https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373024#M314515 <P>您好</P> <P>请在打印机控制面板窗格上，点击 （向右箭头），然后点击设置。 点击报告，然后点击打印机状态报告。</P> <P>然后请将打印出的状态报告发图片给我，以便确认问题，谢谢。</P> Thu, 25 Dec 2025 11:12:45 GMT 双鱼座鲨鱼 2025-12-25T11:12:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373023#M314514 <P>&nbsp; &nbsp; &nbsp; &nbsp; 打印彩色图片时会出现横状条纹，操作是用手机端安装hp 打印服务插件和hp android 客户端，墨盒除了黄色，其他三色为原装墨盒。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1766659139539.jpg" style="width: 1074px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130108i20CF0AEFEF5F5153/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1766659139539.jpg" alt="mmexport1766659139539.jpg" /></span></P><P> </P> Thu, 25 Dec 2025 10:46:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373023#M314514 Yuyu661 2025-12-25T10:46:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373024#M314515 <P>您好</P> <P>请在打印机控制面板窗格上，点击 （向右箭头），然后点击设置。 点击报告，然后点击打印机状态报告。</P> <P>然后请将打印出的状态报告发图片给我，以便确认问题，谢谢。</P> Thu, 25 Dec 2025 11:12:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373024#M314515 双鱼座鲨鱼 2025-12-25T11:12:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373026#M314516 <P>您好，感谢回复，请帮忙查看状态报告。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20251225193037.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130109iF40C645B9DF1C7AA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG20251225193037.jpg" alt="IMG20251225193037.jpg" /></span></P><P> </P> Thu, 25 Dec 2025 11:32:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373026#M314516 Yuyu661 2025-12-25T11:32:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373028#M314517 <P>另附一张质量诊断，看着好像打印机应该有问题了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20251225193351.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130110i2610E90859CEC11C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG20251225193351.jpg" alt="IMG20251225193351.jpg" /></span></P><P> </P> Thu, 25 Dec 2025 11:35:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373028#M314517 Yuyu661 2025-12-25T11:35:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373063#M314533 <P>您好</P> <P>感谢配合。</P> <P>从打印出的质量页来看，打印机的打印头存在堵塞现象。</P> <P>如果墨水量充足，建议清洁1-2次打印头后，重新测试打印效果。</P> <P>操作方法：</P> <P>1. 在主进纸盒中装入未使用的 Letter、A4 或 Legal 的普通白纸。 有关详细信息，请参阅第 16 页的放入标准尺寸的纸张。<BR />2. 点击 （向右箭头），然后点击设置。<BR />3. 点击工具，然后点击清洁打印头。</P> <P>谢谢</P> Fri, 26 Dec 2025 03:11:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373063#M314533 双鱼座鲨鱼 2025-12-26T03:11:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373076#M314541 <P>好的，感谢回复，一会我试下然后再给您回馈处理结果。</P> Fri, 26 Dec 2025 03:56:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373076#M314541 Yuyu661 2025-12-26T03:56:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373083#M314544 <P>感谢提供帮助，问题已解决。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20251226_124836.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130128i26A91D4718542B97/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20251226_124836.jpg" alt="IMG_20251226_124836.jpg" /></span></P><P> </P> Fri, 26 Dec 2025 04:49:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373083#M314544 Yuyu661 2025-12-26T04:49:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373085#M314546 <P>您好</P> <P>感谢反馈，感谢配合，感谢采纳！</P> Fri, 26 Dec 2025 05:41:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officeJet-7612-cai-yin-you-tiao-wen/m-p/1373085#M314546 双鱼座鲨鱼 2025-12-26T05:41:38Z