https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372505#M314335 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251221111021_325_42.png" style="width: 593px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129959i0242AB9AC49F4269/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251221111021_325_42.png" alt="微信图片_20251221111021_325_42.png" /></span></P><P>请您帮我看一下，截图是这样的</P> Sun, 21 Dec 2025 03:11:42 GMT 秦淮老六 2025-12-21T03:11:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1371610#M314030 <P>永远都是提示需要用户干预，然后就好不了了。死活都搞不好，别跟我说用那个1000的驱动，只能USB连接上。再说了，我买的就是2700，为啥要给我用1000的驱动。hp smart里面还显示不了那个1000的打印机。现在只能用手机打印。半个多月了，搞不好，根本搞不好。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251214195959_281_42.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129715i25EABA64D3560754/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251214195959_281_42.png" alt="微信图片_20251214195959_281_42.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251214200117_282_42.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129714i04F57A9F557545B8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251214200117_282_42.png" alt="微信图片_20251214200117_282_42.png" /></span></P> Sun, 14 Dec 2025 12:02:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1371610#M314030 秦淮老六 2025-12-14T12:02:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1371611#M314031 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标（2700）</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Sun, 14 Dec 2025 12:40:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1371611#M314031 双鱼座鲨鱼 2025-12-14T12:40:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372505#M314335 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20251221111021_325_42.png" style="width: 593px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129959i0242AB9AC49F4269/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20251221111021_325_42.png" alt="微信图片_20251221111021_325_42.png" /></span></P><P>请您帮我看一下，截图是这样的</P> Sun, 21 Dec 2025 03:11:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372505#M314335 秦淮老六 2025-12-21T03:11:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372511#M314338 <P>您好<BR />您可以通过hp deskjet 1000驱动替换的方式测试一下。<BR />方法：<BR />1 下载 hp deskjet 1000 驱动并解压<BR />2 在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择上图所选端口-下一步-从磁盘安装-浏览-找到解压好的文件夹（选择任意一个*.inf文件）安装即可。</P> <P><A href="https://ftp.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;</P> <P>谢谢</P> Sun, 21 Dec 2025 08:28:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372511#M314338 双鱼座鲨鱼 2025-12-21T08:28:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372532#M314345 <P>你们就没别的办法解决了么？您说的那个办法我试过，用您那个办法，我没法用wifi连接打印。必须连线才能打印，不知道你明白不明白。</P><P>&nbsp;</P><P>还有，你们这么大个公司，解决这个问题就很难么？到现在不止我一个人反馈这个问题了，你们所有的答复都是让装那个1000的驱动。是你们2700的驱动有问题？还是微软的系统跟你们这个不兼容？我买了你们3台笔记本，1个打印机，本来对惠普印象还蛮好的。出了问题你们就让我们消费者绕道来解决，这是解决问题的办法？</P> Sun, 21 Dec 2025 15:17:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372532#M314345 秦淮老六 2025-12-21T15:17:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372573#M314355 <P>您好</P> <P>请在打印机就绪时，按打印机面板上的信息键（字母 i ）</P> <P>然后在打印出的信息页上确认打印机ip地址。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1766369420872.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129987iEAFD2C075992761D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1766369420872.png" alt="_0-1766369420872.png" /></span></P> <P>如图：</P> <P>点击&nbsp; 添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>打印机驱动应用到standard tcp/ip类型的端口后，请重新测试打印。</P> <P>谢谢</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 22 Dec 2025 02:35:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ti-shi-xu-yao-yong-hu-gan-yu/m-p/1372573#M314355 双鱼座鲨鱼 2025-12-22T02:35:03Z