https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370563#M313664 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="左图彩打测试页；中图彩打纸张中间出现留白；右图黑白打印显示正常" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129405i700B9AB9F6ECBEBD/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="左图彩打测试页；中图彩打纸张中间出现留白；右图黑白打印显示正常" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">左图彩打测试页；中图彩打纸张中间出现留白；右图黑白打印显示正常</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="彩打文件顶部和底部出现留白" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129406iD1915A1C4FABA8A7/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="彩打文件顶部和底部出现留白" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">彩打文件顶部和底部出现留白</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="彩打文件选择打印为黑白，彩色区域出现大片黑色区域" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129407i7A62670365410E4D/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="彩打文件选择打印为黑白，彩色区域出现大片黑色区域" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">彩打文件选择打印为黑白，彩色区域出现大片黑色区域</span></span></P> Wed, 03 Dec 2025 12:09:16 GMT Bohaisea 2025-12-03T12:09:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370563#M313664 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="左图彩打测试页；中图彩打纸张中间出现留白；右图黑白打印显示正常" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129405i700B9AB9F6ECBEBD/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="左图彩打测试页；中图彩打纸张中间出现留白；右图黑白打印显示正常" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">左图彩打测试页；中图彩打纸张中间出现留白；右图黑白打印显示正常</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="彩打文件顶部和底部出现留白" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129406iD1915A1C4FABA8A7/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="彩打文件顶部和底部出现留白" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">彩打文件顶部和底部出现留白</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="彩打文件选择打印为黑白，彩色区域出现大片黑色区域" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129407i7A62670365410E4D/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="彩打文件选择打印为黑白，彩色区域出现大片黑色区域" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">彩打文件选择打印为黑白，彩色区域出现大片黑色区域</span></span></P> Wed, 03 Dec 2025 12:09:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370563#M313664 Bohaisea 2025-12-03T12:09:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370567#M313666 <P>您好</P> <P>请在打印机就绪时，连续做2-3次校准颜色，方法如下：</P> <P>1. 在产品控制面板上，按下设置 按钮。<BR />2. 打开以下菜单：<BR />● 系统设置<BR />● 打印质量<BR />● 校准颜色<BR />3. 选择立即校准选项，然后按下 OK 按钮。</P> <P>然后再重新测试打印效果。</P> <P>如果问题依旧，请打印耗材状态页和质量报告，方法如下：</P> <P>&nbsp;</P> <P>1. 在产品控制面板上，按下设置 按钮。<BR />2. 打开以下菜单：<BR />● 报告<BR />● 耗材状态<BR />3. 选择打印耗材状态页，然后按下 OK 按钮。</P> <P>&nbsp;</P> <P>1. 在产品控制面板上，按下设置 按钮。<BR />2. 打开以下菜单：<BR />● 系统设置<BR />● 报告<BR />3. 选择打印质量报告选项，然后按下 OK 按钮。</P> <P>&nbsp;</P> <P>然后请将打印出的质量页和耗材页，发图片给我，谢谢。</P> Wed, 03 Dec 2025 12:32:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370567#M313666 双鱼座鲨鱼 2025-12-03T12:32:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370579#M313667 <P>按照您给的步骤逐一尝试，结果仍旧，具体见照片<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="第一次颜色校准后打印测试页" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129410i2ED1A3F09D81B6A3/image-size/large?v=v2&amp;px=999" role="button" title="01.jpg" alt="第一次颜色校准后打印测试页" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">第一次颜色校准后打印测试页</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="第二次颜色校准后打印测试页" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129411iD0A58EE041DBAE60/image-size/large?v=v2&amp;px=999" role="button" title="02.jpg" alt="第二次颜色校准后打印测试页" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">第二次颜色校准后打印测试页</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="第三次颜色校准后打印测试页" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129412iC02D2F7BCF4963A5/image-size/large?v=v2&amp;px=999" role="button" title="03.jpg" alt="第三次颜色校准后打印测试页" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">第三次颜色校准后打印测试页</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3次颜色校准后报告耗材" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129413i588EEBEDCE156231/image-size/large?v=v2&amp;px=999" role="button" title="04.jpg" alt="3次颜色校准后报告耗材" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">3次颜色校准后报告耗材</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="第四次颜色校准后打印测试页" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129414i19DDAF3376F1FE6D/image-size/large?v=v2&amp;px=999" role="button" title="05.jpg" alt="第四次颜色校准后打印测试页" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">第四次颜色校准后打印测试页</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4次颜色校准后报告" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129416iB6CA758502E42543/image-size/large?v=v2&amp;px=999" role="button" title="06.jpg" alt="4次颜色校准后报告" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">4次颜色校准后报告</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4次颜色校准后报告耗材" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129415iF29B9F7270AA8D1D/image-size/large?v=v2&amp;px=999" role="button" title="07.jpg" alt="4次颜色校准后报告耗材" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">4次颜色校准后报告耗材</span></span></P> Wed, 03 Dec 2025 14:05:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370579#M313667 Bohaisea 2025-12-03T14:05:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370715#M313712 <P>您好</P> <P>感谢配合。</P> <P>非常抱歉，目前线上无法准确的判断出打印机存在的具体故障。</P> <P>建议联系维修中心具体检测一下，这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解</P> Thu, 04 Dec 2025 09:03:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ji-guang-cai-se-da-yin-ji-geng-huan-xin-yuan-zhuang-xi-gu-hou-hei-bai-da-yin-zheng-chang-dan-cai-da-hui-zai-zhi-zhang-shang-chu-xian-liu-bai/m-p/1370715#M313712 双鱼座鲨鱼 2025-12-04T09:03:10Z