https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ji-tian-bu-yong-jiu-zi-dong-tuo-ji-li-xian-bi-xu-zhong-qi-cai-xing/m-p/1373034#M314520 <P>您好</P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>6 关闭打印机ipv6功能</SPAN></P> <P><SPAN>1，2，3，4，5需要在路由器管理页操作。</SPAN></P> <P><SPAN>6需要在打印机管理页中操作：</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1766670680130.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130111iA040687B0C24DF78/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1766670680130.png" alt="_0-1766670680130.png" /></span></P> <P><SPAN>谢谢。</SPAN></P> Thu, 25 Dec 2025 13:53:25 GMT 双鱼座鲨鱼 2025-12-25T13:53:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ji-tian-bu-yong-jiu-zi-dong-tuo-ji-li-xian-bi-xu-zhong-qi-cai-xing/m-p/1373031#M314519 <P>打印机几天不用就自动脱机离线，必须重启才行，家里无线网络正常</P> Thu, 25 Dec 2025 13:33:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ji-tian-bu-yong-jiu-zi-dong-tuo-ji-li-xian-bi-xu-zhong-qi-cai-xing/m-p/1373031#M314519 草木人 2025-12-25T13:33:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ji-tian-bu-yong-jiu-zi-dong-tuo-ji-li-xian-bi-xu-zhong-qi-cai-xing/m-p/1373034#M314520 <P>您好</P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>6 关闭打印机ipv6功能</SPAN></P> <P><SPAN>1，2，3，4，5需要在路由器管理页操作。</SPAN></P> <P><SPAN>6需要在打印机管理页中操作：</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1766670680130.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130111iA040687B0C24DF78/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1766670680130.png" alt="_0-1766670680130.png" /></span></P> <P><SPAN>谢谢。</SPAN></P> Thu, 25 Dec 2025 13:53:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ji-tian-bu-yong-jiu-zi-dong-tuo-ji-li-xian-bi-xu-zhong-qi-cai-xing/m-p/1373034#M314520 双鱼座鲨鱼 2025-12-25T13:53:25Z