615_2_2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251126224625_3_2.png" style="width: 678px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129168iF292669138444A66/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251126224625_3_2.png" alt="微信图片_20251126224625_3_2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251126224904_6_2.png" style="width: 666px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129169iDE730FBE04312537/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251126224904_6_2.png" alt="微信图片_20251126224904_6_2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251126225015_7_2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129170i5848F6992FA7002E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251126225015_7_2.png" alt="微信图片_20251126225015_7_2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251126224824_4_2.png" style="width: 711px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129171i7F89E3721237269D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251126224824_4_2.png" alt="微信图片_20251126224824_4_2.png" /></span></P> Wed, 26 Nov 2025 15:05:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369756#M313370 鱼鱻 2025-11-26T15:05:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369757#M313371 <P>我就是按照你上面的步骤安装的，显示成功了。但是现在就是打印不了。我把设置里的截图发了。</P> Wed, 26 Nov 2025 15:06:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369757#M313371 鱼鱻 2025-11-26T15:06:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369764#M313374 <P>您好</P> <P>请在电脑上打开控制面板--右击&nbsp; 设备和打印机，点击&nbsp; 打开。</P> <P>找到deskjet 1000驱动，点击5个字的打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Thu, 27 Nov 2025 01:35:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1369764#M313374 双鱼座鲨鱼 2025-11-27T01:35:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1370021#M313478 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251129135005_1_2.png" style="width: 688px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129258iA145751375C8FC55/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251129135005_1_2.png" alt="微信图片_20251129135005_1_2.png" /></span></P> Sat, 29 Nov 2025 05:51:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1370021#M313478 鱼鱻 2025-11-29T05:51:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1370125#M313502 <P>您好</P> <P>感谢您的配合。</P> <P>请先在电脑上取消未完成的打印任务。</P> <P>如上图，请向下拖动滚动条，找到usb类型的端口并选择usb类型的端口后，再重新测试打印，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1764553675904.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129275i8FC9309DC5E96794/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1764553675904.png" alt="_0-1764553675904.png" /></span></P> <P>&nbsp;</P> Mon, 01 Dec 2025 01:49:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1370125#M313502 双鱼座鲨鱼 2025-12-01T01:49:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1371614#M314032 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-12-14_210626_067.png" style="width: 712px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129716i74EE2A1379F203CF/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-12-14_210626_067.png" alt="微信图片_2025-12-14_210626_067.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2025-12-14_210658_342.png" style="width: 674px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129717i562D0C1C3A27C43C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2025-12-14_210658_342.png" alt="微信图片_2025-12-14_210658_342.png" /></span></P><P>好像还是不行，是不是有什么设置不行</P> Sun, 14 Dec 2025 13:08:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1371614#M314032 鱼鱻 2025-12-14T13:08:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1371897#M314142 <P>您好</P> <P>请问您的打印机是什么型号的？</P> <P>端口中有几个usb类型的端口？</P> <P>同时，当打印机通过usb方式连接电脑，打印机处于就绪状态时，请在电脑上打开设备管理器--通用串行总线控制器。</P> <P>确认其中是否能找到与打印机相关的选项，例如：usb打印支持/打印机型号...</P> <P>方便的话，请截图发图片给我，以便确认问题，谢谢。</P> Tue, 16 Dec 2025 06:46:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qu-dong-cheng-xu/m-p/1371897#M314142 双鱼座鲨鱼 2025-12-16T06:46:22Z