https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373677#M314619 <P>您好</P> <P>请重启电脑，重新下载并安装以下驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LJ/M278-281/Full_Webpack-44.11.2787-LJM278-M281_UWWL_4_1_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LJ/M278-281/Full_Webpack-44.11.2787-LJM278-M281_UWWL_4_1_Full_Webpack.exe</A></P> <P>如果问题依旧，有条件建议更换其它电脑测试，谢谢。</P> Mon, 29 Dec 2025 06:35:13 GMT 双鱼座鲨鱼 2025-12-29T06:35:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373664#M314611 <P>安装打印机驱动时显示需要图片所示文件，目前无法找到该文件，选择“取消”则安装失败。请问是哪里出问题了？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 762px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130491i8569DC6644C1AFAB/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Mon, 29 Dec 2025 05:19:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373664#M314611 政政 2025-12-29T05:19:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373667#M314613 <P>您好</P> <P><SPAN>如果电脑上只安装了一台打印机，请打开电脑的</SPAN>C:\Windows\System32\spool\drivers\x64\3<SPAN>，删除</SPAN>3<SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</SPAN></P> <P><SPAN>如果问题依旧，请清空电脑上的临时文件夹（</SPAN>temp<SPAN>），关闭</SPAN>/<SPAN>卸载电脑上的防御软件（例如：</SPAN>360<SPAN>软件），再重新安装打印机完整版驱动测试。</SPAN></P> <P><SPAN>操作过程中遇到问题，请及时追问，谢谢。</SPAN></P> Mon, 29 Dec 2025 05:32:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373667#M314613 双鱼座鲨鱼 2025-12-29T05:32:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373670#M314615 <P>感谢你的回复，目前3文件夹中有一个文件无法删除，如图。尝试重新安装还是卡在上一个帖子描述的问题那里。电脑已关机重启。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1766988254580.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130492iAC92D4AC26928483/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1766988254580.png" alt="_0-1766988254580.png" /></span></P><P>&nbsp;</P> Mon, 29 Dec 2025 06:06:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373670#M314615 政政 2025-12-29T06:06:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373671#M314616 <P>尝试安装驱动时，电脑可正常识别出打印机地址。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1766988654893.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130493iE4DDEF1FAD80FB85/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1766988654893.png" alt="_0-1766988654893.png" /></span></P><P>&nbsp;</P> Mon, 29 Dec 2025 06:11:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373671#M314616 政政 2025-12-29T06:11:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373675#M314617 <P>另外，刚才尝试了一下，在执行下图安装程序时，电脑点“打印”，打印机可正常执行打印任务。若是点“取消”退出安装程序，电脑再点“打印”，打印机不工作。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1766989720541.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130495i8992DBB63B7055F4/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1766989720541.png" alt="_1-1766989720541.png" /></span></P><P>&nbsp;</P> Mon, 29 Dec 2025 06:29:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373675#M314617 政政 2025-12-29T06:29:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373677#M314619 <P>您好</P> <P>请重启电脑，重新下载并安装以下驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LJ/M278-281/Full_Webpack-44.11.2787-LJM278-M281_UWWL_4_1_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LJ/M278-281/Full_Webpack-44.11.2787-LJM278-M281_UWWL_4_1_Full_Webpack.exe</A></P> <P>如果问题依旧，有条件建议更换其它电脑测试，谢谢。</P> Mon, 29 Dec 2025 06:35:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M281fdw-wang-luo-an-zhuang-shi-bai/m-p/1373677#M314619 双鱼座鲨鱼 2025-12-29T06:35:13Z