https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369785#M313381 <P>您好</P> <P>麻烦帮忙留意：</P> <P>例如：如果A电脑不能扫描时，B电脑是否可以扫描。</P> <P>谢谢</P> <P>&nbsp;</P> Thu, 27 Nov 2025 04:50:18 GMT 双鱼座鲨鱼 2025-11-27T04:50:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369726#M313360 <P>使用环境win10专业版、win11专业版，打印机为网络固定ip地址，打印功能正常。但扫描仪HP scan和win系统自带扫描功能一直不能连接上。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_20251126154111.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129160i22A487F29E2B927E/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_20251126154111.png" alt="企业微信截图_20251126154111.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_20251126153308.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129161i5411875E2EEE956B/image-size/medium?v=v2&amp;px=400" role="button" title="企业微信截图_20251126153308.png" alt="企业微信截图_20251126153308.png" /></span></P> Wed, 26 Nov 2025 07:44:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369726#M313360 ACC-1 2025-11-26T07:44:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369731#M313363 <P>您好</P> <P>请问其它电脑扫描是否正常？</P> <P>如果复印功能可以正常使用，建议重新安装打印机的完整版驱动后，再重新测试扫描。</P> <P><SPAN>HP LaserJet Pro M127打印机驱动下载链接：</SPAN></P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LES/M127/LJPro_MFP_M127-M128_full_solution_23199.22.21.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LES/M127/LJPro_MFP_M127-M128_full_solution_23199.22.21.exe</A>&nbsp;</P> <P>下载及安装过程中遇到问题，请及时追问，谢谢。</P> Wed, 26 Nov 2025 08:44:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369731#M313363 双鱼座鲨鱼 2025-11-26T08:44:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369784#M313380 <P>您好，目前测试重装驱动无效。但今天上午有可以用。故障疑似间歇性的断联。</P> Thu, 27 Nov 2025 03:54:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369784#M313380 ACC-1 2025-11-27T03:54:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369785#M313381 <P>您好</P> <P>麻烦帮忙留意：</P> <P>例如：如果A电脑不能扫描时，B电脑是否可以扫描。</P> <P>谢谢</P> <P>&nbsp;</P> Thu, 27 Nov 2025 04:50:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M127da-yin-ji-wu-fa-fang-wen-sao-miao-yi/m-p/1369785#M313381 双鱼座鲨鱼 2025-11-27T04:50:18Z