https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370485#M313640 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="23405cd4963933eeaa4d62157146a2f.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129385i325B78AE099A6CCE/image-size/medium?v=v2&amp;px=400" role="button" title="23405cd4963933eeaa4d62157146a2f.png" alt="23405cd4963933eeaa4d62157146a2f.png" /></span></P><P> </P> Wed, 03 Dec 2025 05:43:22 GMT 你谁啊你 2025-12-03T05:43:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370429#M313617 <P>电脑关闭再启动后，打印文件就会提示打印错误，打印机列表里能看到提示文档打印错误，并且打印测试页同样提示错误，目前测试的方法是面板当中卸载打印机设备和驱动然后重新安装驱动就可以打印了，打印机属性-端口中为usb001 usb虚拟打印机端口为勾选状态，设备管理器当中没有显示此打印机，没有打印机这项，设备管理器-打印队列当中没有此型号打印机</P> Wed, 03 Dec 2025 02:06:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370429#M313617 你谁啊你 2025-12-03T02:06:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370438#M313620 <P>您好</P> <P>请先打印机和电脑通过usb方式连接，等待打印机开机--就绪。</P> <P>然后在电脑端打开 设备管理器--通用串行总线控制器，找到其中与打印机相关的选项。</P> <P>例如：usb打印支持...</P> <P>请截图，发图片给我，以便确认问题。</P> <P>同时，请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 03 Dec 2025 02:35:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370438#M313620 双鱼座鲨鱼 2025-12-03T02:35:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370460#M313631 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2369e9f41b39321a2dbefd63c678800.png" style="width: 432px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129375iBF578CF0CBDB836E/image-size/large?v=v2&amp;px=999" role="button" title="2369e9f41b39321a2dbefd63c678800.png" alt="2369e9f41b39321a2dbefd63c678800.png" /></span>我刚刚重启了电脑已经无法在控制面板找到打印机</P> Wed, 03 Dec 2025 03:35:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370460#M313631 你谁啊你 2025-12-03T03:35:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370485#M313640 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="23405cd4963933eeaa4d62157146a2f.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129385i325B78AE099A6CCE/image-size/medium?v=v2&amp;px=400" role="button" title="23405cd4963933eeaa4d62157146a2f.png" alt="23405cd4963933eeaa4d62157146a2f.png" /></span></P><P> </P> Wed, 03 Dec 2025 05:43:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370485#M313640 你谁啊你 2025-12-03T05:43:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370533#M313659 <P>您好</P> <P>感谢配合。</P> <P>从图片来看，电脑的设备管理器中没有出现打印机的相关选项，建议更换一条长度小于1.5米的usb线后，再重新测试，谢谢。</P> Wed, 03 Dec 2025 09:27:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370533#M313659 双鱼座鲨鱼 2025-12-03T09:27:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370659#M313692 <P>尝试更换短线后依然无法解决，主要问题在于重装驱动后就能正常打印，当电脑关机后再打开就无法识别到打印机了，打印机里表里面能找到这台打印机并且能查看属性，但设备管理器里面无法找到，这是怎么回事呢</P><P>&nbsp;</P> Thu, 04 Dec 2025 06:15:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370659#M313692 你谁啊你 2025-12-04T06:15:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370663#M313693 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="03f7948d5649614f537190cbb078646.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129445i0A2F620B9898033C/image-size/medium?v=v2&amp;px=400" role="button" title="03f7948d5649614f537190cbb078646.png" alt="03f7948d5649614f537190cbb078646.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cbecf94d1bbc4d2bd9bde3c1a1de2de.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129446iA38CD1969FC7AC06/image-size/medium?v=v2&amp;px=400" role="button" title="cbecf94d1bbc4d2bd9bde3c1a1de2de.png" alt="cbecf94d1bbc4d2bd9bde3c1a1de2de.png" /></span></P><P> </P><P>这是我又一次重装驱动后的情况，但是在打印机待机情况下，重新开关电脑后就会导致不识别</P> Thu, 04 Dec 2025 06:18:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370663#M313693 你谁啊你 2025-12-04T06:18:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370679#M313700 <P>您好</P> <P>请分别选择usb002和dot4001端口重新测试打印。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1764832955575.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129450iCAB4B29C91D2E5A4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1764832955575.png" alt="_0-1764832955575.png" /></span></P> <P>如果问题依旧，建议更换其中电脑再重新测试，谢谢。</P> <P>&nbsp;</P> Thu, 04 Dec 2025 07:23:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-zhong-qi-hou-da-yin-ji-wu-fa-da-yin-de-wen-ti/m-p/1370679#M313700 双鱼座鲨鱼 2025-12-04T07:23:54Z