https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369980#M313463 <P>我截图的是win10共享出来的文件夹，不是nas，打印机有没有具体的报错日志？<BR />感觉答非所问一直，</P> Fri, 28 Nov 2025 07:34:20 GMT 111weng 2025-11-28T07:34:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369842#M313407 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111weng_0-1764234952394.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129194i41860628408FFB59/image-size/medium?v=v2&amp;px=400" role="button" title="111weng_0-1764234952394.png" alt="111weng_0-1764234952394.png" /></span></P><P>&nbsp;</P><P>报错如图，我可以确保我的共享文件夹以及网络正常，相同网络中的其他PC可以正常访问共享文件夹，打印机不可</P> Thu, 27 Nov 2025 09:16:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369842#M313407 111weng 2025-11-27T09:16:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369852#M313409 <P>您好</P> <P>麻烦截图共享文件夹访问路径。</P> <P>同时，请确认其它电脑配置共享文件夹是否正常，谢谢。</P> Thu, 27 Nov 2025 09:25:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369852#M313409 双鱼座鲨鱼 2025-11-27T09:25:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369959#M313457 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111weng_0-1764309523871.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129236iB722803369365388/image-size/medium?v=v2&amp;px=400" role="button" title="111weng_0-1764309523871.png" alt="111weng_0-1764309523871.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111weng_1-1764309566166.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129237i433FA4A681F3B730/image-size/medium?v=v2&amp;px=400" role="button" title="111weng_1-1764309566166.png" alt="111weng_1-1764309566166.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111weng_0-1764310095552.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129238iFED7901DF49BAFAA/image-size/medium?v=v2&amp;px=400" role="button" title="111weng_0-1764310095552.png" alt="111weng_0-1764310095552.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111weng_1-1764310129989.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129239i00B69E66340A8019/image-size/medium?v=v2&amp;px=400" role="button" title="111weng_1-1764310129989.png" alt="111weng_1-1764310129989.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111weng_0-1764310250739.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129240i6492AAA44A5BD42A/image-size/medium?v=v2&amp;px=400" role="button" title="111weng_0-1764310250739.png" alt="111weng_0-1764310250739.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>使用其他电脑也不行，我理想情况是用qnap的NAS做共享路径，一直没有成功，然后尝试了使用电脑PC直接共享，发现也不行，但这些共享路径，我们其他的PC都可以正常访问</P> Fri, 28 Nov 2025 06:10:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369959#M313457 111weng 2025-11-28T06:10:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369966#M313459 <P>您好</P> <P>请测试本地共享文件夹是否正常，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1764311819879.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129242iD8C788F4BE3FC24C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1764311819879.png" alt="_0-1764311819879.png" /></span></P> <P>&nbsp;</P> Fri, 28 Nov 2025 06:38:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369966#M313459 双鱼座鲨鱼 2025-11-28T06:38:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369968#M313460 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111weng_0-1764312129557.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129243i4C5D8D433A64E969/image-size/medium?v=v2&amp;px=400" role="button" title="111weng_0-1764312129557.png" alt="111weng_0-1764312129557.png" /></span></P><P>&nbsp;</P><P>其他PC已经可以远程访问了</P> Fri, 28 Nov 2025 06:42:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369968#M313460 111weng 2025-11-28T06:42:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369979#M313462 <P>您好</P> <P>非常抱歉，因为涉及到权限及网络协议，无法保证<SPAN>NAS配置的文件夹可以正常使用。</SPAN></P> <P>&nbsp;</P> Fri, 28 Nov 2025 07:32:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369979#M313462 双鱼座鲨鱼 2025-11-28T07:32:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369980#M313463 <P>我截图的是win10共享出来的文件夹，不是nas，打印机有没有具体的报错日志？<BR />感觉答非所问一直，</P> Fri, 28 Nov 2025 07:34:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1369980#M313463 111weng 2025-11-28T07:34:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1370137#M313506 <P>您好</P> <P>请在电脑上打开一个浏览器。</P> <P>然后在浏览器的地址栏中输入打印机ip地址，回车。</P> <P>登陆打印机主页（EWS）后，在首页（信息）标签下，点击&nbsp; “事件日志” 即可。</P> <P>注：事件日志中只记录与打印机本身有关的事件。<BR /><BR /></P> <P>麻烦您在电脑桌面上新建一个文件夹并将其共享。</P> <P>记录网络共享路径后，重新测试。</P> <P>同时，请提供以下操作过程完整截图，以便确认问题，谢谢。</P> Mon, 01 Dec 2025 02:19:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-gong-xiang-gong-xiang-wen-jian-jia-sao-miao-wen-jian-wu-fa-bao-cun-dao-gong-xiang-wen-jian-jia/m-p/1370137#M313506 双鱼座鲨鱼 2025-12-01T02:19:32Z