https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371977#M314184 <P>您好</P> <P>请问不能扫描的电脑，打开hp mfp scan扫描时，提示&nbsp; 扫描到PC不可用吗？</P> <P>请提示操作操作过程截图，以便确认问题，谢谢。</P> Wed, 17 Dec 2025 01:38:54 GMT 双鱼座鲨鱼 2025-12-17T01:38:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371973#M314181 <P>电脑可以通过网络连接打印机打印，但是使用HP扫描软件无法通过网络扫描到该打印机（IP设置没问题）；电脑可以ping通该打印机，使用windows自带扫描软件也可以使用；就是通过HP官方的扫描工具无法连接；办公室大部分人都是这个情况，极个别人可以使用HP扫描工具连接上</P> Wed, 17 Dec 2025 01:19:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371973#M314181 monokuma123 2025-12-17T01:19:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371977#M314184 <P>您好</P> <P>请问不能扫描的电脑，打开hp mfp scan扫描时，提示&nbsp; 扫描到PC不可用吗？</P> <P>请提示操作操作过程截图，以便确认问题，谢谢。</P> Wed, 17 Dec 2025 01:38:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371977#M314184 双鱼座鲨鱼 2025-12-17T01:38:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371995#M314192 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="monokuma123_0-1765939596626.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129821i06F525E88C5A5731/image-size/medium?v=v2&amp;px=400" role="button" title="monokuma123_0-1765939596626.png" alt="monokuma123_0-1765939596626.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="monokuma123_1-1765939636592.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129822iFDD481C391135BBE/image-size/medium?v=v2&amp;px=400" role="button" title="monokuma123_1-1765939636592.png" alt="monokuma123_1-1765939636592.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="monokuma123_2-1765939656612.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129823iAB154559F6FE3667/image-size/medium?v=v2&amp;px=400" role="button" title="monokuma123_2-1765939656612.png" alt="monokuma123_2-1765939656612.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="monokuma123_3-1765939702378.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129824i11CBF37DDA24F180/image-size/medium?v=v2&amp;px=400" role="button" title="monokuma123_3-1765939702378.png" alt="monokuma123_3-1765939702378.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 17 Dec 2025 02:48:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371995#M314192 monokuma123 2025-12-17T02:48:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371997#M314194 <P>您好</P> <P>感谢配合</P> <P>请分别提供&nbsp; 能连接上一体机的电脑、 不能连接上一体机的电脑和一体机的ip地址，子网掩码，网关，以便确认问题，谢谢。</P> Wed, 17 Dec 2025 02:59:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-ke-yi-tong-guo-wang-luo-lian-jie-da-yin-ji-da-yin-dan-shi-shi-yongHP-sao-miao-ruan-jian-wu-fa-tong-guo-wang-luo-sao-miao-dao-gai-da-yin-ji/m-p/1371997#M314194 双鱼座鲨鱼 2025-12-17T02:59:18Z