https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369429#M313228 <P>您好</P> <P>如果打印机使用无线方式连接电脑，建议拔下usb线，谢谢。</P> <P>注：usb和无线不可同时使用。</P> Mon, 24 Nov 2025 02:07:15 GMT 双鱼座鲨鱼 2025-11-24T02:07:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151266#M256099 <P>无线报告显示找到多个与无线网络名称匹配的接入点，是否与ap点位有关，如何解决</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="img-317140023-0001.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71008i984DA1401710CC34/image-size/large?v=v2&amp;px=999" role="button" title="img-317140023-0001.jpg" alt="img-317140023-0001.jpg" /></span></P> Thu, 17 Mar 2022 06:04:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151266#M256099 zzz卡 2022-03-17T06:04:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151291#M256105 <P>您好</P><P>脱机后,只是重新装驱动就正常,那跟网络没关系.只是驱动和端口的问题.</P><P>&nbsp;</P><P>控制面板--查看设备和打印机,驱动图标--打印机属性--端口.如果是wsd/NPI这样的端口,添加端口--</P><P>standard&nbsp;tcp/ip--输入打印机当前的ip地址,然后再来打印测试.</P> Thu, 17 Mar 2022 08:57:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151291#M256105 双鱼座鲨鱼 2022-03-17T08:57:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151448#M256142 <P>出现脱机问题的电脑已经配置了这个ip地址的端口 还是会出现这个情况 有其他处理方式吗</P> Fri, 18 Mar 2022 04:20:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151448#M256142 zzz卡 2022-03-18T04:20:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151502#M256152 <P>还有电脑会因为配置了tcp/ip端口而导致打印机脱机 ，WSD端口虽然会时常脱机但能正常使用</P> Fri, 18 Mar 2022 07:44:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1151502#M256152 zzz卡 2022-03-18T07:44:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1152939#M256365 <P>您好</P><P>如果驱动端口已经是打印机当前的ip地址,这种情况还是脱机,建议考虑网络自身的问题.</P><P>给路由器重启/重置.&nbsp;关闭掉WIFI的双拼混合,打印机连接WIFI的2.4g频段.再来打印测试.</P><P>若无效,更换WIFI来测试.</P> Thu, 24 Mar 2022 08:35:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1152939#M256365 双鱼座鲨鱼 2022-03-24T08:35:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369248#M313162 <P>端口是USB端口，也是时常脱机，重装驱动可以解决。这种是什么情况</P> Fri, 21 Nov 2025 06:12:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369248#M313162 赶路 2025-11-21T06:12:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369250#M313164 <P>您好</P> <P>建议打印机连接电脑的usb2.0端口。</P> <P>同时usb线长不要超过1.5米。</P> <P>满足以上条件，请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Fri, 21 Nov 2025 06:24:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369250#M313164 双鱼座鲨鱼 2025-11-21T06:24:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369327#M313190 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6c207800-07db-4497-8da8-0752eadadf39.png" style="width: 598px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129058iF8AE758D92F5F353/image-size/large?v=v2&amp;px=999" role="button" title="6c207800-07db-4497-8da8-0752eadadf39.png" alt="6c207800-07db-4497-8da8-0752eadadf39.png" /></span>昨天用的USB端口，重新装驱动换成了IP端口</P> Sat, 22 Nov 2025 03:10:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369327#M313190 赶路 2025-11-22T03:10:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369429#M313228 <P>您好</P> <P>如果打印机使用无线方式连接电脑，建议拔下usb线，谢谢。</P> <P>注：usb和无线不可同时使用。</P> Mon, 24 Nov 2025 02:07:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1369429#M313228 双鱼座鲨鱼 2025-11-24T02:07:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1371857#M314131 <P>目前我已经断开了wifi连接，完全使用USB连接，在昨天打印过的情况下，今天又提醒驱动错误，但是每次重新装驱动又能解决问题</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1765851307302.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129790i95DE8722EC163E89/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1765851307302.png" alt="_0-1765851307302.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1765851326489.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129791i60A7305433F9DD0F/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1765851326489.png" alt="_1-1765851326489.png" /></span></P><P>&nbsp;</P> Tue, 16 Dec 2025 02:16:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1371857#M314131 赶路 2025-12-16T02:16:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1371893#M314138 <P>您好</P> <P>当打印机和电脑通过usb方式连接，打印机处于就绪状态时，请在电脑上打开设备管理器--通用串行总线控制器。</P> <P>确认其中是否能找到与打印机相关的选项，例如：usb打印支持/tank 660-670...</P> <P>请截图发图片给我，以便确认问题，谢谢。</P> Tue, 16 Dec 2025 05:46:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-hui-tuo-ji-xu-yao-zhong-zhuang-qu-dong-cai-neng-ji-xu-shi-yong/m-p/1371893#M314138 双鱼座鲨鱼 2025-12-16T05:46:50Z