https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371999#M314196 <P><SPAN>客气啦！后续如果还有任何操作问题或者需求，随时都可以再来找我们，我们会尽力为您提供支持。</SPAN></P> Wed, 17 Dec 2025 03:27:33 GMT 双鱼座鲨鱼 2025-12-17T03:27:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371972#M314180 <P>&nbsp;</P><P>1、首先开始用WIN10自动驱动程序后打印无效，</P><P>2、用HP官网驱动安装后打印测试页正常，但是接着打印一份15页就打印了几页出错，显示PCL XL ERROR&nbsp; &nbsp; &nbsp;&nbsp;</P><P>SUBSYSTEM&nbsp; JPEG&nbsp;</P><P>ERROR :&nbsp; missingdata&nbsp;</P><P>opeaator:&nbsp; &nbsp;readimage&nbsp;</P><P>position:5558</P><P>有时候是</P><P>Pcl Xl error</P><P>&nbsp; Subsystem: IMAGE&nbsp;</P><P>&nbsp; &nbsp;Error ExtraData</P><P>&nbsp; &nbsp;operator: Readimage</P><P>&nbsp; &nbsp;Position: 90</P><P>&nbsp;</P><P>3、试过其余驱动程序也一样，有时候打印一张正常再打印又出错，接着没有提示，队列里然后出错</P> Wed, 17 Dec 2025 01:19:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371972#M314180 肖老师 2025-12-17T01:19:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371976#M314183 <P>您好</P> <P>以上问题可能和打印机pcl驱动有关，可以尝试更换ps驱动测试。</P> <P>请问您的电脑是win10 32bit还是 win10 64bit？</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 17 Dec 2025 01:33:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371976#M314183 双鱼座鲨鱼 2025-12-17T01:33:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371980#M314185 <P><SPAN>win10 64位的</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1765936093732.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129816i0578ADFADA864D07/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1765936093732.png" alt="_0-1765936093732.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251217094824_4557_2.png" style="width: 462px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129817i5A1FE7569DA3C096/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251217094824_4557_2.png" alt="微信图片_20251217094824_4557_2.png" /></span></P> Wed, 17 Dec 2025 01:48:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371980#M314185 肖老师 2025-12-17T01:48:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371981#M314186 <P>您好</P> <P>请下载并安装64bit通用ps驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/UPD/upd-ps-x64-7.9.0.26347.zip" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/UPD/upd-ps-x64-7.9.0.26347.zip</A></P> <P>端口仍然选择usb004，按向导操作，将通用ps驱动设置为默认打印机。</P> <P>然后请使用ps驱动重新测试打印效果， 谢谢。</P> Wed, 17 Dec 2025 02:06:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371981#M314186 双鱼座鲨鱼 2025-12-17T02:06:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371982#M314187 <P>好的，我来操作下，谢谢，稍后回复</P> Wed, 17 Dec 2025 02:07:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371982#M314187 肖老师 2025-12-17T02:07:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371983#M314188 <P>您好</P> <P>操作过程中遇到问题，请及时追问。</P> <DIV class="inter-H_fm37"> <DIV class="container-PvPoAn"> <DIV class="item-kDun2N"> <DIV class="container-SrVXPg chrome70-container"> <DIV class="inner-Qo5lJS inner-item-w21SQO" data-target-id="message-box-target-id" data-testid="union_message"> <DIV class="message-block-container-PggqdK" data-testid="message-block-container" data-ui-version="samantha"> <DIV class="flex flex-row w-full w-full max-w-full s-font-base text-s-color-text-secondary p-0 rounded-s-radius-s bg-transparent group data-[attr=select-mode]:-mt-10 data-[attr=select-mode]:py-10 data-[attr=select-mode]:px-16 data-[attr=select-mode]:sm:p-10 data-[attr=select-mode]:hover:bg-s-color-bg-base data-[attr=select-mode]:hover:rounded-s-radius-xs data-[attr=select-mode]:has-[:checked]:bg-s-color-bg-trans data-[attr=select-mode]:has-[:checked]:rounded-s-radius-xs data-[attr=select-mode]:pointer-events-none" data-testid="receive_message" data-copy-telemetry="right_click_copy"> <DIV class="flex flex-col flex-grow max-w-full min-w-0"> <DIV class="flex-row flex w-full" data-testid="message_content" data-message-id="33595719842065410"> <DIV class="flex w-full flex-col [&amp;&gt;div:not(:last-child):not(:empty)]:mb-20" style="outline: none; -webkit-font-smoothing: antialiased; box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); border: 0px solid; margin: 0px; padding: 0px; display: flex; width: 793px; flex-direction: column; overflow-anchor: auto;"> <DIV class="" data-render-engine="node" data-plugin-identifier="block_type:10000"> <DIV class="container-P2rR72 flow-markdown-body mdbox-theme-next theme-samantha-uDexJL" dir="ltr" data-testid="message_text_content" data-show-indicator="false">&nbsp;</DIV> </DIV> </DIV> </DIV> <DIV class="suggest-message-list-wrapper-QLdGFg" data-testid="suggest_message_list"> <DIV class="suggest-list-item suggest-message-oSXMsU" data-testid="suggest_message_item"><SPAN>我们热忱期待您的反馈，以便更好地为您提供高效优质的服务。</SPAN></DIV> <DIV class="suggest-list-item suggest-message-oSXMsU" data-testid="suggest_message_item"><SPAN>谢谢</SPAN></DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="top-FLPRDF"> <DIV class="container-SrVXPg chrome70-container">&nbsp;</DIV> </DIV> Wed, 17 Dec 2025 02:12:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371983#M314188 双鱼座鲨鱼 2025-12-17T02:12:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371988#M314189 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251217101411_4562_2.png" style="width: 529px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129819i8FA759505B7D5919/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251217101411_4562_2.png" alt="微信图片_20251217101411_4562_2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251217101419_4563_2.png" style="width: 729px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129820i47F91F155A022310/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251217101419_4563_2.png" alt="微信图片_20251217101419_4563_2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251217101526_4565_2.png" style="width: 531px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129818iBACBF13B37928B4E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251217101526_4565_2.png" alt="微信图片_20251217101526_4565_2.png" /></span>可以了。另一台电脑也是这种情况，也是需要安装PS驱动吗</P> Wed, 17 Dec 2025 02:16:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371988#M314189 肖老师 2025-12-17T02:16:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371990#M314191 <P>您好</P> <P>感谢配合，另一台电脑也需要先确认端口。</P> <P>然后安装ps驱动。</P> <P>安装结束后，调整如下：</P> <P>右击ps驱动--打印机属性--设备设置--可安装选项--设备类型（改为彩色），谢谢。</P> Wed, 17 Dec 2025 02:27:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371990#M314191 双鱼座鲨鱼 2025-12-17T02:27:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371998#M314195 <P>好的 谢谢<span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span></P> Wed, 17 Dec 2025 03:11:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371998#M314195 肖老师 2025-12-17T03:11:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371999#M314196 <P><SPAN>客气啦！后续如果还有任何操作问题或者需求，随时都可以再来找我们，我们会尽力为您提供支持。</SPAN></P> Wed, 17 Dec 2025 03:27:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-ji-ye-jiu-chu-xianTmage-ExtraData/m-p/1371999#M314196 双鱼座鲨鱼 2025-12-17T03:27:33Z