https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370478#M313637 <P>您好</P> <DIV id="bodyDisplay_7" class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"> <DIV class="lia-message-body-content"> <P>请问上面四张图片是同一个墨盒吗？</P> <P>您的打印机之前是否注册过Instantink （按页计费）服务。</P> <P>谢谢</P> <P>&nbsp;</P> </DIV> </DIV> Wed, 03 Dec 2025 05:27:16 GMT 双鱼座鲨鱼 2025-12-03T05:27:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370275#M313578 <P>打印机换了墨盒之后没办法连上wifi，但是后来又出现界面显示墨盒与账户问题，这应该怎么解决，是一定要去订阅墨盒吗？在之前从来都没订阅过墨盒，直接从亚马逊买的官方墨盒就能用请问有没有什么解决方法？</P> Tue, 02 Dec 2025 01:03:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370275#M313578 ye32436547 2025-12-02T01:03:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370290#M313581 <P>您好</P> <P>请帮忙拍照新旧墨盒上的标签并拍照发图片给我。</P> <P>同时，请拍照或截图电脑/打印机面板上相关墨盒报错的具体信息，发图片给我，以便确认问题，谢谢。</P> <P>&nbsp;</P> Tue, 02 Dec 2025 02:00:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370290#M313581 双鱼座鲨鱼 2025-12-02T02:00:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370408#M313604 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2025-12-02 18.25.42.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129355iBA39FA4AA6AC2E59/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2025-12-02 18.25.42.png" alt="截屏2025-12-02 18.25.42.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8151.JPG" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129356i9339D9A3A4FCB1E8/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8151.JPG" alt="IMG_8151.JPG" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8150.JPG" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129357iA066EE8CB7BFEEFB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8150.JPG" alt="IMG_8150.JPG" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8151.JPG" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129358i91E34DA3BB7F29A6/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8151.JPG" alt="IMG_8151.JPG" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8150.JPG" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129359iB8D7165F960A5173/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8150.JPG" alt="IMG_8150.JPG" /></span></P><P>&nbsp;</P><P>能够识别墨盒，但是app里面显示如图所示，说是墨盒或账户问题，但是之前从来没有过这个问题，一开始就只是显示没连上打印机的wifi，后来就变成墨盒或账户问题，之前从来都没订阅过hp官方墨盒，都是从亚马逊上买的官方墨盒安装上的从来没出现过这个问题</P> Tue, 02 Dec 2025 18:29:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370408#M313604 ye32436547 2025-12-02T18:29:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370478#M313637 <P>您好</P> <DIV id="bodyDisplay_7" class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"> <DIV class="lia-message-body-content"> <P>请问上面四张图片是同一个墨盒吗？</P> <P>您的打印机之前是否注册过Instantink （按页计费）服务。</P> <P>谢谢</P> <P>&nbsp;</P> </DIV> </DIV> Wed, 03 Dec 2025 05:27:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian-mo-he-yu-zhang-hu-wen-ti/m-p/1370478#M313637 双鱼座鲨鱼 2025-12-03T05:27:16Z