https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370457#M313629 <P>您好</P> <P>如果电脑端已经安装了打印机完整版驱动，请在电脑上打开hp smart。</P> <P>点击：打印机设置--工具-&nbsp;打印质量工具--打印质量页。</P> <P>最后，请将打印出的质量页拍照发图片给我，以便确认问题，谢谢。</P> Wed, 03 Dec 2025 03:28:40 GMT 双鱼座鲨鱼 2025-12-03T03:28:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370450#M313625 <P>购买一年半，使用频率不高，连接方式为有线和无线连接，局域网共享使用，不单独连接某台电脑，使用普通70g A4纸。一开始打印正常，更换一次墨盒后，打印带有深色背景的照片、图片、扫描件时，会出现有规律的横条，横条宽约4毫米，间距约3.2厘米【如图所示】。用打印机自带的【清洁打印头】【校准打印头】功能和第三次更换新墨盒后尝试，问题依旧；但更换墨盒前后打印白底黑字文档的效果正常，不会出现横条，又或许也有横条，只是不容易看出来。另有个问题，打印出来的红色偏淡（比如：公司印章）【该问题无图片举例】。请帮分析以上问题和提供解决方法，谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hp01.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129370iB965882E1B8F9A46/image-size/large?v=v2&amp;px=999" role="button" title="hp01.jpg" alt="hp01.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hp02.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129368i3308D6E3A2C913C0/image-size/large?v=v2&amp;px=999" role="button" title="hp02.jpg" alt="hp02.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hp03.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129369iFD4C5C6AD9E6B878/image-size/large?v=v2&amp;px=999" role="button" title="hp03.jpg" alt="hp03.jpg" /></span></P> Wed, 03 Dec 2025 03:05:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370450#M313625 ndfire 2025-12-03T03:05:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370457#M313629 <P>您好</P> <P>如果电脑端已经安装了打印机完整版驱动，请在电脑上打开hp smart。</P> <P>点击：打印机设置--工具-&nbsp;打印质量工具--打印质量页。</P> <P>最后，请将打印出的质量页拍照发图片给我，以便确认问题，谢谢。</P> Wed, 03 Dec 2025 03:28:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370457#M313629 双鱼座鲨鱼 2025-12-03T03:28:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370594#M313670 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="02.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129423iA09D79C0D21FC65E/image-size/large?v=v2&amp;px=999" role="button" title="02.jpg" alt="02.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="00.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129425iCFFF5FEF484CB63C/image-size/large?v=v2&amp;px=999" role="button" title="00.jpg" alt="00.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="01.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129424i852DBB2A3B76257A/image-size/large?v=v2&amp;px=999" role="button" title="01.jpg" alt="01.jpg" /></span></P> Thu, 04 Dec 2025 00:33:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370594#M313670 ndfire 2025-12-04T00:33:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370624#M313677 <P>您好</P> <P>感谢配合</P> <P>请参考图片，将打印质量调整为最佳后，再重新打印图片测试，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1764816278158.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129437i1F99B3422D6FD7C1/image-size/large?v=v2&amp;px=999" role="button" title="_0-1764816278158.png" alt="_0-1764816278158.png" /></span></P> <P>&nbsp;</P> Thu, 04 Dec 2025 02:46:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370624#M313677 双鱼座鲨鱼 2025-12-04T02:46:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370682#M313702 <P>找到问题所在，设为最佳后打印结果如果图所示，横条没了，设回一般，横条又出现。按理说安装驱动后默认的质量应该为一般，或重置后也会变成一般，理应不会出现横条，是什么原因导致的呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="解决.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129451i6DA5034D4F37A234/image-size/large?v=v2&amp;px=999" role="button" title="解决.jpg" alt="解决.jpg" /></span></P> Thu, 04 Dec 2025 07:55:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370682#M313702 ndfire 2025-12-04T07:55:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370694#M313704 <P>您好</P> <P>建议更换其它图片，重新选择&nbsp; 一般&nbsp; 效果，重新测试打印效果。</P> <P>如果问题依旧，麻烦更换其它电脑测试，谢谢。</P> Thu, 04 Dec 2025 08:15:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370694#M313704 双鱼座鲨鱼 2025-12-04T08:15:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370713#M313710 <P>三种质量都试了，换了电脑打印也一样（同为win11系统），只有最佳的效果最好。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="01.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129462iF34DBD73CB4E5721/image-size/large?v=v2&amp;px=999" role="button" title="01.jpg" alt="01.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="02.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129463i7CE88442BC36AC05/image-size/large?v=v2&amp;px=999" role="button" title="02.jpg" alt="02.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="03.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129461iBF503EEE93BA2E3F/image-size/large?v=v2&amp;px=999" role="button" title="03.jpg" alt="03.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="04.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129464iCAFA28C33CDD6732/image-size/large?v=v2&amp;px=999" role="button" title="04.jpg" alt="04.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="05.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129467iE5FC8F1805DB6FA6/image-size/large?v=v2&amp;px=999" role="button" title="05.jpg" alt="05.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="06.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129466iB5952B2951EC53E7/image-size/large?v=v2&amp;px=999" role="button" title="06.jpg" alt="06.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="07.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129468i2BE82B1A2DF16378/image-size/large?v=v2&amp;px=999" role="button" title="07.jpg" alt="07.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="08.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129465iE4FC8A33DDF9CA11/image-size/large?v=v2&amp;px=999" role="button" title="08.jpg" alt="08.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="09.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129469i73BD50C0835BAF07/image-size/large?v=v2&amp;px=999" role="button" title="09.jpg" alt="09.jpg" /></span></P> Thu, 04 Dec 2025 08:57:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370713#M313710 ndfire 2025-12-04T08:57:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370719#M313714 <P>您好</P> <P>请删除之前安装的HP OfficeJet Pro 7730打印机驱动和软件。</P> <P>重启电脑，重新下载并安装：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/OJPRO7730/Full_Webpack-44.11.2778-OJ7730_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/OJPRO7730/Full_Webpack-44.11.2778-OJ7730_Full_Webpack.exe</A></P> <P>然后请使用新安装的HP OfficeJet Pro 7730打印机驱动重新测试打印效果，谢谢。</P> <P>&nbsp;</P> Thu, 04 Dec 2025 09:24:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370719#M313714 双鱼座鲨鱼 2025-12-04T09:24:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370839#M313755 <P>按上述操作卸载、重启、重装驱动后问题依旧，一般质量下还是有横条，用SMART自带的诊断工具，结果显示有其他问题，是否跟这个有关系？但打印资料正常的，而同样用有线网连接的一台M128fn打印机却检查不出截图上的问题。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="screenshot_2025-12-05_17-40-10.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129505i18EBD0F7790B93FD/image-size/large?v=v2&amp;px=999" role="button" title="screenshot_2025-12-05_17-40-10.png" alt="screenshot_2025-12-05_17-40-10.png" /></span></P> Fri, 05 Dec 2025 09:46:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370839#M313755 ndfire 2025-12-05T09:46:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370842#M313756 <P>您好</P> <P>最好可以换一台电脑，重新检测打印机状态。</P> <P>谢谢</P> Fri, 05 Dec 2025 09:49:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7730da-yin-shi-chu-xian-heng-tiao/m-p/1370842#M313756 双鱼座鲨鱼 2025-12-05T09:49:16Z