https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370075#M313493 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="momoaoi_0-1764419038252.png" style="width: 388px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129263i557D23FAC0BFC34F/image-dimensions/388x218?v=v2" width="388" height="218" role="button" title="momoaoi_0-1764419038252.png" alt="momoaoi_0-1764419038252.png" /></span></P><P>&nbsp;</P> Sat, 29 Nov 2025 12:25:01 GMT momoaoi 2025-11-29T12:25:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370061#M313485 <P>打印机正常开机，USB连接正常，无异常指示灯闪烁，无卡纸，墨水充足。选择打印文档后打印机无响应，队列中不显示任何打印项。在HP Smart中可以成功打印诊断页，无异常。重启电脑，失败；重启打印机，失败；尝试在计算机管理中重新启动打印服务，失败；</P> Sat, 29 Nov 2025 11:27:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370061#M313485 momoaoi 2025-11-29T11:27:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370071#M313491 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Sat, 29 Nov 2025 12:16:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370071#M313491 双鱼座鲨鱼 2025-11-29T12:16:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370075#M313493 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="momoaoi_0-1764419038252.png" style="width: 388px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129263i557D23FAC0BFC34F/image-dimensions/388x218?v=v2" width="388" height="218" role="button" title="momoaoi_0-1764419038252.png" alt="momoaoi_0-1764419038252.png" /></span></P><P>&nbsp;</P> Sat, 29 Nov 2025 12:25:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370075#M313493 momoaoi 2025-11-29T12:25:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370119#M313499 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口（usb001） - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印。</P> <P>以上操作过程中遇到问题，请及时追问，谢谢。</P> Mon, 01 Dec 2025 01:31:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-dui-lie-zhong-wen-dang-xiao-shi-wu-xiang-ying/m-p/1370119#M313499 双鱼座鲨鱼 2025-12-01T01:31:12Z